--- title: 'Operational Program Manager, Office of Economic & Community Development at Codeword' canonical: 'https://feeny.ai/job/operational-program-manager-office-of-economic-community-development-codeword-p6c11y82b4vb' type: 'job' last_seen: '2026-09-18' --- # Operational Program Manager, Office of Economic & Community Development at Codeword - **Company:** Codeword - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-18 - **Apply:** https://job-boards.greenhouse.io/codeword/jobs/5418564008 ## Job description ## About Us Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit. Be the organizational force behind big initiatives, keeping teams aligned, projects moving, and nothing falling through the cracks. About You: - 5+ years of experience managing complex programs, projects, or operations - Highly organized with exceptional attention to detail and follow-through - Comfortable managing multiple workstreams, stakeholders, and shifting priorities - A clear, confident communicator who knows how to keep teams aligned - Proactive problem solver who can bring structure to ambiguity and anticipate what needs to happen next - Experienced building project plans, trackers, processes, and executive-ready materials - Proficiency with Google Workspace, including Gmail, Google Calendar, and Google Drive, with the ability to effectively manage communications, coordinate schedules, and organize documentation. About This Role: The Operations Program Manager will be the organizational force behind Google’s Economic & Community Development team, working closely with the Head of ECD and cross-functional teams to keep key initiatives moving. You’ll bring structure to complex programs, coordinate across regional and functional teams, and make sure the right people have the right information at the right time. From building project plans and preparing leadership materials to running meetings and improving processes, you’ll help turn priorities into action and keep things running smoothly behind the scenes. A big part of the role will be keeping everyone moving in the same direction day to day — you make sense of the nonsensical What You’ll Be Doing: - Own project plans, timelines, milestones, and dependencies across ECD initiatives - Coordinate cross-functional workstreams and keep projects moving toward deadlines - Track action items, approvals, and deliverables and proactively follow up with stakeholders - Gather and synthesize updates from regional and functional teams - Create executive-ready briefing materials, presentations, agendas, and pre-reads - Coordinate leadership meetings, business reviews, planning sessions, and offsites - Maintain project trackers, documentation, dashboards, and other planning tools - Build templates and repeatable processes that make teams more efficient and consistent - Identify risks, roadblocks, and competing priorities before they impact delivery - Comfortable giving and receiving constructive feedback with coworkers, clients, and leadership to keep projects moving and outcomes strong - Look for ways to streamline workflows, improve visibility, and reduce administrative lift - Serve as a central point of coordination between leadership, project teams, and stakeholders Your Compensation: People –  that's you! – are the heart of our business, and we believe in pay transparency. Our budget for this role is $110K-$130K, depending on experience. ## #LI-AK1 #LI-Remote Codeword Benefits - Flexible work hours - Minimum 20 days paid vacation annually - 401k + financial wellness support - Health Insurance (medical, dental, life, pet, mental health services) - Home office allowance - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet / phone costs) - Comprehensive Parental Leave Policy A few more things you should know about Codeword - The Codeword dream: Make good money doing work you care about with people you like. - We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them. - We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture. - We’re a friendly team, we look after each other, and we grow our careers together. - We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles. - We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world. - We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.) - We’re a proud member of the global WE Communications family. - Equal Opportunity: Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status. - Diversity and Inclusion: Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives. We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do! ## About Codeword ## Company Overview - **One-liner**: Codeword is a communications and creative agency that fuses PR, content, and community to help innovation-driven brands break through. - **Entity Type**: Private (acquired subsidiary of We. Communications / Waggener Edstrom Worldwide, Inc. in 2019) - **Headquarters**: New York, NY, United States (offices also in San Francisco, Austin, Lehi, Bellevue) - **Founded**: 2010 - **Founders**: Not publicly disclosed ## Core Business - **Primary Industry**: Advertising & Communications (PR, content marketing, creative services) - **Target Customers**: B2B and B2C technology and innovation brands – from startups to global leaders (e.g., Google, ASUS, Lowe’s, Drift, Rev, Wing) - **Mission / Purpose**: “Fuse comms, content, and community into experiences people actually care about” – helping audiences see the impact of innovation on the world ## Products & Services Codeword offers integrated communications and marketing services tailored to client needs: - **Momentum Machines**: Launch programs that make announcements feel bigger and harder to ignore (PR, influencer marketing, events, AI visibility) - **Communication Design**: Messaging & positioning, UX/digital strategy, brand strategy, internal comms, persona development - **Executive Influence**: Thought leadership, speechwriting, executive social media, market intelligence, speaker training - **Fans Only**: Community engagement, social media content, employee advocacy, event marketing - **Brand Drops**: Always-on campaigns that sustain market heat through public relations, analyst relations, content creation, and social - **Embedded Experts**: Dedicated team members working shoulder-to-shoulder with clients as an extension of their team ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Estimated annual revenue of ~$1.3M (source: LinkedIn company data) – noted as a private agency estimate, not official - **Notable Investors / Parent**: Acquired by We. Communications (global independent agency network) in January 2019 - **Growth Signals**: +2.2% monthly employee growth (LinkedIn); recently hired Kim Baffi as Executive Creative Director (March 2025); active job postings for sustainability-focused roles; client roster includes both established giants and high-growth disruptors ## Competitive Advantages - **Small-team agility with global muscle**: Operates as a nimble, focused shop while harnessing the resources and reach of We. Communications (1,300 people across five continents) - **Deep tech & innovation expertise**: Team of strategists, journalists, creatives, and technologists who understand how emerging tech (AI, robotics, quantum, XR, biotech) moves through markets - **Multi-dimensional storytelling**: Diverse backgrounds beyond tech (retail, travel, automotive, banking, entertainment) bring fresh perspective to every engagement - **Remote-first, collaboration-driven**: Physical offices in NYC and SF but no mandatory office visits; culture built on fast-moving, inclusive teams ## Strategic Focus - **Expanding into sustainability communications**: Current open roles include Program Manager, Sustainability Communications and Program Manager, Sustainability Events, indicating a push into ESG and climate-related client work - **Deepening AI & emerging tech visibility**: Offerings include “AI Visibility Measurement” and a strong track record with AI, quantum, and robotics brands - **Embedded partnership model**: Growing the “Embedded Experts” offering to provide long-term, fully integrated support for client marketing and PR teams ## Why Work Here - **Remote-first culture**: “We’re a remote-first agency, with physical offices in NYC and SF that we won’t make you visit” – strong flexibility and work-from-anywhere ethos - **Talent DNA**: Team members often come from top media and creative companies (Mashable, ESPN, VaynerMedia, Spotify); alumni go to major brands like KPMG, Michael Kors, and theSkimm - **Diverse & inclusive**: Explicit commitment to an inclusive, diverse, equitable culture that values every team member and helps advance careers - **Job roles span analytics, editorial, PR, strategy, operations, design** – not just traditional agency roles; entry to senior levels available - **Perks of a network**: Access to the We. Communications global network while working in a focused, collaborative team of ~64 people ## Sources 1. [Codeword About Page](https://www.codewordagency.com/about/) 2. [Codeword Homepage](https://www.codewordagency.com/) 3. [Codeword Careers (Greenhouse)](https://job-boards.greenhouse.io/codeword) 4. [Codeword LinkedIn Company Profile](https://www.linkedin.com/company/codeword) 5. [Codeword Jobs Page](https://www.codewordagency.com/jobs/) ## Other roles at Codeword - [Program Manager, Energy](https://feeny.ai/job/program-manager-energy-codeword-united-states-8yt8and39r0j) — United States - [Senior Manager, Social Media & Content Creator](https://feeny.ai/job/senior-manager-social-media-content-creator-codeword-united-states-82nn714yq53p) — United States