---
title: 'Operations Assistant for E-Commerce/Product (PH) at Moxie'
canonical: 'https://feeny.ai/job/operations-assistant-for-e-commerce-product-ph-moxie-philippines-c4p95r77gtx5'
type: 'job'
last_seen: '2026-10-17'
---

# Operations Assistant for E-Commerce/Product (PH) at Moxie

- **Company:** Moxie
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/moxie/425e97cf-7bfd-4fc8-8761-7fa9ff7a126e

## Job description

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

## The Role

Our Product Operations Assistant role will be responsible for managing the process that ensures that our nurse entrepreneurs are able to place their orders on our platform with ease.  Our nurse entrepreneurs need to acquire supplies in order to serve their clients and rely on us to manage the operations of ordering and fulfillment behind the scenes.

In this role, your primary responsibility will be to manage our supplies operations and fulfillment process including:

- Register new accounts eligible to use our supplies platform
- Monitor our platform for incoming orders and payments
- When an order is received through our platform, place that order with the appropriate supplier
- Daily reconciliations between our platform orders and the supplier orders
- Occasional customer service via email to ensure lost or incorrectly placed orders are identified and resolved
- Escalate any serious issues to your manager
- Identify and recommend opportunities to improve the process
- Additional ad hoc responsibilities as requested by your manager or the product and engineering team including activities such as manual testing of new product features and data entry.

We’re looking for candidates who:

- Have experience working with US customers in a similar role (e.g., e-commerce store management).
- Experience working with Shopify (and the likes of it).
- Experience with basic data analysis tools like Microsoft Excel.
- Are willing to work US hours (as late as 8am-4pm ET on weekdays).
- Boast strong written and verbal English skills.
- Exhibit high attention to detail and reliability.
- Can execute tasks efficiently and effectively.

Additional requirements:

- Reliable internet connection (>10mbps).
- Quiet working environment.
- Proficiency in English.
- Bonus if:
- You have previously worked in a healthcare/beauty/wellness business.
- You have experience with project management tools like Asana or Trello.
- Experience with QA (Quality Assurance) manual testing

At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

## About Moxie

## Company Overview
- **One-liner**: Moxie is the clinical-grade growth engine for aesthetic medicine, combining purpose-built software, expert coaching, done-for-you marketing, and compliance infrastructure to help medspa entrepreneurs launch, run, and scale their practices.
- **Entity Type**: Private (Series C, raised $50.7M total)
- **Headquarters**: Atlanta, Georgia, USA (remote-first with offices in Los Angeles, New York, and Pittsburgh)
- **Founded**: 2022
- **Founders**: Sam Gerstenzang, Dan, and Emma (last names not publicly available)

## Core Business
- **Primary industry**: Medspa management software and services (healthcare technology / aesthetic medicine)
- **Target customers**: B2B – aesthetic entrepreneurs and independent medspa owners (90%+ are female first-time business owners)
- **Mission**: To empower and embolden aesthetic entrepreneurs with the tools, technology, and coaching they need to launch, run, and grow their own medspas, successfully competing against even the biggest medspa chains.

## Products & Services
- **[Moxie Suite](https://www.joinmoxie.com/)**: All-in-one medspa management platform combining EMR, CRM, scheduling, payments, e‑prescribe, memberships, packages, payroll, and financial reporting. Replaces 5+ disconnected systems.
- **[Moxie Supplies](https://www.joinmoxie.com/)**: Procurement service giving independent medspas pricing power on injectables, devices, and supplies (strategic partner to Allergan, Revance, and Galderma).
- **[Launch Accelerator](https://www.joinmoxie.com/)**: Program to help clinicians go from idea to open in as little as 30 days, including practice setup, compliance, and launch planning.
- **[Scale Society](https://www.joinmoxie.com/)**: Invite‑only peer community for aesthetic practice owners featuring advisory board access, expert‑led education, and peer‑to‑peer strategy conversations.
- **Advisory & Coaching**: Hands‑on support from former medspa operators including margin optimization, compensation design, workflow audits, and expansion planning.
- **AI Assistant (Maia)**: AI‑powered assistant embedded in the platform for operational and clinical support.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total Funding – $50.7M (Seed, Series A, B, C)
  - Series C (March 2026): $25M led by Viewpoint Ventures
  - Series B (September 2024): $10M led by SignalFire and Lachy Groom
  - Series A (August 2023): $15.7M led by SignalFire and Boulton & Watt
- **Notable Investors/Partners**: SignalFire, Boulton & Watt, Lachy Groom, Viewpoint Ventures. Strategic partners: Allergan, Revance, Galderma.
- **Growth Signals**: 700+ medspas launched; 104 employees (+50% YoY); expanded from software into supplies, community, and AI; hired former general counsel of the nation’s largest medspa chain; operates in 12 countries.

## Competitive Advantages
- **Purpose‑built for aesthetic medicine** – not a generic EMR or practice management system.
- **Integrated platform** – replaces 5+ tools (EMR, CRM, marketing, inventory, payroll) with one system, reducing complexity.
- **Expert‑led support** – former medspa operators and executives provide hands‑on coaching, not just software.
- **Pricing power** – Moxie Supplies aggregates buying power for independent medspas, giving them margins comparable to large chains.
- **Clinically‑led growth philosophy** – uses 300+ signals across 5+ business dimensions to uncover growth opportunities and catch compliance risks before they escalate.

## Strategic Focus
- **Scaling the platform** – adding AI capabilities (Maia), expanding the supply chain offering, and deepening integration with injectable manufacturers.
- **Community building** – Scale Society aims to reduce the loneliness of aesthetic entrepreneurship and foster peer learning.
- **Helping clinicians become owners** – Launch Accelerator targets nurses and injectors who want to open their own medspas.
- **Expanding internationally** – already operating in 12 countries with a distributed team.

## Why Work Here
- **Remote‑first culture** – employees work remotely; offices available in Atlanta, Los Angeles, New York, and Pittsburgh.
- **Well‑funded early‑stage** – $50.7M in funding provides stability and growth runway.
- **Mission‑driven** – the company explicitly focuses on empowering female first‑time business owners in the aesthetic space.
- **Competitive compensation** – salary and stock, plus generous health/dental/vision coverage.
- **Growth opportunities** – 50% headcount growth YoY; roles span engineering, product, marketing, operations, and medical.
- **Engineering culture** – led by Head of Engineering Ryan Burbank; product design and data roles are active; stack likely modern SaaS (no specific tech stack disclosed).
- **Core values** – emphasis on clinical excellence, durable growth, and supporting entrepreneurs “in business for yourself, but never by yourself.”

## Sources
1. [joinmoxie.com](https://www.joinmoxie.com/) – Company overview, products, mission, and story
2. [joinmoxie.com/careers](https://www.joinmoxie.com/careers) – Careers page, remote-first policy, benefits
3. [LinkedIn – Moxie](https://www.linkedin.com/company/joinmoxie) – Employee count, funding, leadership, financials
4. [Built In – Moxie](https://builtin.com/company/moxie-joinmoxiecom) – Office locations, remote policy, job listings, culture

## Other roles at Moxie

- [Director of Engineering](https://feeny.ai/job/director-of-engineering-moxie-united-states-7ea595ps4w64) — United States
- [PH - Support Specialist](https://feeny.ai/job/ph-support-specialist-moxie-philippines-drn4we4dfejp) — Philippines
- [Practice Marketing Project Manager (PH)](https://feeny.ai/job/practice-marketing-project-manager-ph-moxie-philippines-3h2vx44ytfbk) — Philippines
- [Events Graphic Designer (PH)](https://feeny.ai/job/events-graphic-designer-ph-moxie-philippines-kyatwnjjrtd0) — Philippines
- [Paid Media Creative Specialist (PH)](https://feeny.ai/job/paid-media-creative-specialist-ph-moxie-philippines-cfqrprfebarj) — Philippines
- [Media Buyer Specialist (PH)](https://feeny.ai/job/media-buyer-specialist-ph-moxie-philippines-m90bh977qx56) — Philippines
- [Medspa Medical Director (California)](https://feeny.ai/job/medspa-medical-director-california-moxie-california-gmfnjhtb7wbd) — California