--- title: 'Operations Analyst at Wahed' canonical: 'https://feeny.ai/job/operations-analyst-wahed-mumbai-2qrbxk981tbq' type: 'job' last_seen: '2026-10-29' --- # Operations Analyst at Wahed - **Company:** Wahed - **Location:** Mumbai, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/wahed.com/b8a2f81e-956b-4daf-943d-322f7045e1b3 ## Job description About Wahed: The global financial system wasn't built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. At Wahed, we're changing that. We are a global fintech company on a mission to build a new financial system—one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible, from pioneering Shariah-compliant equity ETFs, creating true riba-free alternatives to high yield savings accounts, to creating no-leverage real estate investments for truly interest-free income producing assets. If you're driven to solve complex problems and believe finance should empower, not exclude, join us in building a more equitable financial future. Job Description: - Run and monitor daily operational processes across investment and banking products, including payments, card settlements, account opening, and Instant Access withdrawals. - Perform daily reconciliations between internal ledgers, banking partners, and card processors, investigating and resolving reconciliation breaks promptly. - Manage daily bank and cash reconciliations, identifying discrepancies and ensuring timely resolution. - Review flagged transactions and withdrawals, applying appropriate risk and compliance controls with the accuracy and judgment required for regulated financial products. - Handle trade accounting, trade settlements, and investment transaction reconciliations. - Identify operational issues, coordinate timely resolution, and escalate unresolved or critical matters to the relevant stakeholders. - Monitor daily operational queues and ensure transactions and exceptions are processed within defined SLAs. - Prepare accurate weekly and month-end operational reports. - Perform transaction fee and expense calculations and reconciliations, investigating and resolving discrepancies. - Use data analysis tools such as SQL and Metabase to track operational performance, identify trends, and drive process improvements. - Collaborate with Customer Support, Risk, Compliance, Finance, Product, and external banking partners to investigate and resolve complex operational cases end-to-end. - Assist with internal and external audit queries by providing relevant records, reconciliations, and supporting documentation. - Develop, maintain, and update SOPs, process documentation, and operational runbooks for existing and new processes, ensuring all process changes are appropriately reviewed, approved, documented, and communicated to relevant stakeholders. Job Specification: - Minimum 3 years of experience in banking operations, middle-office operations, and/or a related financial services role. - Working knowledge of bank and cash reconciliations, ledger management, payment processing, and card settlement operations. - Knowledge of accounting entries and various accounting treatments. - Strong analytical and problem-solving skills, with excellent attention to detail. - Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. - Ability to adapt to changing priorities while maintaining strong organizational skills. - Excellent written and verbal communication skills. - A collaborative team player with the ability to work effectively across multiple departments and manage stakeholder relationships. ## About Wahed ## Company Overview - **One-liner**: Wahed is a digital Halal investing platform that makes Shariah-compliant, ethical investing accessible and affordable for a global audience. - **Entity Type**: Private (Series A) - **Headquarters**: New York, NY, USA - **Founded**: 2017 - **Founders**: Mohsin Siddiqui (CEO) and co‑founders (not publicly detailed) ## Core Business - **Industry**: Financial Services – Digital Investment / Islamic Finance - **Target Customers**: B2C – individual investors seeking Shariah‑compliant portfolios; also serves B2B through ETF products. - **Mission**: “Create a Riba‑free society” by providing easy, values‑aligned investing tools. ## Products & Services - **Wahed Invest Platform**: A robo‑advisory service that builds and manages diversified, Shariah‑compliant portfolios based on risk tolerance and time horizon. (SaaS/Fintech) - **HLAL ETF** (NASDAQ): The first Halal equity ETF listed on NASDAQ, offering diversified U.S. large‑cap exposure compliant with Islamic principles. (ETF) - **SPUS ETF** (NASDAQ): An ESG‑aware and Shariah‑compliant ETF tracking U.S. companies with strong environmental, social, and governance practices. (ETF) - **KWIN ETF** (launched 2025): A thematic ETF focused on halal‑compliant investments in emerging markets. (ETF) - **Zakat Calculator & Purification Reporting**: Tools to help users calculate Zakat and simplify purification of non‑compliant income. (Feature) ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: **400,000+ customers** globally (as of 2025) | Total funding of ~$34M+ (Seed £6M, Series A $25M, Venture round, Debt $3M) - **Notable Investors/Partners**: Specific investor names are not publicly detailed in available sources; the company is backed by a mix of venture and debt investors. Shariah Committee of senior Islamic finance scholars oversees product compliance. - **Growth Signals**: 13.8% headcount growth YoY (137 employees); expansion into Nigeria, South Africa, and UAE; launch of KWIN ETF; 43,784 LinkedIn followers (+18% YoY). ## Competitive Advantages - **First‑mover** in digital Halal robo‑advisory with a global footprint (US, UK, Malaysia, UAE, Nigeria, India, South Africa). - **Independent Shariah Committee** provides continuous certification and oversight – a key trust differentiator. - **NASDAQ‑listed ETFs** (HLAL, SPUS) offer institutional‑grade access to Shariah‑compliant investing. - **Integrated Zakat & purification tools** reduce friction for observant investors. ## Strategic Focus - **Geographic expansion** into high‑potential Muslim‑majority markets (Nigeria, South Africa, UAE). - **Product innovation** through thematic ETFs (KWIN) and ESG‑aligned offerings. - **Scaling the customer base** beyond 400k by simplifying onboarding and increasing financial literacy content. ## Why Work Here - **Mission‑driven environment** – employees report feeling empowered by the company’s goal of creating a Riba‑free society. - **Global, diverse team** – workforce spans 15 countries, with offices in New York, London, Kuala Lumpur, Sharjah, Abuja, Mumbai, Abu Dhabi, and Johannesburg. - **Hybrid/remote‑friendly** – roles listed as “Hybrid” or “Remote” on the careers page; flexible work arrangements. - **Growth opportunities** – 13.8% headcount growth and expanding product lines offer career advancement. - **Culture quotes**: “Wahed is a wonderful place to work… innovative and inspiring environment, backed by incredible leadership” and “empowered me to accomplish heights in my career at a pace that I wouldn’t have achieved elsewhere.” ## Sources 1. [wahed.com](https://www.wahed.com/) 2. [wahed.com/who-are-we](https://www.wahed.com/who-are-we) 3. [wahed.com/global/career](https://www.wahed.com/global/career) 4. [jobs.lever.co/wahed.com](https://jobs.lever.co/wahed.com/) 5. [linkedin.com/company/wahedinvest](https://uk.linkedin.com/company/wahedinvest) ## Other roles at Wahed - [US Country Head](https://feeny.ai/job/us-country-head-wahed-united-states-rcwfpkmasfqb) — United States - [Growth Lead](https://feeny.ai/job/growth-lead-wahed-kuala-lumpur-ysvrbdk5bpjm) — Kuala Lumpur, Malaysia - [Financial Analyst (FP&A)](https://feeny.ai/job/financial-analyst-fp-a-wahed-mumbai-kexbqqf6tzmc) — Mumbai, India - [Chartered Accountant – Real Estate Accounting](https://feeny.ai/job/chartered-accountant-real-estate-accounting-wahed-mumbai-qhbt81q37nrg) — Mumbai, India - [Senior Associate, Property Asset Management](https://feeny.ai/job/senior-associate-property-asset-management-wahed-kuala-lumpur-4yw81sm3g3wh) — Kuala Lumpur, Malaysia - [AI and Automation Associate (Risk/Compliance)](https://feeny.ai/job/ai-and-automation-associate-risk-compliance-wahed-mumbai-5jpvay2hpgwk) — Mumbai, India - [Marketing Manager](https://feeny.ai/job/marketing-manager-wahed-sharjah-x48behg2jb6c) — Sharjah, United Arab Emirates - [Relationship Manager](https://feeny.ai/job/relationship-manager-wahed-abuja-8s9n74fepk3d) — Abuja, Nigeria - [Team Leader KYC](https://feeny.ai/job/team-leader-kyc-wahed-mumbai-peeq1s0rd40x) — Mumbai, India - [Business Operations Manager](https://feeny.ai/job/business-operations-manager-wahed-sharjah-1zxz5fxgs6az) — Sharjah, United Arab Emirates