--- title: 'Operational Tax, Senior Manager at Monzo' canonical: 'https://feeny.ai/job/operational-tax-senior-manager-monzo-cardiff-london-or-jg7ns7mhvv70' type: 'job' last_seen: '2026-09-16' --- # Operational Tax, Senior Manager at Monzo - **Company:** Monzo - **Location:** Cardiff London OR, United Kingdom - **Work type:** remote - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/monzo/jobs/8200681 ## Job description 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰 £94,700 - £111,400 ➕ incentive awards tied to your performance | [Benefits](https://monzo.com/careers#benefits) | [Hear from the team](https://www.youtube.com/watch?v=tDAT6VxoqQM) ⭐ About the role We're looking for a hands-on, detail-oriented and proactive Operational Tax Senior Manager to support the Tax team at Monzo, and our wider Finance and Product teams. You'll be joining our Tax Team and will be leading on all taxes that touch our customers and their tax reporting, across the UK and Europe. You’ll report into our Tax Governance Lead. This role covers all taxes that relate to customer liabilities or customer tax reporting. These are a core part of product design: we make sure we comply with our own obligations, and we make it as easy as possible for customers to comply with theirs. As we launch new products and enter new markets, this is a key area of our tax strategy, and this role gives you the exciting opportunity to own it and work closely with diverse teams across the business. 🔑 You’ll play a key role by… - Owning operational tax: Be Monzo’s subject matter expert on operational tax, advising the business and making sure we meet our obligations as we grow and enter new markets. - Leading compliance & controls: Own our operational tax processes and controls across jurisdictions, including BBSI, ISA reporting, FATCA and CRS, Corporate Criminal Offence and CT61s, plus overseas equivalents. Build new processes and controls as our products and markets evolve. - Shaping new products: Partner with Product and local market teams from the outset to embed tax into product design, build the right reporting and controls, and pressure-test edge cases. - Staying ahead of change: Keep on top of tax laws, regulations and case law across the UK and EU, translating changes into clear actions and helping Monzo prepare for new requirements. - Partnering across Monzo: Work closely with Product, Financial Crime, Engineering, Legal, EU Next Markets and Finance to solve problems and support business initiatives from an operational tax perspective. 🤩 We’d love to hear from you if… - You’re a qualified accountant and/or qualified tax advisor, or qualified by significant experience. - You have significant in-house experience working in Operational Tax. - You’re comfortable working relatively autonomously. - You’re energetic and are hands-on with your work, tackling whatever needs doing to make things happen. - You have an eye for detail and enjoy working methodically through processes. - What we’re doing at Monzo excites you! 🙌 What’s in it for you 💰 £94,700 - £111,400 + incentive awards tied to your performance 📍 We're open to distributed working within the UK, with the expectation of working from the London office on occasional basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! [Read our full list of benefits](https://monzo.com/careers#benefits). 🌈 The application journey has 4 key steps - Phone call with Recruiter (30 mins) - Initial video call with Tax member (30 mins) - Case study video interview with Hiring Manager and Tax member (60 mins) - Stakeholder interview (45 mins) Our average process takes around 3–4 weeks, but we will always work around your availability. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them [here](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo). #LI-NZ1 #LI-Remote ## Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 ## About Monzo ## Company Overview - **One-liner**: Monzo is a UK-based digital bank offering personal and business current accounts, savings, loans, investments, and insurance through a mobile-first platform. - **Entity Type**: Private (Series I, unicorn) - **Headquarters**: London, United Kingdom (offices also in Cardiff, Dublin, and Barcelona) - **Founded**: 2015 - **Founders**: Tom Blomfield, Gary Dolman, Jonas Huckestein Templestein, Jason Bates, Paul Rippon (current co‑CEOs are Diana Layfield and Conor Walsh) ## Core Business - Primary industry/industries: Digital banking and financial services (consumer finance, payments, lending) - Target customers: B2C (personal banking) and B2B/SMB (business banking); primarily UK‑based, with growing EU presence - Mission or purpose statement: “Building a bank you’d be proud to use” – focused on solving problems, not selling financial products, and making money work for everyone. ## Products & Services - **Personal Current Account**: Mobile‑banking account with budgeting tools, spending insights, and automated savings. Features real‑time notifications, card controls, and biometric authentication. - **Business Current Account**: Separate account for small businesses with expense categorisation, invoicing, and integration with accounting software. - **Savings Pots**: Sub‑accounts inside the app to save toward goals; includes interest‑bearing options. - **Credit Cards & Loans**: Personal credit cards, overdrafts, and Flex (buy‑now‑pay‑later style borrowing). Also offers personal loans. - **Investments**: Share dealing and ISA products (introduced in 2024). - **Insurance**: Home, travel, and gadget insurance (underwritten by partners). - **Pension Management**: Tools to manage and consolidate pension pots within the app. ## Market Standing - **Valuation**: $5.2 B (current, per Tracxn; latest round Series I) - **Key Metric**: Annual revenue £1 B+ (as of 31 Mar 2025), total funding $1.81 B - **Notable Investors/Partners**: General Catalyst, Passion Capital, Accel (lead investors in previous rounds) - **Growth Signals**: 15 million+ personal and business customers; headcount of ~3,786 (YoY growth 26.8% per Revelio Labs); expansion into EU via Dublin office; launched investment and pension products in 2024; continued lending product innovation (Flex, credit cards). ## Competitive Advantages - **Community‑driven product development** – Customers actively suggest features, test the app, and give feedback, creating strong brand loyalty. - **Mobile‑first architecture** – Built from scratch as a digital‑only bank, offering a seamless user experience with real‑time budgeting and spending insights. - **Regulatory innovation** – One of the first UK challengers to obtain a full banking licence, enabling deposit‑taking and lending. - **Open‑source culture** – Engages with the engineering community through open‑source contributions and transparent development. ## Strategic Focus - **Product expansion**: Deepening lending and investment offerings, and building a wealth management suite. - **International growth**: Scaling in the European market (office in Barcelona, Dublin hub, and hiring for EU‑focused roles). - **Embedded finance**: Enabling third‑party services to use Monzo’s banking infrastructure. - **Operational efficiency**: Using AI/ML for risk management, fraud detection, and personalised financial recommendations. ## Why Work Here - **Culture**: Open, collaborative, and inclusive; regular community events, yoga, and lunch‑and‑learns; contributes to open‑source software. - **Remote/Hybrid**: Office‑based roles allow occasional remote work; distributed workers receive equipment budget. Roles in London, Cardiff, Dublin, Barcelona, or UK‑remote. - **Visas**: Monzo sponsors visas for tech, engineering, and product roles due to Home Office regulations. - **Learning**: £1,000 annual budget for books, courses, and conferences; regular knowledge‑sharing sessions. - **Compensation & Benefits**: Annual salary reviews; performance‑based incentive awards (cash/equity mix); pension (4% Monzo contribution, matching up to 6%); private healthcare; life insurance (4x salary); 26 days holiday + bank holidays (or opt‑out for 34 days); 8‑week sabbatical every 5 years; generous family leave (primary caregiver 26 weeks full pay, secondary 13 weeks full pay); paid sick leave; cycle‑to‑work scheme. - **Office Perks**: Free breakfast, hot lunches twice a week, snacks, and drinks in London office. ## Sources 1. [monzo.com/careers](https://monzo.com/careers) – Benefits, visa policy, flexible working, culture 2. [monzo.com/about](https://monzo.com/about) – Company overview, mission, customer count 3. [tracxn.com/d/companies/monzo](https://tracxn.com/d/companies/monzo/__HguZJzK7Q_qZsyIz1Y4VwV75H5fHjDMtGaXPelPAxpU) – Funding, valuation, revenue, employee count, founders, CEOs 4. [job-boards.greenhouse.io/monzo](https://job-boards.greenhouse.io/monzo/jobs/7963253) – Open roles, location details 5. [reveliolabs.com/companies/monzo-bank/employees](https://www.reveliolabs.com/companies/monzo-bank/employees/) – Headcount growth ## Other roles at Monzo - [Senior Security Analyst](https://feeny.ai/job/senior-security-analyst-monzo-cardiff-london-or-jk8bp6aqacvt) — Cardiff London OR, United Kingdom - [Senior Director of People Operations](https://feeny.ai/job/senior-director-of-people-operations-monzo-cardiff-london-or-0wkbrdxj3vgq) — Cardiff London OR, United Kingdom - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-monzo-cardiff-london-or-a2whdef5x6g5) — Cardiff London OR, United Kingdom - [Martech Specialist, AI Deployment](https://feeny.ai/job/martech-specialist-ai-deployment-monzo-london-kg0yfy9g31rs) — London, United Kingdom - [Senior Motion Designer](https://feeny.ai/job/senior-motion-designer-monzo-london-atfhqew7nsf1) — London, United Kingdom - [Lead Product Designer, Growth](https://feeny.ai/job/lead-product-designer-growth-monzo-cardiff-london-or-0tmtebtx8sjj) — Cardiff London OR, United Kingdom - [Graduate Credit Analyst](https://feeny.ai/job/graduate-credit-analyst-monzo-london-j3fr1e8ycv3n) — London, United Kingdom - [Senior Brand Designer, Fixed Term Contract](https://feeny.ai/job/senior-brand-designer-fixed-term-contract-monzo-london-pxcfk4f0v10f) — London, United Kingdom - [Financial Promotions Manager](https://feeny.ai/job/financial-promotions-manager-monzo-london-nbdwt3me88k4) — London, United Kingdom - [Technology and Operational Risk Senior Manager](https://feeny.ai/job/technology-and-operational-risk-senior-manager-monzo-dublin-bd6twc9jb2ad) — Dublin, Ireland