---
title: 'Operations Associate at Taxo'
canonical: 'https://feeny.ai/job/operations-associate-taxo-new-york-13qehe8cyqe8'
type: 'job'
last_seen: '2026-10-14'
---

# Operations Associate at Taxo

- **Company:** Taxo
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/taxo/9af870f4-d96d-4b1d-8ecc-8299042dafc0

## Job description

Operations Associate Location: New York City | In-office

The Mission “Leading healthcare into the agentic era.” Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems. Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.

The Opportunity: Support Leadership and Company Operations As our Operations Associate, you’ll work closely with leadership to keep day-to-day company operations running smoothly. You’ll handle coordination and administrative support, and own defined projects with clear outcomes and deadlines, from research and preparation through completion. We’re looking for someone who notices what needs doing, brings order to the details, and follows through.

## What You’ll Do

- Keep Priorities Moving: Work with leadership to organize priorities, track commitments, and move defined projects forward with clear owners, deadlines, and deliverables.
- Coordinate the Details: Provide daily coordination and administrative support: schedule meetings, prepare agendas and materials, capture decisions, and follow up on next steps.
- Research and Prepare: Research questions, compare options, and turn findings into clear summaries that support decisions.
- Support Company Operations: Help with recruiting coordination, employee onboarding, vendor administration, and other internal company operations as priorities evolve.
- Keep Information Clear: Prepare and maintain documents, presentations, spreadsheets, and project trackers.
- Close the Loop: Coordinate with colleagues and external contacts, flag blockers early, and improve recurring processes.

## Who You Are

- The Organizer: Strong organization and follow-through, with the ability to manage several priorities at once.
- The Communicator: Clear written and verbal communication and confidence coordinating with different teams.
- The Trusted Partner: Good judgment, discretion, and care when handling confidential company information.
- The Problem Solver: Resourcefulness and the ability to take an open-ended task, clarify what matters, and carry it through.
- The Practical Operator: Comfort working with documents, spreadsheets, calendars, and collaboration tools.
- The Adaptable Teammate: A practical, adaptable approach and willingness to help with both detailed administrative work and broader projects.
- Bonus: Experience in operations, project coordination, business support, or an assistant role; startup experience; thoughtful use of automation and AI tools.

## Why Taxo

Healthcare teams should be able to spend more time on patients and less time on administration. Help us build the products and company that make that possible.

- 🤝 Work Close to Leadership: Work closely with leadership and contribute across the company.
- 🛠️ Broad, Practical Ownership: Take responsibility for real work, from detailed coordination to cross-functional projects.
- 🏥 A Mission with Purpose: Help the team building tools to reduce healthcare’s administrative burden.

## Compensation

Base salary: $75,000–$95,000 USD annually Equity: 0.02%–0.05% Benefits: Health coverage

## How We Work

Taxo is a small, fast, high-conviction team. We care deeply about the problem, move with urgency, and take ownership of the work. We collaborate closely, make practical decisions, and keep improving through what we learn from customers. If you’re resourceful, organized, and enjoy helping a team get things done, we’d love to hear from you.

## About Taxo

## Company Overview
- **One-liner**: Taxo builds agentic AI for specialty clinics, automating the full spectrum of administrative operations such as patient intake, scheduling, insurance verification, and revenue cycle management.
- **Entity Type**: Private (no public funding rounds or investors disclosed; appears bootstrapped or early-stage)
- **Headquarters**: New York City, United States
- **Founded**: 2024
- **Founders**: Not publicly listed

## Core Business
- Primary industry: Healthcare IT / AI-powered administrative automation
- Target customers: B2B – specialty clinics, private medical practices, and healthcare organizations
- Mission or purpose: “Every patient deserves exceptional care — no matter who they are, where they are, or when they need it.” The company aims to eliminate administrative bottlenecks that delay patient care.

## Products & Services
- **Taxo Platform**: An omnichannel, AI-driven system that manages the entire patient journey — from referrals and scheduling to eligibility checks, claims processing, and reminders. It integrates with existing EHR systems and supports over 100 languages. The platform is HIPAA compliant and SOC 2 Type II certified. Type: SaaS / AI Agent platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company, no reported funding rounds)
- **Key Metric**: Not publicly available (revenue not disclosed; 8 employees as of recent estimate, but actively hiring senior roles)
- **Notable Investors/Partners**: Not publicly available (no investors or strategic partners named)
- **Growth Signals**: Active hiring for senior engineering and leadership roles (Staff Software Engineer, Head of Growth & Partnerships) via [taxo.ai/careers](https://taxo.ai/careers); built their own AI platform with HIPAA/SOC 2 compliance; focus on “capacity unlocked” metrics (e.g., “see 0% more patients without adding front-desk seats”).

## Competitive Advantages
- **Deep vertical focus** on specialty clinics, a complex and underserved segment of healthcare administration.
- **Agentic AI** that handles the entire patient journey autonomously, not just isolated tasks.
- **Security-first approach**: HIPAA compliant and SOC 2 Type II certified, meeting the highest data protection standards.
- **Multilingual capability** (100+ languages) helps clinics serve diverse patient populations without additional staff.
- **Omnichannel** (phone, text, web) ensures no patient is left waiting.

## Strategic Focus
- Continue building and scaling the AI platform to cover more administrative workflows.
- Expand into new specialties and geographies, starting with the US market.
- Hire top-tier engineering and growth talent to accelerate product development and market adoption.

## Why Work Here
- **Mission-driven work**: Direct impact on reducing patient wait times and improving access to care.
- **Ownership and autonomy**: Described as “no layers of bureaucracy” – employees own meaningful work from day one.
- **Hybrid workspace**: Employees engage in a combination of remote and on-site work; NYC-based office.
- **Notable perks**: Not detailed, but emphasis on working alongside “people who are among the best at what they do” and solving nuanced, hard problems.
- **Recently posted roles**: Staff Software Engineer (Voice AI), Staff Software Engineer (Healthcare Intelligence), Full Stack AI Engineer, Head of Growth & Partnerships.

## Sources
1. [taxo.ai – official website](https://taxo.ai/)
2. [taxo.ai – About page](https://taxo.ai/about/)
3. [taxo.ai – Careers page](https://taxo.ai/careers)
4. [Built In – Taxo company profile](https://builtin.com/company/taxo)

Note: The domain `taxo.com` resolves to a separate tax-information website, while the healthcare AI company operates at `taxo.ai`. The careers link provided (`jobs.ashbyhq.com/taxo`) corresponds to this AI company.

## Other roles at Taxo

- [Senior Software Engineer (Full Stack)](https://feeny.ai/job/senior-software-engineer-full-stack-taxo-new-york-f1ss6atr90ez) — New York, NY
- [Senior Software Engineer (Voice AI)](https://feeny.ai/job/senior-software-engineer-voice-ai-taxo-new-york-egbnc49j5bbd) — New York, NY
- [Software Engineer (AI Quality & Reliability)](https://feeny.ai/job/software-engineer-ai-quality-reliability-taxo-new-york-zqedh2va632r) — New York, NY
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