--- title: 'Operations Associate - Fresh Grocery, Philadelphia, #1463 at Gopuff' canonical: 'https://feeny.ai/job/operations-associate-fresh-grocery-philadelphia-1463-gopuff-philadelphia-dsgr15y7xj6g' type: 'job' last_seen: '2026-11-08' --- # Operations Associate - Fresh Grocery, Philadelphia, #1463 at Gopuff - **Company:** Gopuff - **Location:** Philadelphia, PA - **Employment:** part-time - **Work type:** onsite - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.lever.co/gopuff/76a5191f-b672-4fe7-8b30-979aa22682fe ## Job description Gopuff is looking for Fresh Grocery Operations Associates (OAs) to keep fresh product moving from the dock to the truck. Reporting directly to a Site Leader, you'll receive and put away inbound fresh grocery, then pick, pack and load outbound orders onto delivery trucks. It's a role that takes drive, perseverance, positivity, and real care for keeping food fresh and safe. Customers turn to Gopuff for their everyday essentials—day and night, rain or shine—and more and more of that is fresh: produce, meat, dairy, deli and frozen. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: Inbound: receiving fresh grocery - Unload and receive pallets of fresh, refrigerated product from vendors - Verify physical counts against the purchase order/invoice and resolve discrepancies - Inspect product on arrival for temperature, quality, damage and code dates; reject or flag product that doesn't meet standards - Move product into cold storage quickly to protect the cold chain, and put away to the correct temperature zone and location - Rotate stock using strict FIFO/FEFO practice to manage waste and spoilage - Pull expired, damaged or out-of-spec product and record it accurately Outbound: picking, packing and loading trucks - Pick fresh grocery orders accurately and on time using handheld scanners - Pack orders by temperature zone (ambient, chilled, frozen) using the right totes, liners, insulation and ice packs or dry ice - Label, stage and build outbound loads by route and departure time - Load totes onto delivery trucks safely, keeping product at temperature until departure - Confirm load accuracy and complete outbound paperwork or system scans before trucks leave - Handle returns and unloaded product, re-shelving or disposing of it per food safety rules Food safety and site standards - Follow all health, safety and sanitation guidelines for fresh and perishable food - Log temperatures for coolers, freezers and trucks as required - Clean and sanitize work areas, totes, carts and cold storage on a set schedule - Keep the dock, cooler, freezer and pick areas clean, organized and safe Physical requirements of the role - Work in cooler and freezer environments for extended periods throughout shifts - Stand, push, pull, squat, bend, reach and walk during shifts - Use pallet jacks, carts, dollies and other equipment to move product safely - Handle, scan and move product in a safe and well-organized manner Qualifications: - High School Diploma or GED equivalent - Experience in grocery, warehouse, distribution or food handling (preferred, not required) - Comfortable working in cold environments, including freezers, for long stretches - The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts), including early-morning receiving and truck departures - General working knowledge of handheld scanners and basic web-based software (e.g. Google G-Suite) - Stand and walk for the duration of an assigned shift - Lift up to 49 pounds - Food handler certification (preferred, or willing to obtain) - Forklift or powered pallet jack experience (a plus) - Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays Pay: - Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area. - Philadelphia, PA: $15.80/hr - The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. ## About Gopuff ## Company Overview - **One-liner**: Gopuff is an on-demand delivery service that delivers everyday essentials—including snacks, drinks, household items, OTC medications, and alcohol—from local micro-fulfillment centers in as fast as 15 minutes. - **Entity Type**: Private (Series H funded; total funding $3.7B) - **Headquarters**: Philadelphia, Pennsylvania, United States - **Founded**: 2013 - **Founders**: Rafael Ilishayev and Yakir Gola (co-CEOs) ## Core Business - **Primary industry**: Instant commerce / on-demand delivery (Software Development & Logistics) - **Target customers**: B2C (consumers needing quick delivery of household essentials), also B2B via advertising platform (Gopuff Ads) - **Mission/purpose statement**: “Get it fast. Get it done. Get it right.” — offering a relevant and affordable assortment delivered in minutes. ## Products & Services - **Gopuff App**: Mobile ordering platform for 5,000+ products; delivery in ~15 minutes from local micro-fulfillment centers. (SaaS + logistics) - **Gopuff Ads**: Advertising platform for brands to reach customers within the app. (Ad tech) - **Retail Storefronts**: Physical retail locations (e.g., BevMo! and Liquor Barn) acquired and operated as part of the network. (Brick-and-mortar retail) ## Market Standing - **Valuation/Market Cap**: Not disclosed in search results; total funding $3.7B (latest round: $250M venture round in November 2025 led by Eldridge Industries and Valor Equity Partners). - **Key Metric**: Annual Revenue ~$1B (from LinkedIn); Total Funding $3.7B. - **Notable Investors/Partners**: SoftBank Vision Fund (led Series E $750M), Eldridge Industries, Valor Equity Partners; also backed by 7 investors in 2025 round. - **Growth Signals**: 1,315 employees (+4.6% YoY); operates 250+ facilities in 650+ U.S. cities; expanding in UK and other countries; active job postings trending +6.2% yearly. ## Competitive Advantages - **Vertically integrated model**: Owns inventory, micro-fulfillment centers, and delivery fleet, enabling faster and more reliable delivery than marketplace aggregators. - **Proprietary technology**: Optimized logistics and inventory management for 15-minute delivery windows. - **National infrastructure**: 250+ facilities across the U.S. and presence in the UK, giving scale advantages. ## Strategic Focus - Continued expansion of micro-fulfillment network and retail footprint (e.g., BevMo! integration). - Building out advertising revenue stream (Gopuff Ads). - International growth, particularly in the UK (General Manager for UK appointed). - Possibly improving operational efficiency and unit economics after rapid growth phase. ## Why Work Here - **Culture**: Mixed employee reviews — overall rating 2.7/5 on Glassdoor (30% would recommend). Positive mentions of flexible hours, good pay for drivers/operations, and supportive teams. Cons include poor management, lack of breaks, and frequent layoffs. - **Remote/hybrid policy**: Not explicitly stated; many roles are on-site (retail, warehouse, delivery) but some corporate roles (engineering, product) may be hybrid. Headquarters in Philadelphia. - **Notable perks**: Flexible scheduling for part-time roles; hourly wages for drivers around $20/hr; software engineer salaries reported at $122K–$172K. - **Engineering culture**: Technical team includes VP of Product and Engineering, Head of ML & AI (recent departure), and a distributed workforce across 24 countries. Technical roles account for ~2% of headcount. ## Sources 1. [LinkedIn Company Page](https://linkedin.com/company/gopuff) 2. [Indeed Reviews](https://www.indeed.com/cmp/Gopuff?campaignid=mobvjcmp&from=mobviewjob&fromjk=80f666803f1b8c33&tk=1jsktq4mmia5v800) 3. [Glassdoor Reviews](https://www.glassdoor.com/Reviews/Gopuff-Reviews-E926131.htm) 4. [Gopuff Careers Page (Lever)](https://jobs.lever.co/gopuff) 5. [Gopuff Official Site / Careers](https://www.gopuff.com/go/careers) ## Other roles at Gopuff - [Senior Marketing Manager](https://feeny.ai/job/senior-marketing-manager-gopuff-concord-db5cts8vx1vs) — Concord, CA - [Category Manager - General Merchandise](https://feeny.ai/job/category-manager-general-merchandise-gopuff-miami-c1pv0jzz7k7a) — Miami, FL - [Site Manager, Norfolk, #59](https://feeny.ai/job/site-manager-norfolk-59-gopuff-norfolk-wwn0a24bc9dj) — Norfolk, VA - [Box Truck Driver (Non-CDL)](https://feeny.ai/job/box-truck-driver-non-cdl-gopuff-cherry-hill-z40fpvqsnm23) — Cherry Hill, NJ - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-manchester-central-b87csn09r15j) — Manchester Central, United Kingdom - [Retail Store Manager III, Santa Rosa, #402](https://feeny.ai/job/retail-store-manager-iii-santa-rosa-402-gopuff-santa-rosa-2cmn340af4ex) — Santa Rosa, CA - [Process Lead - Fresh Grocery, Philadelphia, #1463](https://feeny.ai/job/process-lead-fresh-grocery-philadelphia-1463-gopuff-philadelphia-6dh5af0rhad7) — Philadelphia, PA - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-birmingham-1183-gcdwht62bz78) — Birmingham 1183, United Kingdom - [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-birmingham-1353-0xzthtvkd483) — Birmingham 1353, United Kingdom - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-salford-b5ddgkmqcga6) — Salford, United Kingdom