--- title: 'Open Deck Solutions Specialist at Arrive Logistics' canonical: 'https://feeny.ai/job/open-deck-solutions-specialist-arrive-logistics-chicago-6gsvrmqp2f7n' type: 'job' last_seen: '2026-09-07' --- # Open Deck Solutions Specialist at Arrive Logistics - **Company:** Arrive Logistics - **Location:** Chicago, IL - **Compensation:** $55k–$65k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-11-24 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/arrivelogistics/5a1a1554-8d1b-42c6-bc2e-b636d13b6ef2 ## Job description ## Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want As an Open Deck Solutions Specialist, you will help build and lead Arrive's Open Deck Line of Business to achieve substantial revenue growth and market penetration. From day one you will help develop and execute a comprehensive strategy to position Arrive as a leader in the Open Deck space. You will be part of a Team dedicated to fostering a high-performing culture, driving collaboration, innovation, and exceptional results. ## What You’ll Do - Identify and price all Open Deck RFP’s/spot quotes effectively. - Capitalize on market opportunities, emerging trends, and customer needs. - Collaborate with cross-functional teams RevGen, operations, pricing, marketing to align goals and optimize performance. - Lead the development and execution of sales strategies to drive new business and expand existing accounts. - Build and maintain strong relationships with key customers and partners. - Identify and pursue opportunities for cross-selling and upselling. - Help oversee the day-to-day operations of the Open Deck business, ensuring efficiency, quality, and customer satisfaction. - Collaborate with Leadership to implement robust processes and systems to support growth and scalability, report and track internal KPI’s to measure success. - Monitor and analyze key metrics to identify areas for improvement. - Drive continuous improvement initiatives to enhance productivity and profitability. ## Qualifications - Bachelor's degree in business, logistics, or a related field. - 3+ years of experience in the 3PL space, preferably focused on the Open Deck Mode. - Strong strategic thinking and analytical skills. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, dynamic environment. - Passion for innovation and customer service. The Perks of Working With Us - Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage. - Invest in your future with our matching 401(k) program. - Build relationships and take part in learning opportunities through our Employee Resource Groups. - Enjoy office wide engagement activities, team events, happy hours and more! - Leave the suit and tie at home; our dress code is casual. - Work in the heart of downtown Chicago, IL! - There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building. - Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options. - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program! - Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. - Receive 100% paid parental leave when you become a new parent. - Get relocation assistance! If you are not local to the area, we offer relocation packages. ## Your Arrive Experience When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification. ## About Arrive Logistics ## Company Overview - **One-liner**: Arrive Logistics is a technology-enabled freight brokerage providing multimodal shipping solutions and capacity management for shippers and carriers across North America. - **Entity Type**: Private (venture/private-equity backed; total funding ~$335M) - **Headquarters**: Austin, Texas, USA (7701 Metropolis Dr., Building 15, Austin, TX 78744) - **Founded**: 2014 - **Founders**: Matt Pyatt (CEO & Co-Founder) and Eric Dunigan (President & Co-Founder) ## Core Business - **Primary industry**: Transportation / Logistics / Supply Chain / Freight Brokerage - **Target customers**: B2B; enterprise shippers and vetted carriers across North America (1.5M shippers, 500K carriers, 20K brokers in the market) - **Mission/purpose**: "We Deliver, So You Can" — delivering an unparalleled freight experience through relationships, technology, and a skilled workforce. They describe their model as "Powered by Tech, Delivered by People." ## Products & Services - **Freight Brokerage / Multimodal Capacity Solutions**: Truckload and other freight shipping services connecting shippers with vetted carriers, including dedicated lanes, open deck solutions, and specialized freight (e.g., Arrive Fresh). - **Carrier Services**: A carrier portal for shipment tracking, accounting/payment support, and compliance assistance (including safety rating and insurance verification). - **Market Intelligence & Freight Forecast**: Internal and industry data analysis with monthly market updates and quarterly rate forecasts to help customers navigate the freight market. - **Technology / Platform**: Proprietary technology suite tailored to shippers and carriers, supporting a "copilot model" that blends automation and human expertise. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Annual revenue reported at ~$810.7M by LinkedIn company data (private company estimate, not independently confirmed); total funding $335M. - **Notable Investors/Partners**: ATL Partners (led $300M Private Equity round, 2021), Lead Edge Capital (led Series A $10M and Series B $25M). - **Growth Signals**: - North America's 4th-largest truckload brokerage, moving 7,700+ loads daily. - ~1,780–2,000 employees across 6 countries and 10+ locations, including Austin, San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto. - 5,500 customers and 10,000 core carriers in its network. - Recognized for service excellence by 50+ enterprise shippers in the trailing 36 months. - Active hiring: 68 open positions listed at time of research (though job posting trend shows monthly -8.1% and quarterly -11.7%). ## Competitive Advantages - **Scale and market position**: Top-4 North American truckload brokerage with high daily volume and broad carrier/customer network. - **Copilot model**: Combines advanced technology with a large, skilled workforce, enabling high-touch service at scale. - **Market intelligence**: Proprietary data and freight market forecasting gives customers actionable insights and a strategic edge. - **Talent development**: Strong emphasis on L&D, mentorship, ERGs, and internal mobility—positioning the company to retain and grow its workforce. - **Relationship-driven reputation**: Focus on customer obsession and long-term carrier/shipper trust, validated by external service awards. ## Strategic Focus - **Multimodal expansion**: Growing capacity solutions beyond truckload to serve more shipping modes. - **Technology investment**: Continued development of proprietary tools for shippers and carriers, with a focus on data-driven decision-making. - **People and talent**: Scaling the workforce while investing in training, mentorship, and development programs. - **Market intelligence leadership**: Publishing data, forecasts, and market updates to cement its position as a knowledge leader in logistics. - **Operational excellence**: Relentless focus on service quality, safety, and fraud prevention across its network. ## Why Work Here - **Career growth**: Extensive L&D programming, continued education, an elite mentorship program, and structured training/development classes. - **Culture & community**: Employee Resource Groups, strong relationship-building culture, and a "world-class collaborative team" that supports paying it forward. - **Locations**: Multiple offices across Austin (HQ), San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto—offering geographic flexibility and cross-border collaboration. - **Award-winning environment**: Recognized as one of the fastest-growing transportation and technology companies in the US. - **Candidate experience**: Structured interview process with clear recruiting practices (verified via @arrivelogistics.com email domain). - **Employee feedback caveat**: Out of 939 LinkedIn reviews, the overall employer rating is 3.2/5, with compensation at 3.1, culture at 3.2, career opportunities at 2.9, but work-life balance at 2.4. Job seekers should weigh the demanding logistics environment against the growth and development upside. ## Sources 1. [arrivelogistics.com](https://www.arrivelogistics.com/careers/) 2. [arrivelogistics.com](https://www.arrivelogistics.com/) 3. [arrivelogistics.com](https://www.arrivelogistics.com/about/) 4. [jobs.lever.co](https://jobs.lever.co/arrivelogistics) 5. [linkedin.com](https://www.linkedin.com/company/arrive-logistics) ## Other roles at Arrive Logistics - [Director of Infrastructure](https://feeny.ai/job/director-of-infrastructure-arrive-logistics-austin-5922njmkjmpk) — Austin, TX - [Risk Specialist](https://feeny.ai/job/risk-specialist-arrive-logistics-chicago-mve9k44q7vef) — Chicago, IL - [Risk Specialist](https://feeny.ai/job/risk-specialist-arrive-logistics-austin-96nq2r9nxds5) — Austin, TX - [Software Engineer](https://feeny.ai/job/software-engineer-arrive-logistics-chicago-bkhd5v5w2r7x) — Chicago, IL - [Pricing Analyst](https://feeny.ai/job/pricing-analyst-arrive-logistics-guadalajara-b3ga4ss4p4yg) — Guadalajara, Mexico - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-arrive-logistics-chicago-cs4ekdy7d6jp) — Chicago, IL - [Risk Manager](https://feeny.ai/job/risk-manager-arrive-logistics-chicago-w37p4a3e6j6y) — Chicago, IL - [Second Shift Coverage Team Lead](https://feeny.ai/job/second-shift-coverage-team-lead-arrive-logistics-guadalajara-xtwy3yfgdaqe) — Guadalajara, Mexico - [Mexico Carrier Success Representative](https://feeny.ai/job/mexico-carrier-success-representative-arrive-logistics-guadalajara-fk8kjyrahw7p) — Guadalajara, Mexico - [Director of Client Success, Arrive Fresh](https://feeny.ai/job/director-of-client-success-arrive-fresh-arrive-logistics-austin-a0yxdg99pq0f) — Austin, TX