--- title: 'Operations Coordinator - Second Shift at Valerie Health' canonical: 'https://feeny.ai/job/operations-coordinator-second-shift-valerie-health-chattanooga-tennessee-9gg2d84hz70b' type: 'job' last_seen: '2026-09-05' --- # Operations Coordinator - Second Shift at Valerie Health - **Company:** Valerie Health - **Location:** Chattanooga Tennessee, United States - **Compensation:** $20/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-02 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/valeriehealth/7ac5ae26-94a7-44d6-a1e1-82c6cc13a067/application **Skills:** EHRs, Healthcare workflows > Valerie Health seeks an Operations Coordinator to verify, process, and route clinical documents for independent provider groups. The role ensures accurate data flow, meets SLAs, and collaborates with engineering to improve operational efficiency. ## Job description ## ABOUT THE COMPANY Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies. Why join us now? - Team: We are led by Pete Shalek https://www.linkedin.com/in/petershalek/ (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi https://www.linkedin.com/in/njoshi023/ (scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms. - Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage. - Funding: We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup. ## ABOUT THE ROLE Our Operations team is the backbone of Valerie Health's healthcare platform, ensuring seamless data flow between our technology and partner medical practices. As an Operations Coordinator, you’ll be part of our core frontline team responsible for verifying, processing, and routing clinical documents that impact real patients and real care. You’ll play a critical role in delivering timely, accurate, and high-quality work that helps medical practices run more efficiently, and ensures patients get the care they need. We’re looking for individuals who take pride in doing great work and want to grow within a fast-moving, mission-driven team. This role offers clear advancement opportunities as you deepen proficiency in our workflows that drive the company’s growth and operational effectiveness. ## WHAT YOU’LL DO - Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools. - Maintain Operational Quality: Follow standard operating procedures while also surfacing bugs or patterns that impact quality or speed. - Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting. - Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation. - Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance. ## ABOUT YOU Experience: - A high school diploma or equivalent required; associate’s or bachelor’s degree preferred - 0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment - Familiarity with EHRs or healthcare workflows is a plus Attributes: - Detail-Oriented: You’re meticulous, accurate, and understand how small errors can have big consequences - Dependable & Consistent: You take pride in doing your job well every day and helping others do the same - Operationally Minded: You enjoy executing clear workflows and solving problems with repeatable systems - Mission-Driven: You want to make healthcare better and believe that great operations make it possible - Team-Oriented: You thrive in a collaborative environment and enjoy being part of a shared mission ## COMPENSATION & BENEFITS - Compensation: $20/hour - Hours: This shift will be 1:30pm - 10:00pm EST - Benefits: (Almost) fully covered medical, dental, vision, and 401(k) - Equity: Ownership in a high-growth, AI-native startup ## About Valerie Health ## Company Overview - **One-liner**: Valerie Health provides an AI-powered front office platform that automates patient engagement, referral management, and administrative workflows for independent physician groups. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, USA (with a second office in Chattanooga, Tennessee) - **Founded**: 2024 - **Founders**: Peter Shalek (CEO) and Nitin Joshi (CTO) ## Core Business - **Primary industry**: Healthcare Technology (Health IT / Practice Management) - **Target customers**: Independent provider groups and physician practices (B2B) - **Mission/purpose**: To help independent provider groups thrive by modernizing their front office operations through AI, enabling them to compete with large health systems and deliver better patient access, experience, and outcomes. ## Products & Services - **AI Front Office Platform**: An integrated system that automates patient communication, referral management, document classification, data extraction, and workflow orchestration. The platform is HIPAA compliant, SOC 2 Type II certified, and designed to integrate seamlessly with existing EMRs, practice management systems, and fax infrastructure. [valeriehealth.com](https://valeriehealth.com/) ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Raised $30 million in Series A funding (as reported by Fortune) [valeriehealth.com](https://valeriehealth.com/) - **Notable Investors/Partners**: Backed by "world-class investors" (specific names not listed on the company site, but the Fortune article likely names them). Trusted by "leading independent groups." - **Growth Signals**: The company was founded in 2024 and has already raised a significant Series A ($30M), indicating strong investor confidence. They are actively hiring across multiple functions (Engineering, Sales, Marketing, Operations) in two US cities, signaling rapid scaling. ## Competitive Advantages - **Deep healthcare + tech expertise**: Founders combine experience from Stripe/Uber (Nitin Joshi, CTO) and Optum/AbleTo (Peter Shalek, CEO), blending frontier technology with deep provider operations knowledge. [valeriehealth.com](https://valeriehealth.com/company/about) - **Purpose-built for independents**: Unlike generic automation tools, Valerie is specifically focused on the unique needs and pain points of independent provider groups, a massive and underserved market. - **Embedded, not additive**: The platform integrates into existing workflows and tech stacks (EMR, fax), reducing friction and adoption barriers. - **Privacy-first design**: HIPAA compliant and SOC 2 Type II certified from day one, with data security as a core architectural principle. ## Strategic Focus - **Scaling the AI front office**: Using the Series A capital to deploy their platform to more independent groups and expand the capabilities of their AI agents. - **Hiring across the board**: Aggressively building out the team in Engineering, Customer Strategy, Sales, and Operations to support growth. - **Deepening integrations**: Continuing to ensure seamless operation with a wide variety of EMR and practice management systems. ## Why Work Here - **Mission-driven**: The company exists to help independent providers succeed, which directly impacts patient access and care quality. The culture is centered on this purpose ("Providers First"). [valeriehealth.com](https://valeriehealth.com/company/careers) - **High-impact, early-stage**: As a 2024 startup with strong funding, employees have significant ownership and the ability to shape the product and company from an early stage. - **Hybrid work environment**: Offers a hybrid model with offices in San Francisco, CA, and Chattanooga, TN. Some roles are remote-friendly. - **Strong compensation & benefits**: Offers competitive salary, equity, 401(k), medical/dental/vision insurance, unlimited PTO, and team offsites. [valeriehealth.com](https://valeriehealth.com/company/careers) - **Engineering & culture values**: The company emphasizes ownership ("No Bystanders"), urgency, learning, craft, and staying close to the "ground truth" of healthcare operations. [valeriehealth.com](https://valeriehealth.com/company/careers) ## Sources 1. [valeriehealth.com](https://valeriehealth.com/) 2. [valeriehealth.com/company/about](https://valeriehealth.com/company/about) 3. [valeriehealth.com/company/careers](https://valeriehealth.com/company/careers) 4. [jobs.ashbyhq.com/valeriehealth](https://jobs.ashbyhq.com/valeriehealth) 5. [builtin.com/company/valerie-health](https://builtin.com/company/valerie-health) ## Other roles at Valerie Health - [Business Development Representative](https://feeny.ai/job/business-development-representative-valerie-health-san-francisco-california-3st7fqvpkpv4) — San Francisco California, United States - [Senior Agent Operations Associate](https://feeny.ai/job/senior-agent-operations-associate-valerie-health-san-francisco-california-qbjnj1pmkjv2) — San Francisco California, United States - [Agent Operations Manager](https://feeny.ai/job/agent-operations-manager-valerie-health-san-francisco-california-qnf5p1xhjfyv) — San Francisco California, United States - [Founder's Office](https://feeny.ai/job/founder-s-office-valerie-health-san-francisco-california-k3taw7gfpzmp) — San Francisco California, United States - [Customer Strategy](https://feeny.ai/job/customer-strategy-valerie-health-san-francisco-california-e85jk9qntvzy) — San Francisco California, United States - [Agent Operations Associate](https://feeny.ai/job/agent-operations-associate-valerie-health-san-francisco-california-808f0g21pj6m) — San Francisco California, United States - [Operations Team Lead - Second Shift](https://feeny.ai/job/operations-team-lead-second-shift-valerie-health-chattanooga-tennessee-mxjbh591k4n7) — Chattanooga Tennessee, United States - [Software Engineer - Agent Harness](https://feeny.ai/job/software-engineer-agent-harness-valerie-health-san-francisco-california-9vaqkbckwyft) — San Francisco California, United States - [Software Engineer - Product](https://feeny.ai/job/software-engineer-product-valerie-health-san-francisco-california-fdqxgb8vq5hk) — San Francisco California, United States - [Operations Team Lead](https://feeny.ai/job/operations-team-lead-valerie-health-chattanooga-tennessee-0n4xwjy7jq1j) — Chattanooga Tennessee, United States