---
title: 'Operations Coordinator at Convelio'
canonical: 'https://feeny.ai/job/operations-coordinator-convelio-west-drayton-bt053356ke8v'
type: 'job'
last_seen: '2026-09-09'
---

# Operations Coordinator at Convelio

- **Company:** Convelio
- **Location:** West Drayton, United Kingdom
- **Work type:** onsite
- **Posted:** 2026-05-22
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/convelio/75a36ba1-4f0b-4973-a8fc-4ea7866983c0

## Job description

🎨 Who Are We?

Convelio is a licensed freight forwarding company evolving at the intersection of Tech, Logistics and the Art World. We specialise in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise, alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.

Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.

We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.

🎩 Your Role: We are looking for a high-energy, results-driven, team-oriented Operations Coordinator to join our rapidly-growing Operations team to help us extend our success and keep our clients happy! You will be the key point of contact for both our customers and our freight and delivery partners. You’ll be managing the shipment end to end — from customer interaction, quoting, booking the shipment until final delivery, overseeing the whole project from start to finish for the clients in your portfolio.

✏️ What you’ll do: Manage incoming customer shipment requests, including quotes & use of our pricing algorithm Book and then monitor shipments whether by courier, roadfreight or airfreight, and proactively update our customers about the shipments Coordinate with third party suppliers such as airlines and white glove agents and fix thousands of different issues every day to ensure that KPIs are consistently met Complete export customs entries for your shipments (you will receive training if you have not done this before) and make sure that every artwork is accompanied by the correct documentation Develop and maintain strong customer relationships, ensuring responsiveness and high service levels Collaborate with other Operations team members to troubleshoot and resolve customer issues Suggest improvements in operational processes within the Operations team to drive operational excellence Work closely with the tech team to contribute to the enhancement of current and future platforms and products 🧑‍🎨 Your profile: You have at least 2+ years experience in Freight Forwarding and a desire to develop your customer service skills. You are positive, curious, self-motivated and hands-on. You are an excellent learner and have the desire to adapt to new concepts and technologies. You are comfortable working with numbers (you’ll need to handle quotes for our customers!). You are detail-oriented, you have strong organizational skills and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information). You enjoy working in a challenging, fast-paced, target-driven and team-oriented environment. You are fluent in English, you have excellent written and verbal communication skills.

🌍 What we offer: Flexibility and embracing technology: We work in a dynamic and evolving environment, where new processes are constantly developed. Convelio remains an agile start-up despite our growth, and quickly adapts to the market and clients’ needs An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry A dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued

--------------------- Learn more... ---------------------

## Equal Employment Opportunity employer

Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.

## About Convelio

## Company Overview
- **One-liner**: Convelio is a tech-driven fine art logistics company that provides end-to-end shipping, storage, and related services for artworks, antiques, and valuable goods through an online platform.
- **Entity Type**: Private (Series C funding round in April 2026)
- **Headquarters**: Paris, France
- **Founded**: 2017
- **Founders**: Edouard Gouin (CEO & co-founder) and Clément Ouizille (co-founder) [linkedin.com]

## Core Business
- **Primary industries**: Transportation, Logistics, Supply Chain and Storage; Fine Art Services
- **Target customers**: B2B – art galleries, antique dealers, auction houses, online marketplaces, interior designers, and museums [convelio.com/en/home/]
- **Mission/purpose**: "Simplify logistics to move what’s beautiful" and "make the transport and storage of fine art, design, and antiques more efficient, secure, and transparent" [convelio.com/en/company/]

## Products & Services
- **Online Shipping Platform**: Instantly book end-to-end services including van pickup/drop-off across Europe, airfreight/seafreight to 80+ overseas destinations, customs clearance, and white-glove delivery [convelio.com/en/company/]
- **Secure Storage**: Climate-controlled storage facilities in Paris and London with secure handling zones and private viewing rooms [convelio.com/en/company/]
- **Packing & Crating**: Wood export packing and custom crating services from 19 crating centers [convelio.com/en/home/]
- **Inventory Management Software**: SaaS tool for managing logistics, storage, and inventory from a single platform [convelio.com/en/company/]
- **Insurance & Customs**: In-house expertise for insurance procedures and customs clearance [convelio.com/en/home/]

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue: $3M (latest); Total Funding: $47.1M (across 6 rounds) [linkedin.com]
- **Notable Investors/Partners**: Global Founders Capital (Seed lead), Acton Capital (Series A lead), Alma Mundi Ventures and Forestay Capital (Series B co-leads) [linkedin.com]. Trusted by 2,500+ clients including leading names in the art world [convelio.com/en/home/]
- **Growth Signals**: 111 employees across 3 countries (France, UK, US); 14 active job postings (up 100% year-over-year); offices in Paris, London, and New York; serves 100+ destinations [linkedin.com][convelio.com/en/company/]

## Competitive Advantages
- **Tech-first approach**: A digital platform that modernizes a traditionally offline industry, offering instant quotes, booking, and real-time tracking.
- **End-to-end ecosystem**: Combines high-touch service with operational precision – from packing and customs to storage and last-mile delivery.
- **Specialized expertise**: In-house team of logistics experts and fine art professionals; partnerships with major art market players (Sotheby’s, Christie’s, Artsy) [linkedin.com].
- **Climate commitment**: Aligned with UN Race to Zero, SME Climate Hub, and Gallery Climate Coalition; published emissions report for 2021-2022 [convelio.com/en/company/].

## Strategic Focus
- **Growth**: Expanding global footprint (recent Series C in 2026) and scaling the platform to serve more art market segments.
- **Sustainability**: Continuing the Climate Care program to reduce environmental impact and support net-zero targets.
- **Technology**: Enhancing SaaS tools for registrars and art operations professionals to streamline logistics workflows [convelio.com/en/company/].

## Why Work Here
- **Culture**: Described as autonomous, entrepreneurial, with "a lot of room for innovation and sharing of ideas." The team values continuous learning and ownership [jobs.lever.co/convelio/d6585bad-50eb-467c-9f51-72dfdbd4817f].
- **Work model**: Hybrid/office presence across Paris, London, and New York. Some roles are on-site (e.g., warehouse, customs). Open to spontaneous applications [linkedin.com].
- **Team composition**: 111 employees; largest departments are Operations (29%), Sales (12%), and Technical (8%). Talent drawn from top art logistics firms and auction houses [linkedin.com].
- **Perks**: Climate-conscious employer; opportunity to work at the intersection of tech, logistics, and the art world.

## Sources
1. [convelio.com/en/company/](https://www.convelio.com/en/company/)
2. [linkedin.com/company/convelio](https://linkedin.com/company/convelio)
3. [convelio.com/en/home/](https://www.convelio.com/en/home/)
4. [jobs.lever.co/convelio](https://jobs.lever.co/convelio)
5. [jobs.lever.co/convelio/d6585bad-50eb-467c-9f51-72dfdbd4817f](https://jobs.lever.co/convelio/d6585bad-50eb-467c-9f51-72dfdbd4817f)

## Other roles at Convelio

- [Talent Acquisition Specialist](https://feeny.ai/job/talent-acquisition-specialist-convelio-le-bourget-4at1dx2rkfzd) — Le Bourget, France
- [Assistant(e) responsable d’entrepôt : Chargé(e) de planification transport](https://feeny.ai/job/assistant-e-responsable-d-entrepot-charge-e-de-planification-transport-convelio-bthega0y4beq) — Le Bourget, France
- [Declarant.e Douane](https://feeny.ai/job/declarant-e-douane-convelio-le-bourget-aejrxch6arf6) — Le Bourget, France
- [Junior Account Logistics Manager](https://feeny.ai/job/junior-account-logistics-manager-convelio-new-york-0cp2hr9neffd) — New York, NY
- [Warehouse Operations Manager](https://feeny.ai/job/warehouse-operations-manager-convelio-new-york-sr1ap200mhw0) — New York, NY
- [Senior Freight Coordinator](https://feeny.ai/job/senior-freight-coordinator-convelio-west-drayton-2zkksrtjkw2z) — West Drayton, United Kingdom
- [Art Shipping Coordinator - French & English bilingual](https://feeny.ai/job/art-shipping-coordinator-french-english-bilingual-convelio-paris-s97j5f1th09c) — Paris, France
- [Fine Art Technician](https://feeny.ai/job/fine-art-technician-convelio-west-drayton-ajkz7dmvhpr8) — West Drayton, United Kingdom
- [Account Coordinator - Art Transport & Logistics](https://feeny.ai/job/account-coordinator-art-transport-logistics-convelio-new-york-0eyvcr5adtdd) — New York, NY
- [Spontaneous application](https://feeny.ai/job/spontaneous-application-convelio-paris-525db7bc84fp) — Paris, France