---
title: 'Operations Associate, Courier Supply at Wolt'
canonical: 'https://feeny.ai/job/operations-associate-courier-supply-wolt-athens-pcag9gvg28xc'
type: 'job'
last_seen: '2026-09-06'
---

# Operations Associate, Courier Supply at Wolt

- **Company:** Wolt
- **Location:** Athens, Greece
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/wolt/jobs/8164000

## Job description

## About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy helping people and supporting them to thrive? Are you organized and structured? If the answer is yes - then read further!

As our Operations Associate - Courier Supply, you will be responsible for the supply of our courier partners in our region and making sure that they have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants & retailers to the customers.

Working within the Operations team means no two days are the same. We are looking for someone who is self-motivated, proactive, and driven to succeed, with strong interpersonal and community-building skills. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence.

## What you'll be doing

- Onboard, retain, and grow a network of happy and engaged courier partners
- Monitor and manage daily courier supply to ensure timely delivery operations
- Coordinate closely with fleet companies to understand demand forecasts and adjust courier supply accordingly
- Track, analyze, and report on courier supply KPIs, identifying trends and areas for improvement
- Proactively share ideas and initiatives to improve operational processes and team efficiency
- Create and optimize scalable processes to support operational growth
- Collaborate cross-functionally with other operations teams to ensure smooth day-to-day execution
- Support issue resolution related to courier operations and fleet performance

Our humble expectations

- Strong communication and interpersonal skills — you enjoy working with people and building relationships
- A proactive, hands-on mindset with a strong sense of ownership
- Ability to thrive in a fast-paced and dynamic environment
- Strong attention to detail while maintaining awareness of the bigger picture
- Analytical thinking and comfort working with data
- Experience using Google Sheets or Looker is a strong advantage
- Interest in using AI tools and automation to improve operational efficiency and workflows is considered a plus
- Ability to prioritize tasks and manage multiple responsibilities effectively
- Fluency in both English and Greek is required

Next steps

If this sounds like the right challenge, we’d love to meet you. Apply now, and please submit your application and resume in English! The process includes three interview rounds with a talent acquisition partner and operational team leaders.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at [careersatdoordash.com/recruitment-scam-awareness](http://careersatdoordash.com/recruitment-scam-awareness).

## About Wolt

## Company Overview
- **One-liner**: Wolt is a Helsinki-based technology company that connects people ordering food, groceries, and other goods with courier partners and merchants, enabling rapid delivery in over 1,000 cities across 30+ countries.
- **Entity Type**: Private (acquired by DoorDash in 2022 for approximately €7 billion)
- **Headquarters**: Helsinki, Finland
- **Founded**: 2014
- **Founders**: Miki Kuusi (CEO), Elias Aalto, Juhani Mykkänen, Petri Rahja, Lauri Andler, Mikael Matikainen, and Oskari Pétas

## Core Business
- **Primary Industry**: On-demand delivery (food, groceries, and retail goods) / Logistics Technology
- **Target Customers**: B2C (consumers ordering delivery), B2B (merchants/restaurants using the platform), and B2B (courier partners earning through deliveries)
- **Mission Statement**: "We create technology that brings joy, simplicity and earnings to the neighborhoods of the world."

## Products & Services
- **Wolt App (Consumer Platform)**: A mobile and web application allowing users to order food, groceries, and other goods from local restaurants, stores, and Wolt Market for rapid delivery.
- **Wolt Market**: The company’s own network of dark stores (small fulfillment centers) that stock groceries and everyday essentials, enabling delivery in minutes.
- **Wolt for Merchants**: A B2B SaaS platform and partnership program for restaurants and stores to manage orders, menu, and delivery logistics.
- **Wolt Drive**: A logistics API and service enabling businesses to integrate Wolt's delivery network for their own orders (white-label delivery).
- **Courier Platform**: The technology and operational system that connects and manages the fleet of 180,000+ active courier partners globally.

## Market Standing
- **Valuation/Market Cap**: Acquired by DoorDash in 2022 for ~€7 billion. Current standalone valuation not publicly available.
- **Key Metrics**: 
    - **290,000+** active venues (restaurants and stores) on the platform
    - **50+** million customers
    - **180,000+** active courier partners
    - **15,000+** employees
- **Notable Investors/Partners**: DoorDash (parent company), Prosus, ICONIQ Capital, 83North, Highland Europe, EQT Ventures, Goldman Sachs, and others (pre-acquisition).
- **Growth Signals**: Since joining DoorDash, Wolt has expanded rapidly across Europe, the Middle East, and Asia, launching in new countries and doubling down on grocery (Wolt Market) and retail delivery.

## Competitive Advantages
- **Strong Local Brand & Culture**: Wolt has built a highly regarded, "no-politics" culture with a strong emphasis on ownership, kindness, and excellence, making it a top employer in Finland and across its markets.
- **Technology-First Approach**: The company is deeply engineering-driven, with a focus on building its own logistics, routing, and marketplace technology from the ground up, rather than relying on third parties.
- **Operational Excellence**: Known for a meticulous, data-driven approach to local operations, balancing rapid growth with high-quality execution ("do common things uncommonly well").
- **DoorDash Backing**: As part of the DoorDash group, Wolt has access to massive capital, global expertise, and a shared technology stack, allowing it to compete aggressively with rivals like Uber Eats and Delivery Hero.

## Strategic Focus
- **"Deliver (Almost) Everything"**: Wolt is actively expanding beyond food delivery into grocery, convenience, pharmacy, and other retail categories through Wolt Market and merchant partnerships.
- **Geographic Expansion**: Continuing to launch in new cities and countries, particularly in Central & Eastern Europe, the Middle East, and Asia, leveraging the DoorDash playbook.
- **Deepening Merchant & Courier Relationships**: Investing in tools, earnings, and support for both merchants and courier partners to maintain a high-quality, reliable network.
- **Product Innovation**: Building new features for the consumer app, improving logistics algorithms, and developing autonomous delivery capabilities in partnership with DoorDash.

## Why Work Here
- **Culture**: Wolt is famous for its low-ego, high-performance culture. The company emphasizes "heart" (treating people kindly), "ambition" (thinking big but staying humble), and "attitude" (taking ownership beyond the obvious). It’s described as a safe space to express opinions, with a no-blame environment.
- **Impact & Ownership**: Employees are given significant autonomy and are expected to take ownership of projects from start to finish. The company prides itself on being a place where you can "learn more, build more, and ship more" than elsewhere.
- **Diversity**: The team includes over 100 nationalities, with a strong commitment to diversity, equity, and inclusion.
- **Work Model**: Wolt supports a hybrid work model (mix of office and remote), though specific policies vary by team and location. Engineering teams are known for having a strong in-office culture in Helsinki, but remote roles exist.
- **Perks**: Competitive compensation, stock options (historically), a "twinkle in the eye" atmosphere, and the chance to work on a product used by millions daily.

## Sources
1. [Wolt Careers - Overview](https://careers.wolt.com/en/)
2. [Wolt Careers - Welcome to Wolt](https://careers.wolt.com/en/welcome-to-wolt)
3. [Wolt Careers - Culture](https://careers.wolt.com/en/culture)
4. [Wolt Careers - Teams](https://careers.wolt.com/en/teams)
5. [Wolt Careers - Jobs](https://careers.wolt.com/en/jobs)

## Other roles at Wolt

- [Asc. Operations Manager, Supply Acquisition & Activation](https://feeny.ai/job/asc-operations-manager-supply-acquisition-activation-wolt-bratislava-znehpzhg9ah9) — Bratislava, Slovakia / Warsaw, Poland / Wien, Austria / Zagreb, Croatia
- [Partnership Manager](https://feeny.ai/job/partnership-manager-wolt-vilnius-pprm23wnavrg) — Vilnius, Lithuania
- [Software Engineer](https://feeny.ai/job/software-engineer-wolt-finland-9gk3kjcbpx5e) — Finland
- [FullStack Engineer](https://feeny.ai/job/fullstack-engineer-wolt-tallinn-ywjmytstkhx0) — Tallinn, Estonia
- [Staff Software Engineer, iOS](https://feeny.ai/job/staff-software-engineer-ios-wolt-helsinki-b8fnf0vgm28p) — Helsinki, Finland
- [Grocery Associate - Wolt Market (full-time)](https://feeny.ai/job/grocery-associate-wolt-market-full-time-wolt-baku-jdh1p88tv113) — Baku, Azerbaijan
- [Retail Grocery Assistant](https://feeny.ai/job/retail-grocery-assistant-wolt-limassol-gt15kx7rv5k9) — Limassol, Cyprus
- [Trust and Safety Associate](https://feeny.ai/job/trust-and-safety-associate-wolt-ramat-gan-9b4eq0z26hr8) — Ramat Gan, Israel
- [People Associate (Fixed-Term Contract)](https://feeny.ai/job/people-associate-fixed-term-contract-wolt-budapest-za32352c3p7k) — Budapest, Hungary
- [Store Manager (WM)](https://feeny.ai/job/store-manager-wm-wolt-riga-j7s724qza9wp) — Riga, Latvia