---
title: 'Onsite Scheduling Coordinator at Cortica - Neurodevelopmental'
canonical: 'https://feeny.ai/job/onsite-scheduling-coordinator-cortica-neurodevelopmental-dedham-sn181qkmheka'
type: 'job'
last_seen: '2026-09-04'
---

# Onsite Scheduling Coordinator at Cortica - Neurodevelopmental

- **Company:** Cortica - Neurodevelopmental
- **Location:** Dedham, MA
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/allcareers/jobs/8779830002

## Job description

Cortica is looking for a Site Care Coordinator to join our growing multi-disciplinary team.

- As Site Care Coordinator, you will play a crucial role in optimizing client and provider scheduling to enhance service delivery and operational efficiency.
- As a consistent point of contact for families, you’ll collaborate closely with site leadership—including clinical, operational, and shared services (e.g., RCM, Scheduling, Enrollment, etc.)—to maintain a cohesive site culture, uphold the highest standards of care, and guide families through their journey at Cortica.
- By facilitating communication between families and various teams, the Site Care Coordinator ensures seamless coordination of care.
- This role is essential in managing cancellations, rescheduling, and implementing optimal scheduling practices that align with client needs and provider capacity.
- This position requires an on-site presence to effectively manage and oversee scheduling processes and address concerns promptly.

What will you do?

Patient Care Navigation:

- Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.
- Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.
- Keep families informed about wait times for services.

Scheduling Optimization:

- Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.
- Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.
- Provide scheduling support for contract scheduling processes, particularly for Schools-related contracts, and assist with scheduling activities for Value-Based Care (VBC) clients.

Communication and Collaboration:

- Collaborate closely with on-site leadership team to address and resolve client scheduling concerns efficiently and professionally.
- Collaborate closely with clinical leadership to ensure timely case assignment and management.
- Address client inquiries and requests promptly, maintaining high standards of service.

Technology Utilization and Best Practices:

- Utilize scheduling tools such as Axon, Smart Scheduling, and Salesforce to enhance scheduling efficiency and streamline operations.
- Monitor key performance indicators (KPIs) to assess scheduling success and make data-driven decisions to optimize scheduling practices.
- Follow established scheduling protocols and best practices to ensure efficient and effective scheduling that meets the needs of both clients and providers.

We’d love to hear from you if:

- You bring 4+ years’ scheduling experience in ABA services or related field.
- You bring 2+ years in client services related role.
- You have strong problem-solving skills.

Your Compensation and Benefits:

- $2,000 continuing education stipend.
- Receive competitive compensation, $26.01/hr to $32.51/hr depending on experience.
- 401k matching.
- PTO and continuing education/wellness days.
- Paid holidays.
- Health, vision, dental, and pet insurance.
- Referral bonuses.

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3NkEi7S

Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our [Privacy Notice](https://corticacare.com/privacy-policy) to understand how your data is collected, used, and protected.

E-Verify Participation This employer participates in E-Verify. [Click here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. [Haga clic aquí](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPosterES.pdf) para ver el cartel de E-Verify y su derecho a trabajar.

#ClinicOpsCareers

## #LI-MS1

#LI-Onsite

## About Cortica - Neurodevelopmental

## Company Overview
- **One-liner**: Cortica provides integrated, whole-child neurodevelopmental care for children with autism and related differences, combining medical, behavioral, and developmental therapies under one roof.
- **Entity Type**: Private (late-stage venture-backed) | **Funding Stage**: Series D / Venture
- **Headquarters**: San Diego, California, United States
- **Founded**: 2014
- **Founders**: Dr. Suzanne Goh (Founder & Chief Medical Officer)

## Core Business
- **Industry**: Pediatric healthcare / neurodevelopmental care (autism, ADHD, developmental delays)
- **Target Customers**: B2C – families of children (ages 0–17) with autism, ADHD, developmental delays, and other neurodevelopmental differences; also partners with major insurance companies (in-network with most major plans).
- **Mission**: To design and deliver life-changing care – one child, one family, one community at a time; envision a world that cultivates the full potential of every child.

## Products & Services
- **Diagnostics**: Comprehensive autism and neurodevelopmental diagnostic evaluations (10+ screenings, assessments) to guide personalized therapy.
- **Medical Care**: Whole-child health evaluations and treatment for co‑occurring conditions (seizures, sleep issues, GI symptoms, anxiety, ADHD, etc.).
- **ABA Therapy**: Personalized, strengths‑based, neurodiversity‑affirming therapy for children ages 18 months to 17 years; focuses on communication, social, daily living, and community skills.
- **Mental Health Counseling**: Telehealth counseling for the whole family, delivered by licensed professionals experienced with neurodevelopmental differences.
- **Jumpstart Early Intervention Program**: Intensive group therapy for children 5 and under, full‑day or half‑day, preparing them for kindergarten success.
- **Developmental Therapies**: Speech, occupational, physical, and music therapy to build strengths and support areas of need.
- **Service Delivery**: In‑center, in‑home, school, community, and telehealth options.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private company).
- **Key Metric**: **Annual Revenue** ~$75M (LinkedIn estimate) | **Total Funding** $255M across 7 rounds.
- **Notable Investors / Partners**: Morgan Health & Nexus NeuroTech (led $80M venture round in Nov 2024), CVS Health Ventures (led $40M Series D in Oct 2023), Optum Ventures, Deerfield. Also acquired Melmed Center and Springtide Child Development in 2023.
- **Growth Signals**: 
  - 1,500+ teammates (per company careers page); LinkedIn shows 989 employees with 13.6% YoY growth.
  - 261 active job postings on LinkedIn (as of July 2026); 63 jobs listed on Greenhouse.
  - Expanded through acquisitions and new center openings (e.g., Westlake Village, CA).
  - In‑network with most major insurance plans, lowering access barriers.

## Competitive Advantages
- **Integrated “Whole Child” Model**: Combines medical, behavioral, speech, occupational, and mental health services under one roof, enabling coordinated care plans led by physicians.
- **Neuroscience‑Informed Approach**: Founded and clinically led by Dr. Suzanne Goh, with deep research roots; uses insights from neuroscience to drive therapy strategies.
- **Scaled Multi‑State Presence**: Operates numerous centers across the U.S., with in‑home, school, and telehealth options – rare breadth in the autism therapy space.
- **Strong Investor Backing**: Recent $80M round from top healthcare investors signals confidence in the model and growth trajectory.

## Strategic Focus
- **Expanding Access & Scale**: Continuing to open new centers and acquire complementary practices (e.g., Melmed, Springtide) to broaden geographic reach.
- **Deepening Integrated Care**: Strengthening the multidisciplinary model and adding more therapeutic disciplines to serve the whole family.
- **Leveraging Technology & Telehealth**: Offering robust telehealth options (mental health counseling, diagnostics) to improve reach and convenience.
- **Workforce Development**: Emphasizing paid training, tuition assistance, and clear career ladders to attract and retain clinical talent in a high‑demand field.

## Why Work Here
- **Culture**: Collaborative, welcoming, and inclusive; diversity, equity, and inclusion are core values. Employee‑led initiatives and a strong sense of mission.
- **Work Model**: Mix of in‑center, in‑home, and telehealth roles; flexible scheduling is highlighted as a key perk.
- **Benefits**: Heavy subsidies on medical/dental/vision for full‑time staff, 401(k) with company match and rapid vesting, tuition reimbursement, paid wellness days, PTO, and an Employee Assistance Program.
- **Growth**: Clear internal career paths via a structured job board; high growth (1500+ employees) creates opportunities for advancement. Onboarding and ongoing training provided.
- **Mission‑Driven**: Direct patient care that transforms children’s lives; described as “setting a new standard for neurodevelopmental innovations.”

## Sources
1. [Cortica – About Page](https://www.corticacare.com/about)
2. [Cortica – Homepage / Services Overview](https://www.corticacare.com/)
3. [Cortica – Careers Page](https://www.corticacare.com/careers-page)
4. [Cortica – Job Listings (Greenhouse)](https://job-boards.greenhouse.io/allcareers)
5. [Cortica – LinkedIn Company Profile](https://www.linkedin.com/company/cortica-care)

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