---
title: 'Operations Associate (Part-Time) at Jackpot'
canonical: 'https://feeny.ai/job/operations-associate-part-time-jackpot-columbus-qpm0k6yf4x8n'
type: 'job'
last_seen: '2026-10-20'
---

# Operations Associate (Part-Time) at Jackpot

- **Company:** Jackpot
- **Location:** Columbus, OH
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-20
- **Apply:** https://www.jackpot.com/careers?gh_jid=4717913006

## Job description

## ABOUT JACKPOT

At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment.

Internally, we’ve fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.

## THE ROLE

At Jackpot, our Operations team is vital to our success. We’re seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH. If you’re eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you!

Schedule: Availability Monday-Friday, 7:30am-5pm and open availability on the weekends.

## WHAT YOU'LL DO

- Accurately and efficiently process customer orders to ensure a smooth and organized experience.
- Follow opening and closing procedures for assigned work area.
- Maintain all location equipment, ensuring it remains in good working condition.
- Troubleshoot basic technical issues.
- Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
- Adhere to established operating procedures to maintain quality and consistency.
- If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
- Assist with special projects as required.

## WHAT WE’RE LOOKING FOR

- A minimum of a High School degree or equivalent.
- Must be 18 years or older.
- The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
- A passion for learning new processes and technologies.
- Experience in fast-paced environments.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.

WHAT’S IN IT FOR YOU?

- Hourly Pay Rate: $18
- 401(k)
- Sick Time
- Dedication to Lifelong Learning through our Monthly Speaker Series
- A values-driven team culture built through intentional hiring, fostering collaboration and alignment.

Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law.

#LI-Onsite

## About Jackpot

## Company Overview
- **One-liner**: Jackpot is a licensed lottery courier service that allows users to order official state and national lottery tickets (Powerball, Mega Millions, scratch-offs) online via its mobile app and website.
- **Entity Type**: Private (Series A + Line of Credit)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Akshay Khanna (CEO & Co-Founder), Roi More, Yariv Ron, Christopher Brown

## Core Business
- **Primary industry**: Online lottery / gaming (lottery courier service)
- **Target customers**: B2C – consumers looking for a convenient, secure way to play lottery from home or on the go
- **Mission**: “Create the most trusted online lottery and gaming destination” and “fundamentally change the hundred-billion-dollar lottery industry” by making it more accessible and responsible.

## Products & Services
- **Jackpot.com Platform (Mobile App & Web)**: A digital lottery courier service that purchases physical lottery tickets on behalf of users, stores them securely, and notifies winners. Supports multiple payment methods and provides scanned copies of purchased tickets. [jackpot.com](http://jackpot.com/)
- **Jackpot Rewards**: A loyalty program offering rewards for regular play. [jackpot.com/about-us](https://www.jackpot.com/about-us)
- **Casino Games, Scratchcards & Instant Win Games**: Enriched gaming experience beyond traditional lottery offerings (mentioned in LinkedIn profile). [linkedin.com](https://mt.linkedin.com/company/jackpot)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric – Total Funding**: $52M (including a $42M Series A in June 2022 and a $10M line of credit raised ~4 months ago). [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
- **Notable Investors**: Discerning Capital, PvX Partners, PROOF, Bettor Capital, Detroit Venture Partners, and 26+ other sports, media, and entertainment investors. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
- **Growth Signals**:
    - Headcount of 210 employees, with +18.5% yearly growth and +2.9% monthly growth. [linkedin.com](https://mt.linkedin.com/company/jackpot)
    - Licensed in New York, New Jersey, and Arkansas (Lottery Courier Certificate). [jackpot.com/about-us](https://www.jackpot.com/about-us)
    - Received the 2024 Comparably Award for Best Leadership Team. [jackpot.com/about-us](https://www.jackpot.com/about-us)
    - iCap certification from the National Council on Problem Gambling for responsible gaming safeguards. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)

## Competitive Advantages
- **Trust & Security**: Licensed lottery courier with physical ticket storage and secure handling; default spending limits and built-in responsible gaming features.
- **User Experience**: Intuitive mobile app and web platform with scanned ticket uploads, instant win notifications, and multiple payment methods.
- **Regulatory Compliance**: Holds official state lottery courier licenses and iCap certification, differentiating from unregulated competitors.
- **Experienced Team**: Leadership and engineering alumni from StubHub, Google, Intuit, DoorDash, Lyft, Twitch.

## Strategic Focus
- Expand lottery courier service to additional U.S. states.
- Continue innovating in responsible gaming (default limits, iCap certification).
- Enhance the platform with loyalty rewards (Jackpot Rewards) and additional instant-win/casino-style games.
- Drive incremental revenue for state lotteries to fund education and essential programs.

## Why Work Here
- **Culture**: Values-driven environment emphasizing decisiveness, grit, and lifelong learning. High-performance focus with a “founder mentality.”
- **Remote/Hybrid Policy**: Many remote roles available; headquarters in San Francisco but open to distributed talent. [jackpot.com/careers](https://www.jackpot.com/careers)
- **Benefits** (full-time employees):
    - Competitive pay + annual incentive plan or spot bonuses.
    - 100% coverage for employee-only medical plans + monthly HSA contributions.
    - 401(k) retirement plan.
    - Unlimited PTO for exempt employees; paid sick time.
    - Strong company culture with intentional hiring and collaboration.
- **Engineering & Team**: Alumni from top tech companies; 2024 Comparably Award for Best Leadership Team. Employer rating 4.5/5 (43 reviews) with high marks for culture (4.5) and career (4.5). [linkedin.com](https://mt.linkedin.com/company/jackpot)

## Sources
1. [jackpot.com/careers](https://www.jackpot.com/careers)
2. [jackpot.com/about-us](https://www.jackpot.com/about-us)
3. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
4. [linkedin.com](https://mt.linkedin.com/company/jackpot)
5. [jackpot.com](http://jackpot.com/)

## Other roles at Jackpot

- [General Counsel](https://feeny.ai/job/general-counsel-jackpot-new-york-spzzzn351v5r) — New York, NY
- [Lead Operations Associate (Part-Time)](https://feeny.ai/job/lead-operations-associate-part-time-jackpot-aurora-ad3pvgv62a9y) — Aurora, CO
- [Operations Supervisor (Part-Time)](https://feeny.ai/job/operations-supervisor-part-time-jackpot-columbus-7094n8qqzerp) — Columbus, OH