---
title: 'Operations Associate at Ekho'
canonical: 'https://feeny.ai/job/operations-associate-ekho-new-york-x1gc77qddfsn'
type: 'job'
last_seen: '2026-09-14'
---

# Operations Associate at Ekho

- **Company:** Ekho
- **Location:** New York, NY
- **Compensation:** $60k–$75k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/ekho/73227349-3420-41c8-8a2c-22d9c38800ab

## Job description

Join us as we build the next Carvana - powered by dealerships across the US. Proven scale: Tens of millions in vehicle revenue processed for 20+ leading brands and dealerships. Trusted by all tiers: From publicly traded OEMs with billions in annual GMV to fast-growing newcomers and a broad network of dealers. Backed to win: $17.2M raised from Activant Capital, JP Morgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors. Be part of the team building the infrastructure powering the next era of vehicle commerce.

Position Overview We are seeking a highly motivated Operations Associate to join our operations team in New York City. This role is crucial for ensuring the seamless processing of vehicle documentation, including titling, registration, insurance, and financing. You will also be instrumental in streamlining our internal workflows to enhance our operational efficiency and supporting efforts to obtain additional company licensure.

## Responsibilities

- Manage the complete lifecycle of vehicle documentation, including titling, registration, insurance, and financing.
- Strong research skills with the ability to navigate and interpret compliance requirements and translate them into the Ekho product.
- Work closely with relevant DMV offices and lending partners to ensure a smooth transaction experience for every customer.
- Maintain accurate records and ensure compliance with all regulatory requirements related to vehicle sales.
- Complete, track, and manage applications for new licensure that Ekho is pursuing.

Required Skills & Experience

- 1-3+ years of experience in operating roles involving process automation, compliance research, or administrative support.
- Excellent communication and interpersonal skills, with the ability to handle DMV, licensure and lending inquiries professionally.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to operate autonomously in a fast-moving startup environment.
- Skilled in reviewing and interacting with high volumes of sensitive documentation with accuracy and discretion.
- AI fluency with comfort creating and utilizing AI skills, routines, and workflows to automate manual inputs to work.
- Must be based in or willing to relocate to New York City.

## Preferred Qualifications

- Enthusiasm for automotive, powersports, or related vehicle industries.
- Proven experience in administrative operations and/or compliance, bonus if this was in the vehicle industry and included titling, financing & insurance (F&I), sales, licensure, or similar roles.
- Experience operating autonomously in a fast-moving startup environment.

## Compensation & Benefits

- $60–$75k base + early-stage equity
- Health, dental, & vision
- 401(k)
- Free lunch and dinners
- $700/year work setup stipend
- Annual team offsite

## About Ekho

## Company Overview
- **One-liner**: Ekho is an end-to-end vehicle commerce platform that enables dealerships, OEMs, and dealer groups to sell titled vehicles online with a fully compliant, automated transaction engine handling financing, titling, registration, and compliance in all 50 states.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York City, New York, United States
- **Founded**: 2022
- **Founders**: Rowan Mockler and Christopher Howard

## Core Business
- **Primary industry**: Vehicle commerce technology (automotive, powersports, marine, RV, golf cart, LSV, and OPE)
- **Target customers**: B2B — dealerships, OEMs (manufacturers), and dealer groups
- **Mission or purpose**: To rebuild how the world's largest retail category does business by providing the infrastructure for modern, digital vehicle sales — acting as "Shopify for vehicles" [ycombinator.com](https://www.ycombinator.com/companies/ekho)

## Products & Services
Ekho offers a modular, three-product platform:
- **[Sales Agent](https://www.ekho.com/)**: An AI-powered Business Development Center that responds to every lead 24/7 across chat, SMS, and email — qualifying buyers, answering inventory questions, and booking appointments.
- **[Transaction Engine](https://www.ekho.com/)**: A complete online checkout layer that handles financing, KYC, fraud detection, titling, registration, and compliance in all 50 states — enabling a Tesla-like purchase experience.
- **[Website](https://www.ekho.com/)**: AI-native dealership websites optimized for speed, mobile performance, search visibility (SEO + AI), and higher conversion rates.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: **Total Funding** — $17.925M across multiple rounds [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)
  - Pre-Seed (Aug 2022): $500K led by Y Combinator
  - Seed (Jul 2025): $2.3M
  - Series A (Jul 2025): **$15.0M**
  - (Earliest Seed Mar 2022: $125K)
- **Notable Investors/Partners**: Activant, JPMorgan Payments, Winnebago Industries, Y Combinator [ycombinator.com](https://www.ycombinator.com/companies/ekho)
- **Growth Signals**:
  - Headcount grew **90.9% YoY** (+20 people) to 38 total employees [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)
  - 40% of Ekho buyers are purchasing that vehicle type for the first time; 34% say they wouldn't have bought at all without the online option; 88% of Ekho buyers are younger than the industry average [ekho.com](https://www.ekho.com/)
  - Established presence in India in addition to NYC HQ
  - LinkedIn followers grew 222.4% yearly [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)

## Competitive Advantages
- **Full-stack, 50-state compliance**: Unlike lead-gen tools or partial solutions, Ekho handles financing, titling, registration, and compliance natively — acting as a licensed distribution layer.
- **Modular, no-lock-in platform**: Dealers can start with one product (Sales Agent, Website, or Transaction Engine) and add more over time, with shared data and context across modules.
- **AI-native from the ground up**: The entire platform is built with AI at its core — not bolted on — enabling 24/7 autonomous sales and conversion optimization.
- **Proven net-new buyer acquisition**: Data shows Ekho brings in younger, first-time buyers that dealerships otherwise would not reach.
- **Deep integration ecosystem**: Connects automatically with existing DMS, CRM, inventory feeds, payment processors, and lenders — requiring no custom development [ekho.com](https://www.ekho.com/).

## Strategic Focus
- **Multi-rooftop & multi-channel expansion**: Building for dealer groups and OEMs with unified dashboards across locations, shared inventory visibility, and consistent branding.
- **Embedded F&I**: Already supports extended warranties, GAP insurance, tire/wheel protection, and other aftermarket products directly in the checkout flow.
- **Modular growth**: Encouraging dealers to start with one product and expand — "Most dealers start with one and expand within the first 90 days" [ekho.com](https://www.ekho.com/).
- **International talent acquisition**: Very open to visa sponsorship — co-founder Rowan Mockler is originally from South Africa and is on an O-1 visa [ekho.com](https://www.ekho.com/careers).

## Why Work Here
- **Culture**: "People who own outcomes, move quickly, and care deeply about craft. We're a small team tackling a massive market — you'll have outsized impact from day one." Key values include: Radical candor, merit-based decisions, buyer-first (which is dealer-first), ruthless focus, and "radically AI-native" (no "AI can't do this" attitude) [ekho.com](https://www.ekho.com/careers).
- **Work Policy**: **In-person only** at the NYC headquarters. "We work in-person from our NYC office — we believe the best products are built by teams that work closely together." [ekho.com](https://www.ekho.com/careers)
- **Benefits**: Competitive salary and equity, comprehensive health/dental/vision, unlimited PTO, 401(k), office equipment stipend (new laptop), free lunch and dinners, annual team offsite [ekho.com](https://www.ekho.com/careers).
- **Visa Sponsorship**: "Yes — we're very open to sponsorship... We believe international candidates are often the grittiest, hardest-working people, and we'll go to lengths to make sure you get what you need to stay in the US." [ekho.com](https://www.ekho.com/careers)
- **Interview Process**: Generally 2-3 pre-onsite calls → full day onsite with working sessions and limited pre-work, plus references. "We move fast and respect your time." [ekho.com](https://www.ekho.com/careers)

## Sources
1. [ekho.com](https://www.ekho.com/) — Company product information, platform details, data on buyer demographics
2. [ekho.com/careers](https://www.ekho.com/careers) — Culture, values, benefits, visa policy, work policy
3. [ycombinator.com](https://www.ycombinator.com/companies/ekho) — Founder details, funding history ($17.3M raise, YC batch S2022)
4. [linkedin.com](https://www.linkedin.com/company/ekho-dot-com) — Headcount, headcount growth, funding amounts, industry classification
5. [builtin.com](https://builtin.com/company/ekho) — Employee count, overview

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