---
title: 'Operations and Dispatch Specialist at Fresh Prints'
canonical: 'https://feeny.ai/job/operations-and-dispatch-specialist-fresh-prints-philippines-3xcyf30tc2x4'
type: 'job'
last_seen: '2026-09-07'
---

# Operations and Dispatch Specialist at Fresh Prints

- **Company:** Fresh Prints
- **Location:** Philippines
- **Posted:** 2026-07-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/freshprints/jobs/6119446004

## Job description

## About the Client (Parsel)

[Parsel](https://www.getparsel.com/) is a logistics and operations platform designed to simplify and optimize supply chain processes. By leveraging advanced technology and customer-centric solutions, Parsel streamlines order management, enhances customer service, and ensures efficient delivery operations. Their commitment to operational excellence drives innovation in the logistics sector, providing clients with seamless and reliable services.

## Role Overview

Parsel is looking for a highly organized and proactive Operations and Dispatch Specialist to join the team on a full-time, permanent basis. In this role, you will play a critical part in managing shipping operations, from securing carrier quotes to providing real-time dispatch support. The ideal candidate is detail-oriented, excels at coordination, and is comfortable working in a fast-paced logistics environment.

## Key Responsibilities

- Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
- Schedule and reschedule pick-up services with carriers to meet client timelines.
- Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.
- Create and maintain a process-driven, detail-oriented approach to problem-solving and operations
- Demonstrate agile thinking and the ability to quickly adapt to changing situations, tools, or priorities
- Coordinate with carriers on shipment status, updates, and any changes to schedules.
- Audit shipping invoices and perform basic reconciliations to ensure billing accuracy.
- Track and document shipping activities to maintain operational visibility.
- Identify and resolve shipping-related issues quickly and effectively.
- Support continuous process improvements within shipping and dispatch functions.

## Qualifications

- 1–3 years of experience in shipping, logistics, or transportation coordination.
- Strong organizational skills with the ability to manage multiple requests simultaneously.
- Excellent communication and interpersonal skills to liaise effectively with carriers and clients.
- Familiarity with invoice auditing and basic reconciliation processes.
- Proficiency in using spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
- Ability to work independently and thrive in a fast-paced, high-volume environment.
- Flexibility to align with US West Coast business hours.

-

## Compensation and Benefits

- Competitive salary based on experience.
- Opportunities for professional growth and career advancement.
- Collaborative and dynamic work environment.

## About Fresh Prints

## Company Overview
- **One-liner**: Fresh Prints is a custom apparel company that designs and prints merchandise for collegiate organizations, schools, and businesses, operating through a network of student campus managers.
- **Entity Type**: Private (bootstrapped, acquired by founders for $16,000)
- **Headquarters**: New York, NY, USA (with offices in Manila, Philippines and Hyderabad, India)
- **Founded**: 2009
- **Founders**: Originally co-founded by Jason Israel and Sasha Sherman; later acquired and led by Jacob Goodman, Josh Arbit (CEO), and Jolijt Tamanaha (co-owner)

## Core Business
- **Primary industry**: Custom apparel / collegiate merchandise
- **Target customers**: B2B (Greek organizations, student clubs, university departments, companies) and B2C (through campus managers)
- **Mission or purpose statement**: Not publicly stated, but the company emphasizes "living and working with purpose," meritocracy, and investing in individual development.

## Products & Services
- **Custom Apparel**: T-shirts, sweatshirts, sweatpants, bottles, hats, and other merchandise – designed and printed for student organizations, Greek societies, corporate clients, and events. (Service-oriented, design + printing)
- **In-House Apparel Line**: Launched in 2021, a matching sweat set (sweatshirt and sweatpants) sold directly. (Retail product)
- **Campus Manager Program**: A network of student representatives (380+ active) who sell to their campus communities, supported by training, design tools, and order financing. (Sales channel / internship program)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Revenue reported as $40 million (2022) per Wikipedia; LinkedIn estimates $6.3M (possibly a different calculation). Conflicting reports – both cited.
- **Notable Investors/Partners**: Bootstrapped; no external investors. Licensed vendor for Affinity Licensing (Greek organizations) and Collegiate Licensing Company (universities).
- **Growth Signals**: 
  - 380+ active campus managers, up from 120 in 2016 and 625 in 2022 (Wikipedia).
  - 400+ total team members, 928 employees on LinkedIn (including campus managers?).
  - Expanded into new verticals via "Frontier" division (real estate, luxury travel, jewelry, fintech).
  - Operating in 486+ schools, 16,566,500+ orders placed.

## Competitive Advantages
- **Unique sales model**: A distributed network of college students (Campus Managers) who act as local brand ambassadors – low cost, high-touch, and scalable.
- **Meritocracy**: Promotes a culture where "your voice is as loud as the quality of your input, not your title."
- **Vertical integration**: In-house design, printing, and logistics across multiple countries.
- **Strong brand affinity**: Trusted by major universities (e.g., University of Virginia, University of Florida, University of Pennsylvania).

## Strategic Focus
- **Diversification beyond apparel**: The "Frontier" division is building new businesses in travel, real estate, jewelry, banking, and fintech staffing.
- **Global expansion**: Operations in the US, India, and Philippines – with remote-first roles across these hubs.
- **Talent development**: Heavy investment in internal training and career growth; 99% of campus managers say Fresh Prints helped them get jobs, and 87% say skills developed helped their career grow.

## Why Work Here
- **Culture**: Meritocratic, purpose-driven, with a focus on individual development. The company values "ambitious" people who want to "live and work with purpose."
- **Remote/Hybrid policy**: Multiple roles are remote (India, Philippines, US), though New York HQ is in Manhattan. Offices in Hyderabad and Manila.
- **Perks**: Not detailed, but the company offers scholarships and a strong emphasis on growth and ownership.
- **Engineering culture**: Growing tech team (Full Stack Engineer, ML Engineer, etc.) working on internal tools, signal processing, and e-commerce support.

## Sources
1. [freshprints.com](https://www.freshprints.com/about-us)
2. [greenhouse.io](http://job-boards.greenhouse.io/freshprints)
3. [wikipedia.org](https://en.wikipedia.org/wiki/Fresh_Prints)
4. [linkedin.com](https://www.linkedin.com/company/fresh-prints)
5. [apply.freshprints.com](https://apply.freshprints.com/careers-page/)

## Other roles at Fresh Prints

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- [Campus Recruiter](https://feeny.ai/job/campus-recruiter-fresh-prints-hyderabad-yqevxxhy4j2f) — Hyderabad, India
- [Training Associate](https://feeny.ai/job/training-associate-fresh-prints-hyderabad-qwgvk95mc9t7) — Hyderabad, India
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