---
title: 'Operations Engineer (Internal + SaaS) at Clinical Architecture'
canonical: 'https://feeny.ai/job/operations-engineer-internal-saas-clinical-architecture-indianapolis-indiana-kqtqz5de9tk6'
type: 'job'
last_seen: '2026-09-09'
---

# Operations Engineer (Internal + SaaS) at Clinical Architecture

- **Company:** Clinical Architecture
- **Location:** Indianapolis Indiana, United States
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/clinicalarchitecture/jobs/5225129007

## Job description

## Who We Are

Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.

Operations Engineer (Internal + SaaS)

Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join our team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and Clinical Architecture’s SaaS environments, which support both internal teams and client-delivered solutions.

This position focuses on ensuring Clinical Architecture’s SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments.

- This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
- Applicants must be authorized to work in the U.S. without sponsorship.
- Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

## Responsibilities

- Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted Clinical Architecture environments.
- Support application deployments across on-premise, cloud, and hybrid infrastructure owned or managed by Clinical Architecture.
- Partner with Engineering and DevOps teams to support build, release, and deployment processes.
- Ensure internal and hosted environments meet availability, performance, and security requirements.
- Serve as a technical escalation point for internal teams related to environment or deployment issues.
- Maintain documentation for internal platforms, deployment patterns, and environment standards.
- Assist with environment readiness to support client implementations and upgrades.
- Participate in continuous improvement efforts related to automation, monitoring, and operational maturity.

## Skills

- Strong analytical, troubleshooting, and problem-solving skills.
- Proficiency in relational databases; working knowledge of SQL required.
- Experience with Microsoft SQL Server preferred.
- Experience supporting web services and APIs.
- Basic programming experience in C#, Java, Python, or equivalent languages.
- Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent).
- Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred.
- Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus.
- Strong written and verbal communication skills.
- Ability to work independently while collaborating effectively across teams.
- Motivated to continuously learn and expand technical skill sets.

## Qualifications

- High school diploma or GED required; College or University degree preferred.
- 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles.
- Experience supporting internally managed or hosted production environments required.
- Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred.

Why Clinical Architecture? We offer:

- Opportunities for learning, development, and growth.
- Experiences that connect you with colleagues.
- A laid-back work environment with thoughtful amenities.
- Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
- Sabbatical opportunities for tenured team members.
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
- Maternity and Parental leave benefits.
- Employer paid Short-term Disability & Long-term Disability.
- Health and Wellness incentives.
- 401k Matching.
- Better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

## About Clinical Architecture

## Company Overview
- **One-liner**: Clinical Architecture delivers innovative healthcare data quality and interoperability solutions that maximize the effectiveness of healthcare.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Carmel, Indiana, United States
- **Founded**: 2007
- **Founders**: Charlie Harp

## Core Business
- **Primary industry**: Healthcare Information Technology (IT Services and IT Consulting)
- **Target customers**: Large health systems, EHR/HIE vendors, government agencies (CDC, Joint Commission, Defense Health Agency), payers, life sciences, and population health organizations.
- **Mission**: To deliver innovative solutions that maximize the effectiveness of healthcare.

## Products & Services
- **Symedical®**: Comprehensive healthcare data quality and semantic interoperability platform that automates normalization, aggregation, and enrichment of clinical data.
- **PIQXL Gateway**: A tool that leverages the PIQI Framework to assess and score exchanged patient information, highlighting root causes of data quality issues.
- **Value Set Authoring**: Software for creating and managing value sets and code systems.
- **Data Normalization**: Solutions to standardize clinical data across disparate sources.
- **Terminology Management**: Enterprise terminology management for consistent code mapping.
- **Master Data Management**: Solutions to manage reference data and master patient indices.
- **Syntactic Transformation**: Message format transformation (e.g., HL7 to FHIR) and validation.
- **Clinical NLP**: Natural language processing to extract structured data from clinical text.
- **Clinical Inferencing**: Clinical decision support and inferencing capabilities.
- **Professional Services**: Data quality consulting, implementation, migration, and outsourcing.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Estimated annual revenue of $4.5M (LinkedIn estimate); total funding not publicly available
- **Notable Clients/Partners**: Centers for Disease Control (CDC), The Joint Commission, Defense Health Agency, CommonSpirit Health, Montefiore Medical Center, UK Healthcare, Inland Empire Health Plan (IEHP), and many large health systems and EHR vendors.
- **Growth Signals**: Job postings increased 160% year-over-year (as of mid-2026); actively hiring across engineering, client services, and business development. Headcount stands at ~100 employees (down 3.3% YoY, likely representing restructuring rather than contraction).

## Competitive Advantages
- Creator of the first deterministic, configurable engine that automates semantic interoperability (Symedical).
- Inventor of the Patient Information Quality Improvement (PIQI) Framework – an emerging open-source standard for evaluating patient data quality across accuracy, completeness, conformity, and plausibility.
- Co-chair of the PIQI Alliance, shaping industry-wide data quality standards.
- Deeply embedded with major government and healthcare accreditation bodies (CDC, Joint Commission).

## Strategic Focus
- Expanding the adoption of the PIQI Framework and the PIQXL Gateway to improve data quality across the healthcare ecosystem.
- Enhancing product capabilities for semantic interoperability, clinical NLP, and master data management.
- Growing partnerships with health information exchanges (HIEs), payers, and life sciences organizations.

## Why Work Here
- **Culture**: Values include Resourceful Innovation, Compassionate Collaboration, Hands-On Leadership & Dedication, and Artful Craftsmanship.
- **Work Model**: Based in Carmel, Indiana (Indianapolis area); roles are on-site with some flexibility (office includes fitness center, catered lunches, team outings).
- **Perks & Benefits**: Health, dental, and vision insurance; 401k matching; paid parental leave; paid time off; life insurance; on-site fitness center; catered lunches and team events.
- **Engineering Culture**: Emphasis on high-quality craftsmanship, innovation, and solving complex healthcare data problems. Technical roles include Software Engineer, Software Test Engineer, Operations Engineer, and Database Administrator.

## Sources
1. [clinicalarchitecture.com](https://clinicalarchitecture.com/)
2. [clinicalarchitecture.com/about-us/](https://clinicalarchitecture.com/about-us/)
3. [clinicalarchitecture.com/careers/](https://clinicalarchitecture.com/careers/)
4. [job-boards.greenhouse.io/clinicalarchitecture](https://job-boards.greenhouse.io/clinicalarchitecture)
5. [linkedin.com/company/clinical-architecture](https://www.linkedin.com/company/clinical-architecture)

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