---
title: 'Operations Coordinator at WorldStrides'
canonical: 'https://feeny.ai/job/operations-coordinator-worldstrides-merida-6k456fmj1dqf'
type: 'job'
last_seen: '2026-11-06'
---

# Operations Coordinator at WorldStrides

- **Company:** WorldStrides
- **Location:** Merida, Mexico
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/world4822stri986des/jobs/5462404008

## Job description

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description

As an Operations Coordinator, you'll play a key role in creating educational and immersive travel experiences for students. Working with suppliers and partners across Europe and other destinations, you'll help transform travel programs into memorable real-world learning opportunities.

The Operations Coordinator is responsible for booking and supporting our tours while working closely with suppliers and the Director of Operations. Responsibilities include, but are not limited to, reserving and booking services, coordinating tour logistics, managing supplier relationships, monitoring costs and quality, providing operational support to Tour Directors, and reviewing and processing supplier payments.

## Responsibilities

- Manage supplier bookings
- Proactively research new suppliers for current and new destinations
- Communicate with sales representatives and product specialist on a regular basis to review itinerary progress /ask questions
- Follow-up with suppliers (post-tour if there are issues after receiving client or Tour Leader’s evaluation).
- Process invoices/Money Request and follow-up with suppliers on any inaccurate invoicing or credits based on group experience.
- Provide all invoices and receipts to the accounting department.
- Assist the Operations team with on road issues
- Participate to Destination workshops to develop and maintain relationships with existing and potential suppliers.

## Qualifications

- Proficiency in English: Demonstrated advanced proficiency in both written and spoken English.
- Industry Experience: Extensive experience in the relevant industry, with a proven track record of success.
- Multitasking Skills: Exceptional ability to manage multiple tasks and projects simultaneously, ensuring timely and efficient completion.
- Collaborative Team Player: Strong team player with excellent interpersonal skills, capable of working effectively in diverse team environments.
- Microsoft Office Expertise: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex documents, spreadsheets, and presentations.

Work Perks:

- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
- +10% of gross salary as food stamps.
- 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Statutory Holidays by Mexican Federal Labor Law.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Flexible work schedule providing on-site and hybrid opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness opportunities.
- Employee Assistance Program (EAP)
- Paid statutory parental leave.

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

## About WorldStrides

## Company Overview
- **One-liner**: WorldStrides is the largest educational travel company in the United States, providing immersive travel experiences for K-12 and university students to learn beyond the classroom.
- **Entity Type**: Private (backed by Eurazeo; earlier investors include Metalmark Capital)
- **Headquarters**: Charlottesville, Virginia, United States
- **Founded**: 1964
- **Founders**: Phil Wendel (social studies teacher)

## Core Business
- **Primary industries**: Educational travel, experiential learning, student tourism, study abroad.
- **Target customers**: B2B (schools, educators, administrators) and B2C (students and parents). Primarily serves K-12 and higher education institutions.
- **Mission statement**: “Igniting a passion for lifelong learning, enabling learners to see beyond the classroom and to discover the world — and themselves — in new ways” [worldstrides.com/en-us/about](https://worldstrides.com/en-us/about).

## Products & Services
- **K-12 Teacher-Led Programs**: Customizable educational tours for classes, led by teachers, designed to bring curriculum to life.
- **K-12 Individual Student Programs**: Immersive career exploration, study abroad, and travel opportunities for students without a school group.
- **Higher Education Programs**: Faculty-led study abroad, service learning, internships, and research trips with transferable academic credit.
- **Heritage Festivals**: Performance-based travel experiences for music, dance, and theater groups.
- **Oxbridge Academic Programs**: Summer study programs at Oxford, Cambridge, and other prestigious institutions.

## Market Standing
- **Valuation**: Not publicly disclosed (private company).
- **Key Metric**: Annual revenue of $125.1M (2025 estimate) – [LinkedIn](https://www.linkedin.com/company/worldstrides).
- **Total Funding**: $20.0M across 2 rounds (historically raised from Metalmark Capital and others).
- **Notable Investors/Partners**: Eurazeo (parent company), Metalmark Capital, partner universities worldwide.
- **Growth Signals**:
  - 1,364 employees (+19.7% YoY, +358 people) – [LinkedIn](https://www.linkedin.com/company/worldstrides).
  - Operations in 38 countries with on-the-ground support.
  - Over 10 million students served since 1964; 800,000+ students travel each year.
  - 48,589 LinkedIn followers (+61.4% YoY).

## Competitive Advantages
- **Scale & Experience**: 55+ years in educational travel, largest U.S. player with a vast global network.
- **Safety Infrastructure**: Extensive health & safety systems built over decades, critical for student travel.
- **Academic Rigor**: Programs tied to curriculum and transferable credit, trusted by educators.
- **Vertical Integration**: Owns the entire student journey from marketing to on-tour support.
- **Brand Trust**: Deep relationships with schools and administrators built over 55 years.

## Strategic Focus
- **Expanding Programs**: Continues to add individual student programs (career exploration, study abroad) and seasonal offerings (Oxbridge, Heritage Festivals).
- **Sustainability & Responsibility**: Committed to social, environmental, and ethical responsibility.
- **People First**: Investing in team member growth with tuition reimbursement, ERGs, and inclusive culture (from careers page).
- **Technology & Innovation**: Hiring in IT (Service Desk Analyst, Emergency Travel Coordinator) to modernize operations.

## Why Work Here
- **Culture**: Purpose-driven, inclusive, and values-centered (“One Team, Elevated Standards,” “People and Communities First”). Employee resource groups (ERGs) foster community.
- **Work Environment**: Offices in Charlottesville, VA (HQ); Vienna, VA; Chicago, IL; Orlando, FL; Mérida, Mexico, and more. Hybrid/remote flexibility possible (not explicitly stated, but multiple office locations).
- **Perks & Benefits** (from [worldstrides.com/en-us/careers](https://worldstrides.com/en-us/careers)):
  - Generous PTO from day one.
  - Comprehensive medical, dental, prescription, vision insurance with HSA.
  - 401k with employer match.
  - 8 weeks paid parental leave for all new parents (including adoptive).
  - 4 paid mental health days per year.
  - Tuition reimbursement and certificate assistance.
  - Team member & family travel discounts on WorldStrides programs.
  - Discounts on car rentals, hotels, cruises via IATA membership.
  - Seasonal opportunities and internships for university students.
- **Growth & Learning**: Robust online learning library, specialized training, tuition reimbursement; “lifelong learners” ethos.

## Sources
1. [worldstrides.com/en-us/about](https://worldstrides.com/en-us/about) – Company story, mission, values, leadership.
2. [worldstrides.com/en-us/careers](https://worldstrides.com/en-us/careers) – Benefits, culture, hiring priorities.
3. [worldstrides.com/en-us](https://worldstrides.com/en-us) – Homepage overview and program highlights.
4. [job-boards.greenhouse.io/world4822stri986des](http://job-boards.greenhouse.io/world4822stri986des) – Current job openings and roles.
5. [linkedin.com/company/worldstrides](https://www.linkedin.com/company/worldstrides) – Company size, revenue, funding, employee growth.

## Other roles at WorldStrides

- [Manager, HR Operations](https://feeny.ai/job/manager-hr-operations-worldstrides-united-states-148sgv3726y6) — United States
- [Customer Experience Advisor](https://feeny.ai/job/customer-experience-advisor-worldstrides-merida-fe7qz6mznwfm) — Merida, Mexico
- [Seasonal Operations Representative: Orlando, FL](https://feeny.ai/job/seasonal-operations-representative-orlando-fl-worldstrides-orlando-8j3jebcb81yv) — Orlando, FL
- [Technology & Vendor Operations Specialist](https://feeny.ai/job/technology-vendor-operations-specialist-worldstrides-mexico-w5fyz27dx9v0) — Mexico
- [Seasonal Overnight Student Chaperone: New York Metro Area Spring 2027](https://feeny.ai/job/seasonal-overnight-student-chaperone-new-york-metro-area-spring-2027-0nan2cftq8e9) — New York, NY
- [Seasonal Overnight Student Chaperone: Brooklyn Spring 2027](https://feeny.ai/job/seasonal-overnight-student-chaperone-brooklyn-spring-2027-worldstrides-new-york-rap9jy5shqp1) — New York, NY
- [Honors Performance Series Chaperone - High School Domestic February 2027](https://feeny.ai/job/honors-performance-series-chaperone-high-school-domestic-february-2027-cr29kahq3tk5) — United States
- [Honors Performance Series Senior Chaperone - High School](https://feeny.ai/job/honors-performance-series-senior-chaperone-high-school-worldstrides-united-q4b1mrxzh0p3) — United States
- [Marketing Transformation Lead](https://feeny.ai/job/marketing-transformation-lead-worldstrides-vienna-enxpnq50edz2) — Vienna, VA
- [Quality and Performance Analyst](https://feeny.ai/job/quality-and-performance-analyst-worldstrides-vienna-rf8z8vqhaccc) — Vienna, VA / Charlottesville, VA