---
title: 'Operations Administrator at Industrial Electric Manufacturing'
canonical: 'https://feeny.ai/job/operations-administrator-industrial-electric-manufacturing-surrey-8qp0qqxdf8fm'
type: 'job'
last_seen: '2026-10-18'
---

# Operations Administrator at Industrial Electric Manufacturing

- **Company:** Industrial Electric Manufacturing
- **Location:** Surrey, Canada
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/industrialelectricmanufacturing/jobs/4452604009

## Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

The Operations Administrator provides administrative and operational support to the production and operations teams to ensure smooth day to day execution of manufacturing activities. This role plays a critical part in workforce coordination, labour tracking, timekeeping administration, skills matrix management, production reporting, and maintaining accurate operational records.

The successful candidate will support supervisors and managers with labour allocation, UKG timekeeping activities, training records, vacation planning, and daily production administration. This position requires a highly organized, detail oriented, and trustworthy individual capable of handling confidential employee and operational information with professionalism and discretion.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work

Key Responsibilities:

- Lead daily timekeeping validation activities within UKG.
- Review and audit employee punches, missed punches, transfers, and work center bookings.
- Support supervisors and managers with timecard approvals and corrections.
- Ensure payroll related data is accurate and submitted within required timelines.
- Track attendance, overtime, and vacation schedules.
- Ensure employees are clocking into the correct work centers and lines.
- Escalate discrepancies related to labour tracking and attendance.
- Maintain confidentiality of payroll, attendance, and employee related information.
- Coordinate daily labour allocation across production lines and work centers.
- Maintain accurate employee rosters by line, shift, and work center.
- Support supervisors and managers in assigning employees to appropriate work centers based on skills and training.
- Assist in balancing labour resources across departments based on operational priorities.
- Support workforce planning activities and shift coordination.
- Assist supervisors and managers with vacation planning and scheduling coordination.
- Maintain and update employee training records and skills matrices.
- Coordinate training documentation and certification tracking.
- Support onboarding activities for new employees.
- Work closely with supervisors and Learning and Development teams to ensure employees are assigned to work centers aligned with their qualifications and training status.
- Assist leadership in identifying training gaps and workforce development needs.
- Support daily production reporting and labour tracking activities.
- Prepare and print production paperwork, reports, labels, schedules, and operational documentation.
- Ensure production boards, tier boards, and operational communication areas are updated and maintained.
- Maintain staffing boards, attendance reports, and operational tracking sheets.
- Assist leadership with KPI data collection and reporting preparation.
- Coordinate and support daily administrative requirements for production operations.
- Maintain and organize department records, including timekeeping records, training records, labour allocation records, and operational documentation.
- Ensure all records are accurate, up to date, and accessible to authorized personnel.
- Assist in preparing reports and documentation for audits and reviews.
- Ensure release of controlled documents and retrieval of obsolete revisions in accordance with document control requirements.
- Provide general administrative support including filing, data entry, correspondence, and meeting coordination.
- Assist in preparing presentations, reports, and operational documents as required.
- Support coordination and organization of special projects, meetings, and operational initiatives.
- Perform other duties as assigned by production leadership.
- The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

- High school diploma or equivalent required. Post secondary education in business administration, operations, or a related field is considered an asset.
- Experience in manufacturing, production administration, or operations support preferred.
- Proficiency in Microsoft Office including Excel, Word, Outlook, and PowerPoint.
- Experience with UKG or other workforce management systems considered an asset.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work independently and collaboratively in a fast-paced manufacturing environment.
- High level of professionalism, integrity, and discretion when handling confidential employee and operational information.
- Flexibility to adapt work schedules as needed to support operational and business requirements.

## Key Success Factors

- Strong ownership of labour coordination and timekeeping accuracy.
- Ability to maintain organized and accurate operational records.
- Proactive support of production teams and supervisors.
- High sense of urgency and responsiveness in a fast-paced environment.
- Strong focus on confidentiality, accountability, and operational discipline.

Salary Range: $21.60–$26.90 per hour

## Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at [iemfg.com/contact](https://www.iemfg.com/contact/)

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's [Workforce Member Privacy Policy.](https://www.iemfg.com/ccpa/)

Use of AI

At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.

[AI Use in IEM's Hiring Process](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.iemfg.com%2Fsystem%2Fuploads%2Ffae%2Ffile%2Fasset%2F230%2FAI_Use_In_IEMs_Hiring_Process_-_Applicant_Notice.pdf&data=05%7C02%7Cthomas.young%40iemfg.com%7Cb3cd884a34174f95ace708df0db5bf43%7C8a049edbe19b4651aeb61e238422b6c6%7C0%7C0%7C639244746581651387%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=OuABt1%2FXzO2WvIE1uasFLCXc9hd2cW%2F5Lvfktq0pD1w%3D&reserved=0)

## About Industrial Electric Manufacturing

## Company Overview
- **One-liner**: IEM designs and manufactures custom low- and medium-voltage electrical power distribution equipment, switchgear, and integrated power infrastructure at scale for critical industries.
- **Entity Type**: Private (Privately held corporation)
- **Headquarters**: Fremont, California, United States
- **Founded**: 1950
- **Founders**: Not publicly available (founded on a family ranch in Fremont, CA)

## Core Business
- **Primary industry/industries**: Industrial electrical manufacturing, power distribution equipment, switchgear, and critical power infrastructure.
- **Target customers**: B2B, serving large-scale enterprises and institutions across Technology & Data Centers, Commercial & Real Estate, Energy & Utilities, Healthcare & Life Sciences, Industrial & Manufacturing, and Infrastructure & Public Services.
- **Mission or purpose statement**: "We don’t believe in one-size-fits-all." IEM partners with customers to plan, engineer, and deliver the future of power, offering the flexibility to meet complex technical requirements and the scale to support ambitious projects. [iemfg.com](https://www.iemfg.com/)

## Products & Services
- **Low Voltage Switchboards (UL 891)**: Customizable electrical distribution boards for commercial and industrial applications.
- **Low Voltage Switchgear (UL 1558)**: Robust, fully-rated switchgear for critical power distribution.
- **Low Voltage Automatic Transfer Switch (ATS) (UL 1008)**: Reliable power switching for backup generator systems.
- **Low Voltage Fully Integrated Switchboards**: Combined switchboard and distribution solutions.
- **Panelboards (UL 67)**: Standard and custom panelboard solutions.
- **Medium Voltage Metal-Clad Switchgear**: High-reliability switchgear for medium voltage applications.
- **Medium Voltage Metal-Enclosed Switchgear**: Durable, enclosed switchgear for demanding environments.
- **Medium Voltage Automatic Transfer Switch (ATS)**: Medium voltage power switching solutions.
- **Medium Voltage 38 kV Switchgear**: High-voltage switchgear for utility and large-scale applications.
- **Unit Substations**: Integrated substation solutions for power distribution.
- **VESTA Arc-Resistant Switchgear**: Arc-resistant medium voltage switchgear for enhanced safety.
- **Integrated Products (PDU, RPP, Walk-In Enclosures, Custom Assemblies)**: Power distribution units, remote power panels, and custom enclosures for data centers and critical facilities.
- **Field Services**: On-site startup, commissioning, and emergency repair services for power systems, supported by a dedicated team of 100+ field service technicians. [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Over $1 billion in annual sales (as of 2025/2026). [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf)
- **Notable Investors/Partners**: Privately held; key customers include Hewlett-Packard, Amazon, Apple, and NASA. [iemfg.com](https://www.iemfg.com/careers/)
- **Growth Signals**: 
  - Approximately 4,800 employees in North America, a 340% increase since 2022.
  - Quadrupled North American manufacturing footprint since 2022, investing over $100 million in advanced manufacturing equipment.
  - 21 major locations in the U.S., Canada, and Belgium.
  - No. 50 on the 2026 Inc. Regionals list (Pacific).
  - No. 1: First Coast’s Largest Manufacturing Companies (Jacksonville Business Journal).
  - Top 30: Largest Manufacturers in the Greater Bay Area (San Francisco Business Times and Silicon Valley Business Journal). [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/202/IEM_Company_Brief_2026.pdf)

## Competitive Advantages
- **Custom at Scale**: Combines the flexibility to meet unique technical requirements with the capacity and experience to support demanding project schedules at scale, a rare combination in the industry.
- **75+ Year Track Record**: A proven history of reliability and innovation, including pioneering work in CAD/CAM systems and commercial switchgear, and powering the rise of Silicon Valley.
- **Deep Industry Partnerships**: Strong, long-term relationships with commercial and industrial tech leaders like Hewlett-Packard, Amazon, Apple, and NASA. [iemfg.com](https://www.iemfg.com/careers/)
- **Superior Quality & Testing**: Products are rigorously tested beyond industry standards (UL, ANSI, IEEE, NEMA, seismic) to guarantee long-term reliability.
- **Massive Scale & Capacity**: 1.5M+ square feet of production capacity, 21 major locations, and over $1 billion in annual sales, enabling them to handle the largest and most complex projects.

## Strategic Focus
- **Rapid Expansion**: Aggressively scaling manufacturing capacity and headcount (340% increase since 2022) to meet surging demand from data centers, energy, and infrastructure sectors.
- **Field Service Network Growth**: Expanding a network of field service offices across North America to provide faster, local support for customers.
- **Innovation in Power Infrastructure**: Continuing to develop advanced products like arc-resistant switchgear and integrated power solutions for next-generation data centers and critical facilities.
- **Talent Acquisition**: Actively hiring across engineering, field service, and manufacturing roles to support growth, with a focus on building a skilled workforce through "IEM University" for continuous learning. [iemfg.com](https://www.iemfg.com/careers/)

## Why Work Here
- **Impactful Work**: Employees contribute to powering the world’s most critical infrastructure, including data centers for tech giants like Amazon and Apple, and projects for NASA.
- **Strong Benefits**: 100% coverage of employee-level medical, dental, and vision benefits; 401(k) with employer match (no vesting schedule); HSA contributions; tuition reimbursement; and opportunity for quarterly bonuses. [iemfg.com](https://www.iemfg.com/careers/)
- **Growth & Development**: "IEM University" provides continuous learning resources, personalized development plans, and role-specific programs. The company promotes from within and offers clear career paths.
- **Culture**: Described as a collaborative community where "listening works" and success comes through teamwork. Emphasizes curiosity, diverse perspectives, and an inclusive, forward-thinking workplace.
- **Work Policy**: Roles range from on-site (manufacturing, engineering labs) to remote (e.g., Power Solution Architect, Lead Electrical Design Engineer). Flexible shifts are available in some locations. [iemfg.com](https://www.iemfg.com/careers/)
- **Notable Perks**: 100% coverage of employee-level medical, dental, and vision; quarterly bonus opportunity; tuition reimbursement; on-the-job training. [iemfg.com](https://www.iemfg.com/careers/)

## Sources
1. [IEM Corporate Website](https://www.iemfg.com/)
2. [IEM Careers Page](https://www.iemfg.com/careers/)
3. [IEM Company Brief (PDF)](https://www.iemfg.com/system/uploads/fae/file/asset/202/IEM_Company_Brief_2026.pdf)
4. [IEM Corporate Brochure (PDF)](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf)
5. [IEM Job Board (Greenhouse)](http://job-boards.greenhouse.io/industrialelectricmanufacturing)

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