---
title: 'Operations Associate at HumanSignal'
canonical: 'https://feeny.ai/job/operations-associate-humansignal-san-francisco-5bvrpsceqqzc'
type: 'job'
last_seen: '2026-09-08'
---

# Operations Associate at HumanSignal

- **Company:** HumanSignal
- **Location:** San Francisco, CA
- **Posted:** 2026-05-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/humansignal/jobs/6007741004

## Job description

## About HumanSignal

Real-world data is the competitive edge in AI.

HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.

We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.

If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.

Level: Individual Contributor Compensation: $70,000 – $90,000 Location: San Francisco, CA

## About the Role

HumanSignal specializes in operationally complex, multimodal data collection and annotation — delivering the datasets that frontier AI research requires and remote workforce marketplaces can't. We own projects end-to-end, from scoping and protocol design through final delivery, running on-site and distributed expert workforces across 50+ knowledge domains, 30+ languages, and 75+ countries. Our work spans RLHF, evals, red-teaming, and custom multimodal data creation, all powered by Label Studio Enterprise and built on a foundation of rigorous quality workflows, ethical sourcing, and full data security. This role sits at the operational core of that delivery engine — responsible for ensuring our clients get the highest-quality data on time, every time.

This role is not for everyone. HumanSignal Services operates at the intersection of frontier AI research and large-scale human data delivery — and the work is fast, demanding, and unforgiving of dropped balls. You'll own complex, high-stakes data programs end-to-end, managing expert workforces, navigating shifting customer requirements, and holding quality and delivery timelines simultaneously. There is no playbook handed to you. You will build it, break it, and rebuild it better. If you thrive under pressure, take personal pride in operational excellence, and don't quit when a project gets hard — this is the role for you

## What You'll Do

The day-to-day is intense by design. You'll juggle multiple programs at once, each with its own contributors, quality standards, and customer expectations. You'll make hard calls with incomplete information, hold contributors and vendors accountable, and find creative solutions to problems that don't have obvious answers. The expectation is simple: own the outcome, no excuses. High performers here grow faster than anywhere else in the industry. The bar is high — and that's the point.

## What You'll Do

- Build and drive critical operational processes to meet day-to-day customer delivery commitments
- Manage daily operations across multiple Fellow or contributor programs, including onboarding, workflow coordination, and ongoing program health
- Maintain operational trackers and documentation to ensure consistent execution and follow-through across the team
- Monitor contributor engagement and flag retention or performance risks before they become delivery issues
- Create an effective feedback loop between frontline operations, product, strategy, and customers
- Identify recurring bottlenecks and recommend process improvements; run pilots and experiments to test solutions
- Collaborate with SPLs, TPMs, Customer Operations, and Product teams to improve processes for new and existing customers

Required Qualifications

- 2+ years of experience in an operational role or top-tier consulting firm
- Undergraduate degree in an analytics-heavy field (Engineering, Economics, or related)
- Action-oriented; balances creative problem-solving with scrappy execution
- Strong analytical and process-improvement capability
- Proficiency in SQL or demonstrated analytical tooling skills

## Preferred Qualifications

- Experience in marketplace, logistics, or workforce platform operations
- Familiarity with tools like Zendesk, Notion, or Airtable
- Exposure to AI/ML workflows, data annotation, or contributor management
- Entrepreneurial mindset; comfortable in fast-moving, ambiguous environments

## About HumanSignal

## Company Overview
- **One-liner**: HumanSignal provides an open-source and enterprise data labeling platform that enables AI teams to build high-quality datasets, evaluate models, and scale human judgment for machine learning.
- **Entity Type**: Private (startup; $30M total funding raised from venture investors)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Not publicly named on the website, but described as a team of Data Scientists and ML Engineers who met on a Himalayan expedition.

## Core Business
- Primary industry: Data labeling, AI training data, machine learning operations (MLOps), data-centric AI infrastructure.
- Target customers: B2B – data science teams at enterprises, AI startups, and organizations building custom ML/AI models (e.g., Bombora, Zendesk, Outreach, Trivago, Wyze).
- Mission: “To advance data-centric AI” and “help data scientists use data to teach ML/AI models how to make the best predictions.”

## Products & Services
- **[Label Studio (Open Source)](https://humansignal.com/)**: The most popular open-source data labeling platform, used by over 1,000,000 AI practitioners. Supports annotation of text, images, audio, video, 3D sensor data, and more. Available as a community edition.
- **[Label Studio Enterprise](https://humansignal.com/)**: A commercial SaaS/on-prem version with enhanced security, automation, quality review workflows, performance reporting, and integrations. Designed for production ML/AI teams.
- **[Data Services (Human-in-the-Loop)](https://humansignal.com/)**: Managed labeling, evaluation, red teaming, fine-tuning, and custom benchmark creation. HumanSignal’s expert annotators and project managers partner with teams to deliver high-quality datasets.
- **AI-assisted annotation & evaluation**: Tools for auto-labeling, LLM evaluation, RAG optimization, prompt engineering, and continuous model validation.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metric**: Total funding of **$30 million** (raised from proven investors as of 2025).
- **Notable Investors**: Redpoint Ventures, Unusual Ventures, Bow Capital, Swift Ventures.
- **Growth Signals**:
  - Headcount grew **83.7% YoY** to ~72 employees; operates in 18 countries.
  - Label Studio community: **250,000+ users** and **20,000+ GitHub stars**.
  - Over **100 million pieces of data** annotated by the community.
  - Acquired **Erud AI** in November 2025 to launch multimodal data services.
  - Label Studio Enterprise now available in AWS Marketplace (December 2025).
  - Customers include Bombora, Geberit, Outreach, Trivago, Zendesk, Wyze.

## Competitive Advantages
- **Open-source dominance**: Label Studio is the most widely adopted open-source data labeling tool, giving HumanSignal a massive community, low barrier to entry, and built-in trust.
- **Data-centric AI philosophy**: Differentiates by emphasizing domain experts and internal teams owning the labeling process, reducing bias, and integrating human judgment at scale.
- **Flexible deployment**: Cloud or on-premises, with deep integration capabilities via APIs and agent skills.
- **End-to-end services**: From labeling to evaluation, red teaming, and fine-tuning – a single vendor for the full human-in-the-loop pipeline.

## Strategic Focus
- Continue expanding the Label Studio open-source ecosystem and enterprise adoption.
- Grow multimodal data services (text, image, video, 3D, audio) – acquisition of Erud AI signals this priority.
- Build internal data factories for customers who prefer to run their own labeling operations.
- Strengthen integrations with major ML/AI platforms and cloud marketplaces (e.g., AWS).
- Secure enterprise customers in regulated industries (on-prem capability).

## Why Work Here
- **Remote-first culture**: Distributed team across North America, Europe, and South America; annual team offsites (virtual and in-person).
- **Inclusive environment**: Emphasis on authenticity, diversity, and psychological safety.
- **Competitive compensation**: Salary + equity ownership in a venture-backed startup.
- **Time off**: Generous vacation package, recognition of local holidays.
- **Growth opportunities**: Fast-growing company (83% headcount increase) with roles in Engineering, Data Services, and Operations.
- **Impact**: Work on one of the most critical infrastructure layers for AI/ML, with a strong open-source community.
- **Current openings (as of mid-2026)**: Senior Backend, Frontend, Full Stack Engineers (remote); Delivery Leads, AI Trainers, Operations roles.

## Sources
1. [humansignal.com](https://humansignal.com/)
2. [humansignal.com/about](https://humansignal.com/about/)
3. [humansignal.com/careers](https://humansignal.com/careers/)
4. [linkedin.com/company/humansignal](https://www.linkedin.com/company/humansignal)
5. [job-boards.greenhouse.io/humansignal](http://job-boards.greenhouse.io/humansignal)

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