---
title: 'Operations and Office Assistant at PredictX'
canonical: 'https://feeny.ai/job/operations-and-office-assistant-predictx-victoria-zvccjfgp6t1b'
type: 'job'
last_seen: '2026-09-08'
---

# Operations and Office Assistant at PredictX

- **Company:** PredictX
- **Location:** Victoria, London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/pibenchmark/b713978a-3dcc-4ac3-96ff-dc9b139e1bef

## Job description

Make a real difference at one of London’s foremost SaaS scale-ups:

Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just  see AI as a fashionable bandwagon to hop on but have lived  and breathed AI & ML in every aspect of our product for the past decade.

As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including 3 FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.

The Role:

We’re seeking a versatile and proactive Operations and Office Assistant to contribute to our ongoing success. This role is perfect for a highly organised individual with a can-do attitude. You’ll be based in our Victoria, London office, supporting various departments including sales, and events.

If you thrive in a fast-paced environment, eager to learn, and have a passion for delivering exceptional results, we want to hear from you. This is an excellent opportunity to gain valuable experience in a thriving industry.

This role requires a versatile individual with a strong administrative background and the ability to thrive in a fast-paced environment.

## Key Responsibilities

- Office management and administration
- Reception Duties:  Manage incoming calls, emails, and visitors.
- Office Maintenance: Oversee office supplies, equipment, and maintenance issues.
- Facilities Management: Coordinate cleaning, repairs, and office layout.
- Health and Safety: Ensure compliance with health and safety regulations.
- Event Management: Organise company and social events.
- Travel and Accommodation: Book travel arrangements for staff.
- Office Support: Provide general administrative support to all department

-

- Financial and Reporting
- Financial Management: Process expenses, purchase orders, and invoices.
- Reporting: Prepare and submit required reports (e.g. CCS, security audit).
- Project Support
- Project Assistance: Contribute to various projects as needed (e.g., DetectX, Hotel Matcher).
- Data Management: Handle data validation and analysis.
- Client and Stakeholder Management
- Client Support: Assist with client meetings and events.
- Stakeholder Liaison: Maintain relationships with building management and suppliers.
- People and Culture
- Onboarding and Off-boarding: Support new and departing employees.
- Team Support: Contribute to a positive and efficient office environment.

## Skills/Experience

- Essential Skills
- Organisational and Time Management:  Ability to self manage, prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
- Communication: Excellent verbal and written communication skills for interacting with colleagues, clients, and external parties.
- Interpersonal Skills:  Strong relationship-building and teamwork abilities to collaborate effectively with different departments.
- Problem-Solving: Ability to think critically and find solutions to challenges.
- Attention to Detail: Meticulous approach to ensure accuracy in tasks and data management.
- Adaptability: Flexibility to handle changing priorities and responsibilities.
- Proficiency in IT: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience
- Office Administration:  Proven experience in a similar role, handling a variety of administrative tasks.
- Event Management: Experience in planning and executing events, including budgeting and coordination.
- Customer Service: Strong customer service orientation to interact with clients and visitors.
- Project Management: Ability to support and contribute to various projects.

At PredictX, every day is a leap towards reshaping the tech and AI landscape. It’s not just a job; it’s a journey to innovate and achieve excellence.

Ready to embark on this thrilling adventure? Join us, and let's redefine technology together!

## About PredictX

## Company Overview
- **One-liner**: An AI-powered data intelligence platform specializing in travel and expense analytics that automates business decision-making.
- **Entity Type**: Privately Held (Private Limited Company registered as PI BENCHMARK LIMITED)
- **Headquarters**: London, United Kingdom
- **Founded**: 2012 (company incorporated as PI BENCHMARK LIMITED on 15 May 2017)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Data Infrastructure and Analytics (SIC code: 82990 - Other business support service activities not elsewhere classified)
- **Target Customers**: B2B / Enterprise (Travel and Expense teams, corporate clients)
- **Mission Statement**: Help T&E teams automate tactical decisions and empower the strategic use of data.

## Products & Services
- **PredictX Platform (Agentic AI Data Intelligence Platform)**: A SaaS platform that ingests data from 200+ travel and expense data sources, uses Agentic AI to autonomously detect and correct data issues, cleanses and consolidates data into a 360° view, and outputs actionable insights through dashboards, automated analytics, alerts, and AI assistants. Covers sourcing, operations/risk & compliance, and sustainability analytics.
- **Pre-built Connectors**: Connects to TMCs (Travel Management Companies), corporate card providers, expense systems, and suppliers.
- **AI Assistants/Chatbots**: Provides real-time traveler assistance for policy queries, itinerary planning, and expense reporting.

## Market Standing
- **Annual Revenue**: USD $24,000,000 (as of most recent data)
- **Total Funding**: Not publicly disclosed
- **Valuation**: Not publicly disclosed
- **Notable Investors/Partners**: Partnerships include Heart of the City (community/CSR initiative). Certified by WeConnect and MSDUK as an Ethnic Minority Women Owned business.
- **Growth Signals**: Active hiring with 5 open positions listed, global workforce across 7 countries (UK, Poland, Spain, US, Hong Kong, South Africa, Switzerland), and a stated mission to disrupt corporate spend management with rapid advancement in large language models.

## Competitive Advantages
- **Agentic AI Moat**: Use of agentic AI that autonomously detects and corrects data issues at ingestion, fusing data from 200+ sources for a unique 360° view.
- **Deep Industry Focus**: Specialized exclusively in travel and expense analytics, providing pre-built integrations and domain-specific intelligence that general analytics platforms lack.
- **Predictive Capabilities**: Uses predictive analytics to uncover hidden cost-saving opportunities, risk detection, and spending optimization before issues materialize.
- **Diversity Credential**: Ethnic Minority Women Owned business with external certification, which may appeal to clients with specific supplier diversity requirements.

## Strategic Focus
- **AI-First Product Evolution**: Doubling down on Agentic AI and large language models to automate tactical decisions and empower strategic spend management.
- **Sustainability Solutions**: Developing tools to help businesses navigate eco-friendly travel management and provide data-driven sustainability insights.
- **Global Expansion**: Presence in UK, Europe, US, and Asia with a distributed workforce, suggesting continued international growth.
- **Enterprise Adoption**: Focus on enabling enterprises to transform corporate spend management and travel programs through AI disruption.

## Why Work Here
- **Culture Highlights**: The company promotes an "Inventor Mentality," encouraging creativity, innovation, and continuous improvement from every team member. Emphasis on teamwork, humility, and a systematic approach to excellence.
- **Diversity & Inclusion**: Proudly an Ethnic Minority Women Owned business accredited by WeConnect and MSDUK. Partnership with Heart of the City for community engagement. Workforce spans 18 nationalities.
- **Remote/Hybrid Policy**: Not explicitly stated, but distributed across 7 countries (including UK, Poland, Spain, US, Hong Kong, South Africa, Switzerland) with offices in London and Atlanta, suggesting substantial remote/hybrid flexibility.
- **Tech Stack**: Modern and robust: Kubernetes, Docker, Python, Kotlin, TypeScript, React, AngularJS, Elasticsearch, Kafka, PostgreSQL, MongoDB, Terraform, Rancher, and more.
- **Employee Ratings (via LinkedIn)**: 3.2/5.0 from 62 reviews (Work-Life: 3.5, Compensation: 2.5, Culture: 3.0, Career: 3.0). Compensation appears to be a relative weakness, while work-life balance scores higher.
- **Active Hiring**: 5 active job postings including UK Business Intelligence Analyst, Client Analyst, Junior/Mid-Level Machine Learning Data Engineer, Finance Assistant, and Enterprise Account Executive.
- **Engineering Culture**: Heavy investment in modern AI/ML infrastructure (Python, Kubernetes, Kafka, machine learning pipelines) with a VP of Innovation Engineering, suggesting a strong focus on technical innovation.

## Sources
1. [LinkedIn Company Profile](https://linkedin.com/company/predictx)
2. [Official Company Website](https://predictx.com/)
3. [About Us Page](https://predictx.com/about-us)
4. [Company Incorporation Details - UK Companies House](https://find-and-update.company-information.service.gov.uk/company/10771757)
5. [Career Page](https://jobs.lever.co/pibenchmark)
6. [Funding Data (Not available), Revenue Data via LinkedIn](https://linkedin.com/company/predictx)

## Other roles at PredictX

- [Junior Mid-Level Machine Learning Data Engineer](https://feeny.ai/job/junior-mid-level-machine-learning-data-engineer-predictx-gdansk-6cykd0gn0bxz) — Gdańsk, Poland
- [Finance Assistant](https://feeny.ai/job/finance-assistant-predictx-victoria-xd19bfwcfxzc) — Victoria, London, United Kingdom
- [UK Business Intelligence Analyst- Travel & Expense](https://feeny.ai/job/uk-business-intelligence-analyst-travel-expense-predictx-victoria-q0d9nkw219b0) — Victoria, London, United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-predictx-united-kingdom-6h82p9z1jdyt) — United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-predictx-atlanta-d9sqkmg6yfg8) — Atlanta, GA
- [Client Analyst](https://feeny.ai/job/client-analyst-predictx-gdansk-8e6r301kxjh2) — Gdańsk, Poland