---
title: 'Operations Assistant (International) at PermitFlow'
canonical: 'https://feeny.ai/job/operations-assistant-international-permitflow-remote-8e83vstecqme'
type: 'job'
last_seen: '2026-10-16'
---

# Operations Assistant (International) at PermitFlow

- **Company:** PermitFlow
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/permitflow/ca1e15b6-0da8-4566-99e7-77bd1cdf0880

## Job description

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We’ve raised over $90M, most recently completing our [Series B,](https://www.permitflow.com/blog/permitflow-series-b) from top-tier investors including Accel, [Kleiner Perkins](https://www.linkedin.com/feed/update/urn:li:activity:7401703305569275904/), Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations.

This is not a basic data-entry or “mouse-moving” position. We need someone who can think, follow through, accurate and organized record keeping, communicate professionally, and take ownership of their work.

## What We’re Looking For

- Highly organized and detail-oriented
- Strong work ethic, integrity, and accountability
- Able to prioritize tasks and manage multiple projects and deadlines
- Professional and receptive to feedback; does not take corrections personally
- Able to work independently without constant supervision
- Strong written and verbal communication skills
- Keeps a clear and complete paper trail of emails, calls, submissions, responses
- Knows when to ask questions and when to escalate an issue to the appropriate person or higher-ranking point of contact
- Good team player who communicates updates and problems promptly
- Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems
- Strong research and problem-solving skills
- Able to review documents carefully and identify missing information, errors, or inconsistencies
- Takes ownership of assigned work and does not wait to be told every next step
- Able to handle repetitive administrative work without becoming careless
- Comfortable working with deadlines, revisions, government processes, and follow-ups
- Building permit, construction, architecture, engineering, or real estate experience is a strong advantage

The Right Person for This Role We are looking for someone who gets things done; should be comfortable taking an assignment, understanding what needs to happen, keeping track of the details, following up with the right people, documenting the process, and reporting back clearly. We value competence, honesty, initiative, accountability, and consistency more than simply being online for a certain number of hours.

Schedule and Compensation

- 40 hours per week, Monday through Friday.
- Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours).
- Contract position — no benefits or PTO.
- Pay: Pay: $3.50–$7.00/hr depending on location and experience.

What the Application Process Looks Like

- Application and video introduction
- Criteria Corp assessment
- Take-home assignment
- Final interview with a recruiter

We move quickly. If your application is complete and meets our requirements, you will hear from us within a few days.

Check out [this page](https://permitflow.notion.site/Permit-Operations-Admin-International-ddfcaf8c789f41f4a5d42d771275ede4) to listen to what some of our international members have to say about working at PermitFlow!

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

## About PermitFlow

## Company Overview
- **One-liner**: PermitFlow is an AI-powered platform that automates construction permitting, acting as the “AI workforce” for pre-construction to help builders submit, track, and obtain permits faster.
- **Entity Type**: Private (Series B, $90.5M total funding to date)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Francis Thumpasery (CEO) and Samuel K. Lam (CTO)

## Core Business
- **Primary industry**: Construction technology (construction permitting software)
- **Target customers**: General contractors, developers, architects, home builders, commercial contractors, and home services contractors (B2B, SMB to Enterprise)
- **Mission/purpose**: “Streamline the entire pre-construction process, starting with fast, effortless, and predictable permitting” – making construction faster and more affordable by removing bureaucratic friction.

## Products & Services
PermitFlow offers a suite of AI agents that handle the full permitting lifecycle:
- **[Intake Agent](https://www.permitflow.com)**: Automatically pulls project data from CRM, files, and contracts to kick off permitting with minimal manual work.
- **[Research Agent](https://www.permitflow.com)**: Searches PermitFlow’s permit database and AHJ (Authority Having Jurisdiction) portals to identify requirements, fees, and timelines with high accuracy.
- **[Submission Agent](https://www.permitflow.com)**: Prepares and submits complete forms, attachments, and supporting documents directly to the AHJ.
- **[Coordination Agent](https://www.permitflow.com)**: Tracks AHJ updates, captures and addresses comments, and follows up with all stakeholders to keep permits moving.
- **[Issuance Agent](https://www.permitflow.com)**: Receives issued permits, tracks inspections, and handles close-out tasks, syncing with the customer’s CRM.

The platform is SaaS-based, with enterprise-level security (SOC 2 & ISO 27001 certified).

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - Annual revenue: ~$9M (estimated per LinkedIn data)
  - Total funding: $90.5M (per company website; LinkedIn reports $36.5M, likely a lower total)
  - Construction value permitted: $20B+
  - 2.5× faster permit approvals; 5× ROI for customers; 90% reduction in administrative workload
- **Notable Investors/Partners**: Accel (led Series B), Kleiner Perkins (led Series A), Initialized Capital (led seed), Y Combinator (Winter 2022 batch). Backed by founders and executives from Uber, Amazon, and other tech companies.
- **Growth Signals**:
  - Headcount: 112 employees (+48.4% YoY)
  - Operating in 7,000+ AHJs across the U.S.
  - 12M+ data points captured on requirements, comments, and approval decisions
  - LinkedIn followers: 26,862 (+79.2% yearly)
  - 40 active job postings (+14.3% yearly)

## Competitive Advantages
- **Largest proprietary permitting dataset**: 12M+ data points across 7,000+ AHJs, enabling AI agents to deliver unmatched accuracy and speed.
- **End-to-end automation**: The only platform that covers the entire permitting lifecycle with AI agents, replacing fragmented manual workflows.
- **Enterprise-grade security**: SOC 2 & ISO 27001 certified, meeting the requirements of large developers and contractors.
- **First-mover in AI for construction permitting**: No other platform offers a similar AI-native approach at scale.

## Strategic Focus
- **Expand AI workforce capabilities**: Continue building and refining AI agents to cover more pre-construction tasks (e.g., inspections, close-out).
- **Scale to more AHJs**: Onboard additional municipalities to increase coverage and data density.
- **Drive adoption among large enterprises**: Target commercial contractors and national home builders to capture higher-value contracts.
- **Product-led growth**: Use the platform’s ROI (5× return, 90% admin reduction) to convert mid-market and enterprise accounts.

## Why Work Here
- **Mission-driven work**: Solving a critical, overlooked problem – housing shortages, aging infrastructure, and rising costs – by making construction faster and more affordable.
- **Fast-paced, ownership culture**: Core values include Urgency, Ownership, Team Player, and Thrive on Change. Employees are encouraged to take full responsibility for outcomes and move quickly.
- **Remote/hybrid flexibility**: Some roles are fully remote (e.g., Administrative Assistant, Mid-Market Account Executive), while others are NYC hybrid (e.g., Permit Operations Lead). The company operates across 5 countries (U.S., Canada, India, Pakistan, UK).
- **Strong engineering culture**: Building “serious tech” with AI agents, a large dataset, and modern stack. The CTO (Samuel Lam) is a Harvard CS & Statistics grad and former Uber engineer.
- **Growth trajectory**: 48% headcount growth YoY, 40+ open roles, and $90.5M in funding signal a rapidly scaling company with ample career advancement opportunities.
- **Compensation & culture**: Rated 4.1/5 on employer review sites, with strong marks for compensation (4.1) and career growth (4.1). Benefits and perks are typical of a well-funded startup.

## Sources
1. [permitflow.com](https://www.permitflow.com) – Company homepage, product descriptions, metrics
2. [permitflow.com/about-us](https://www.permitflow.com/about-us) – About page, funding amount ($90.5M), mission, values, history
3. [linkedin.com](https://www.linkedin.com/company/permitflow) – LinkedIn company page: headcount, revenue estimate, funding, employee breakdown, job postings
4. [ycombinator.com](https://www.ycombinator.com/companies/permitflow) – Y Combinator profile: founders, batch, team size, job listings
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/permitflow) – Careers page with open positions

## Other roles at PermitFlow

- [Principal Software Engineer, AI](https://feeny.ai/job/principal-software-engineer-ai-permitflow-new-york-w3k3r3hy9xbc) — New York, NY
- [Director, Strategic Partnerships](https://feeny.ai/job/director-strategic-partnerships-permitflow-united-states-sqvzn4wvbkma) — United States
- [Applied Machine Learning Engineer](https://feeny.ai/job/applied-machine-learning-engineer-permitflow-new-york-khkcpf4vxztx) — New York, NY
- [Sales Engineer - Commercial](https://feeny.ai/job/sales-engineer-commercial-permitflow-remote-czc2wbx3dvn6)
- [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-permitflow-new-york-zrfha3ppxb8m) — New York, NY
- [Sr. Account Executive – AECO & National Accounts](https://feeny.ai/job/sr-account-executive-aeco-national-accounts-permitflow-united-states-a4t7rvk9yqsf) — United States
- [Account Executive – AECO & National Accounts](https://feeny.ai/job/account-executive-aeco-national-accounts-permitflow-united-states-ahckfcy40nrn) — United States
- [Business Development Representative](https://feeny.ai/job/business-development-representative-permitflow-new-york-n6mb7704t2cx) — New York, NY
- [Permit Operations Lead (Midwest Remote)](https://feeny.ai/job/permit-operations-lead-midwest-remote-permitflow-united-states-wdngeccmkty4) — United States
- [Permit Operations Lead (Bilingual - French/English)](https://feeny.ai/job/permit-operations-lead-bilingual-french-english-permitflow-canada-zebzq3dhm4wm) — Canada