---
title: 'Operations Associate (Deployment) at Hanover Park'
canonical: 'https://feeny.ai/job/operations-associate-deployment-hanover-park-new-york-411kkqvw8tac'
type: 'job'
last_seen: '2026-09-12'
---

# Operations Associate (Deployment) at Hanover Park

- **Company:** Hanover Park
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-04-13
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/hanover-park/50e73bc6-c6fc-466e-9236-fdf29c3f3ce3

## Job description

## About Hanover Park

We're building the AI-native ERP that will define private markets infrastructure. This isn't an AI wrapper slapped onto legacy software - we built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms. As the system of record, we've earned the trust to bundle fund administration with tools that were previously fragmented: investor portals, AI-powered portfolio management, KPI collection, and more. With AI, context is king. And Hanover Park has all the context on our customers. In under a year, we've scaled to over $35 billion in assets under administration, serving investment firms and LPs that include top-5 banks and major endowments. We're backed by Emergence Capital (first investor in Salesforce and Zoom), Susa Ventures (first investor in Robinhood and Flexport), and Lux Capital. Stripe for payments. Ramp for expenses. Hanover Park for investments.

## About the role

Our #1 objective is for Hanover Park customers to be raving fans. From the moment they sign a contract to the launch of their firm, we want that experience to be filled with magical moments. You will own migration and implementation for the most complex investment firms in the world - moving them from legacy, disconnected systems onto Hanover Park's system of record. This isn't back-office work. You'll be on the front line of some of the most consequential client relationships in private markets, with real ownership from day one. At Hanover Park, "services is sales." This role directly drives retention and expansion on our path to becoming a billion-dollar company.

## What you'll work on

- Own client migration and implementation end-to-end — from signed contract through successful launch
- Build and continuously improve core operational processes and playbooks
- Collaborate with fund accountants and world-class engineers to ensure operational precision and exceptional service delivery
- Execute detailed quality control and reconciliation across historical customer financial reporting periods
- Troubleshoot issues, identify patterns, and provide data-driven recommendations for operational improvements
- Surface process improvements proactively and work with engineering to build them into the product

## What we're looking for

Must-haves

- Exceptional organizational and project management skills - you can track many moving pieces simultaneously without dropping the ball
- Strong written and verbal communication - you represent Hanover Park directly with institutional clients, fund CFOs, and COOs
- Bias toward action - you don't wait for permission or a perfect playbook to solve a problem
- 1–7 years in fund accounting, fund administration, or investment operations, ideally supporting private equity, venture capital, private credit, or other alternative investment vehicles
- Deep understanding of fund structures, capital calls and distributions, NAV calculations, and financial reporting across periods

Nice-to-haves

- Prior experience in PE/VC operations or fund administration
- CPA preferred but not required - candidates with strong practical fund accounting experience are equally valued
- Exposure to client onboarding or data migration workflows

## Why join now

You won't be doing meaningless ops work. You'll be solving one of the biggest problems at Hanover Park - delivering a client experience so good it becomes our strongest growth lever. You'll work closely with leadership on client escalations and strategic decisions, with direct exposure to Chris (CEO) and the founding team. The role is broad by design. Some days are strategic; some days are firefighting. Client expectations are high and timelines are tight. If that energizes you, we should talk. You'll personally onboard the funds that determine whether Hanover Park becomes the AI-native system of record for private markets. Our first 100 customers shape the next 1,000.

## Equal opportunity employment

Hanover Park is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. We are committed to building a team that reflects a diversity of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to any protected characteristic. If you require a reasonable accommodation during the application or interview process, please contact us at support@hanoverpark.com.

Hanover Park is headquartered in the Gramercy Area in New York City. This role is on-site 5 days per week.

## About Hanover Park

## Company Overview
- **One-liner**: Hanover Park is an AI-native fund administration platform that modernizes the operational backbone of private markets by replacing legacy systems and manual spreadsheets with AI-powered automation.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, United States
- **Founded**: 2024
- **Founders**: Chris Hladczuk (CEO) and Nick Puljic (CTO)

## Core Business
- **Primary industry**: Fund administration, financial technology (FinTech), AI-native services for private equity and venture capital firms.
- **Target customers**: B2B – private equity firms, venture capital funds, and other investment managers that need institutional-grade fund accounting, portfolio intelligence, and LP reporting.
- **Mission**: To build the financial infrastructure for investments, delivering real-time accuracy and speed through AI-native software.

## Products & Services
- **AI-Native Fund Administration**: Same-day capital calls, AI-reconciled cash, unified general ledgers, and automated bill processing with intercompany journal entries.
- **Portfolio Intelligence**: AI analyzes deal documents and cap tables to provide real-time portfolio metrics and investment updates.
- **LP Experience**: Investors get instant answers via an AI-powered portal, with automated responses and document extraction from email.
- **KPI Reconciliation**: AI reconciles values across forms, board decks, and email updates, reducing manual data collection.
- **AI Agents**: Delegate tasks to AI via email as if it were a teammate, handling actions like contact updates, template responses, and schedule of investment updates.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: $15B+ in assets under administration (as of mid-2026); total funding of $27M (Series A, March 2026).
- **Notable Investors/Partners**: Backed by Emergence Capital (first investor in Salesforce/Zoom), Lux Capital, Susa Ventures (investor in Robinhood/Flexport), and angel investors including CFOs from top private equity firms.
- **Growth Signals**: Grew from $1B to $15B in assets under administration in one year; scaling rapidly with 34–42 employees; actively hiring across engineering, product, operations, and sales.

## Competitive Advantages
- **AI-native architecture**: Built from the ground up with AI at the core, not bolted on, enabling faster processing, fewer errors, and automated workflows that legacy providers cannot match.
- **Vertical focus**: Solely dedicated to fund administration for private markets, an industry managing over $100 trillion in assets that has been underserved by technology.
- **Same-day accuracy**: AI prepares transactions and reconciliations while expert accountants review, delivering turnaround times impossible with manual processes.
- **Network effects**: As more funds use the platform, AI models improve, creating a data moat.

## Strategic Focus
- **Scaling the platform**: Expanding assets under administration and onboarding more PE/VC firms.
- **Deepening AI capabilities**: Continuing to develop AI agents that handle increasingly complex fund operations.
- **Building the team**: Hiring top talent in engineering, product, and fund services to execute on the vision of category-defining vertical AI.

## Why Work Here
- **High-impact role**: Join a Series A company backed by top-tier investors (Emergence, Lux, Susa) with a clear path to transforming a massive industry.
- **Culture**: Described as “maniacal urgency” with a focus on impact, speed, and high standards; team sits at intersection of finance and technology.
- **Work environment**: On-site in New York City (office-based, pet-friendly, free daily meals, commuter benefits).
- **Perks**: Competitive compensation, equity grants, 401(k), health/dental/vision insurance, FSA, relocation assistance, documented internal promotion policy.
- **Engineering culture**: AI-first product development; engineers work directly on AI agents, portfolio intelligence, and core platform infrastructure.

## Sources
1. [hanoverpark.com](https://www.hanoverpark.com/)
2. [hanoverpark.com/careers](https://www.hanoverpark.com/careers)
3. [builtin.com](https://builtin.com/company/hanover-park)
4. [linkedin.com](https://www.linkedin.com/company/hanoverpark)
5. [tracxn.com](https://tracxn.com/d/companies/hanover-park/__fM-L_M05-gn4wa3dAX3Rai7pEAuETY5SuuZwEoIJZjw)

## Other roles at Hanover Park

- [Founding Design Engineer](https://feeny.ai/job/founding-design-engineer-hanover-park-new-york-dt00h96qmp96) — New York, NY
- [Fund Accountant (Associate, Controller, Director)](https://feeny.ai/job/fund-accountant-associate-controller-director-hanover-park-new-york-jvjby0emmmjq) — New York, NY
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-hanover-park-new-york-hkk5370v7tr0) — New York, NY
- [Software Engineer](https://feeny.ai/job/software-engineer-hanover-park-new-york-299b549fsgkw) — New York, NY
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-hanover-park-new-york-xh1v6b5f4mw1) — New York, NY
- [Founding GTM Recruiter](https://feeny.ai/job/founding-gtm-recruiter-hanover-park-new-york-skzjed29sg1c) — New York, NY
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