---
title: 'Operations Analyst at Tremendous'
canonical: 'https://feeny.ai/job/operations-analyst-tremendous-remote-s8w01v9x2h27'
type: 'job'
last_seen: '2026-11-03'
---

# Operations Analyst at Tremendous

- **Company:** Tremendous
- **Location:** Remote
- **Compensation:** $95k–$105k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.ashbyhq.com/tremendous/600678fd-f6fd-410b-8f4d-98391573a0ac

## Job description

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. [Check out our ratings on G2](https://www.g2.com/products/tremendous/reviews). Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.

## What you'll do

We're looking for an Operations Analyst to join our small-but-mighty operations team. As the third person on the team, you'll shape how we handle day-to-day compliance operations and have real autonomy to drive impact. This role sits at the intersection of security, user experience, and sound judgment, requiring someone who doesn't just follow rules but thoughtfully balances risk, customer needs, and operational excellence.

- Review account activity and make informed decisions using AI-assisted analysis. You'll investigate payment approval requests, flag anomalies through pattern recognition tools, and make sound judgment calls on approval or escalation, combining human judgment with AI insights.
- Identify suspicious activity and fraud patterns. Learn about regulatory requirements as they come up and help implement them in your day-to-day work. Use AI tools to rapidly surface anomalies and patterns, freeing you to focus on the judgment calls that matter most.
- Suggest process improvements that could make things more efficient or reduce risk. Document what you learn and share it with the team.
- Balance compliance with user experience by using AI to process large datasets, draft communications, and analyze trade-offs at scale. Work cross-functionally with product, support, and business teams to make decisions that reduce risk and support scalable growth.

## What you'll bring

- Strong analytical and problem-solving skills with exceptional attention to detail. You can take a messy situation, break it down, and see the pattern.
- Familiarity with AI tools and a willingness to experiment with them for productivity. You don't need deep AI expertise, but you're comfortable learning to use LLMs, data analysis tools, or automation platforms to augment your work.
- Clear communication and genuine collaboration. You work well across teams, explain complex topics simply, and aren't afraid to ask for context.
- Comfort with multitasking, prioritization, and staying organized amid competing demands.
- An ownership mindset and genuine curiosity. You take responsibility for outcomes, seek continuous improvement, and think about how decisions affect users.
- At least 2 years in an operational, compliance, or related role. Startup or fintech experience is a plus; what matters more is your adaptability and hunger to grow.

## What's cool about the role

- Competitive pay and equity. Base salary for this role: $95k to $105k.
- Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
- Fully remote. Work from anywhere in the Americas.
- Great culture. Read more about how we work in our [public handbook](https://handbook.tremendous.com/).

## About Tremendous

## Company Overview
- **One-liner**: Tremendous is a payouts platform that enables businesses to send gift cards, prepaid cards, and money transfers to recipients around the world.
- **Entity Type**: Private (bootstrapped, VC‑free, profitable, no outside investors since 2013)
- **Headquarters**: California, USA (fully remote team with employees spanning three continents)
- **Founded**: 2010
- **Founders**: Nick Baum (CEO) and Kapil Kale (COO)

## Core Business
- **Primary industry**: Payouts and rewards infrastructure (fintech / payments)
- **Target customers**: B2B – researchers, marketers, HR leaders, class action administrators, nonprofits, and any organization that needs to send incentives or disbursements at scale.
- **Mission / purpose statement**: “Rewards and payouts, simplified” – helping businesses deliver rewards and incentives simply, scalably, and stress‑free.

## Products & Services
- **Tremendous Platform (SaaS)**: A web‑based dashboard for creating, sending, and tracking one‑time or bulk payouts. Supports 2,500+ gift cards, prepaid cards, money transfers, and charitable donations. Delivers via SMS, email, or bulk link export.
- **Tremendous API**: Allows businesses to programmatically integrate payouts into their own workflows, automate incentives, and scale disbursements globally.

## Market Standing
- **Valuation**: Not disclosed (company is profitable and has no outside investors)
- **Key Metrics** (as of 2025/2026):
  - $2B+ funds delivered
  - 80M+ payouts sent
  - 20,000+ customers (including Google, MIT, Casper, Lyft, United Way, Federal Reserve Bank)
  - 200+ countries/regions supported
- **Notable Investors / Partners**: None – the company bought out its original investors in 2013 and has been fully owned by founders and employees ever since.
- **Growth Signals**: Team has grown to 150+ employees across three continents; the company is “constantly bringing on new customers and evolving the product”; profitable with no external pressure.

## Competitive Advantages
- **VC‑Free & Profitable**: No outside investors means decisions are made to serve customers and the team, not board decks or fundraising rounds.
- **Global Reach & Compliance**: Delivers to 200+ countries with automatic currency conversion and translation; SOC 2 Type II compliant with built‑in fraud prevention.
- **Recipient Choice**: Recipients can choose from 2,500+ gift cards, prepaid cards, or money – a UX differentiator that reduces friction.
- **Self‑Service & API**: Simple three‑step process for non‑technical users, plus a powerful API for scalable automation.

## Strategic Focus
- Expanding product capabilities (e.g., prepaid card offerings) and deepening integrations for enterprise use cases.
- Maintaining a lean, low‑meeting culture while scaling the team globally.
- Continuing to prioritize customer value over growth‑at‑all‑costs.

## Why Work Here
- **Work model**: 100% remote – employees log on from multiple continents. Semi‑annual company offsites and in‑person team meetings.
- **Culture**: Autonomy, intentionality, and rationality. Few meetings, deep work, transparency, and no silos.
- **Compensation**: Competitive salaries and substantial equity packages for every level.
- **Perks**: Unlimited vacation days, generous parental leave, benefits, and a strong focus on work‑life balance.
- **Engineering & Product**: Led by co‑founder Kapil Kale; teams are empowered to make decisions and own outcomes.

## Sources
1. [tremendous.com/careers](https://www.tremendous.com/careers/)
2. [tremendous.com/about](https://www.tremendous.com/about/)
3. [tremendous.com/company-history](https://www.tremendous.com/company-history/)
4. [builtin.com/company/tremendous](https://builtin.com/company/tremendous)

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- [Founding Sales Development Representative (DACH)](https://feeny.ai/job/founding-sales-development-representative-dach-tremendous-united-kingdom-0s4vrpp62k29) — United Kingdom
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- [GTM Engineer, Marketing](https://feeny.ai/job/gtm-engineer-marketing-tremendous-united-states-v3ej4q2z6yq3) — United States
- [Senior Demand Generation Manager - International](https://feeny.ai/job/senior-demand-generation-manager-international-tremendous-united-kingdom-5bcye0wtt2vq) — United Kingdom
- [Commercial Account Executive](https://feeny.ai/job/commercial-account-executive-tremendous-united-states-tzxvgxxvt0vt) — United States
- [Senior Product Designer, Foundations](https://feeny.ai/job/senior-product-designer-foundations-tremendous-united-states-8feg446wj221) — United States
- [People Operations Manager](https://feeny.ai/job/people-operations-manager-tremendous-united-states-3zc12vyskbj0) — United States
- [Events Manager, Offsites & Experiences](https://feeny.ai/job/events-manager-offsites-experiences-tremendous-united-states-hj063nd3k2g3) — United States
- [Senior Product Manager - Growth](https://feeny.ai/job/senior-product-manager-growth-tremendous-united-states-7da16ctaxwdp) — United States
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