--- title: 'Operations Executive at Stora' canonical: 'https://feeny.ai/job/operations-executive-stora-belfast-5j7rnkzmyqhr' type: 'job' last_seen: '2026-11-11' --- # Operations Executive at Stora - **Company:** Stora - **Location:** Belfast, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/Stora/9badb73a-bb1e-4c11-b74e-246b3f06f667 ## Job description ## Why this role matters As Stora continues to grow, we're looking for an organised, proactive Operations Executive to help keep our business running smoothly. Working closely with our COO, you'll support a broad range of day-to-day business operations, helping to keep our internal processes, systems and activities organised, efficient and running effectively. You'll also play an important role in supporting our People/HR activities, including recruitment, onboarding, employee administration and maintaining accurate records and documentation. This is a varied, hands-on role for someone who enjoys getting things done, solving practical problems and making things easier for others. You won't be expected to manage a team or independently lead a function. Instead, we're looking for someone who is dependable, comfortable taking initiative and keen to develop their experience across business operations and people support. It's an opportunity to grow and develop towards an Operations Manager role as you gain broad experience, work closely with senior leadership and make a meaningful contribution to how we operate as we scale. ## What you'll do Business operations & coordination - Support the COO with day-to-day business operations, helping to keep activities, priorities and internal processes running smoothly. - Coordinate office and workplace requirements, ensuring our team has the resources, information and support they need to work effectively. - Help organise company meetings, travel, internal events and team offsites, working alongside our Events Coordinator where appropriate. - Assist with coordinating suppliers, service providers and other external partners, helping ensure operational requirements are met. - Maintain and update internal documentation, records, systems and administrative processes. - Support cross-functional projects and business initiatives, helping coordinate activities, track progress and follow up on actions. - Identify opportunities to simplify and improve internal processes, systems and ways of working. - Help implement new tools, processes and workflows that make day-to-day operations more efficient. - Act as a point of contact for general operational queries, helping colleagues find information and resolve practical issues. People & HR support - Support recruitment activities, including preparing and posting job adverts, reviewing applications against agreed criteria, coordinating interviews and assisting with offers. - Coordinate employee onboarding and offboarding, ensuring the necessary documentation, equipment, access and processes are in place. - Maintain accurate employee records, contracts, HR systems and people-related documentation. - Help administer employee benefits and respond to routine HR queries, escalating more complex matters to the COO or external advisors. - Assist with updating and communicating HR policies, procedures and internal guidance. - Coordinate performance review cycles, feedback activities and other employee-related processes. - Support the administration of employment and HR requirements across the UK, Ireland and other countries in which we operate, working with the COO and external specialists where necessary. - Help organise activities and initiatives that contribute to a positive, consistent employee experience. - Identify gaps or opportunities to improve our people-related processes and help put practical solutions in place. ## What you'll bring - Organised and reliable: You're good at managing multiple tasks, keeping track of details and following things through. - A hands-on approach: You're happy to roll up your sleeves and get involved in a variety of tasks, from organising meetings and updating systems to coordinating recruitment and onboarding. - A practical problem-solver: You enjoy finding solutions, improving processes and making everyday activities run more smoothly. - Comfortable with technology: You're confident using digital tools and systems, can pick up new software quickly and enjoy finding ways to work more efficiently. - Strong communication skills: You're approachable, professional and comfortable working with colleagues, senior leaders and external partners. - Proactive and adaptable: You can take initiative, manage changing priorities and recognise when something needs attention. - Good attention to detail: You take pride in producing accurate work, maintaining organised records and ensuring important tasks don't get overlooked. - Discreet and trustworthy: You understand the importance of confidentiality and handling sensitive business and employee information appropriately. - A willingness to learn: You're interested in developing your knowledge and experience across business operations and People/HR activities. You'll ideally have some experience in an operations, administrative, coordination or similar role. Previous HR experience is helpful but isn't essential. We're more interested in finding someone with the right organisational skills, initiative and approach to getting things done. ## Preferred experience - Experience in a business operations, office coordination, administrative or similar role. - Experience working in a startup, scale-up, SaaS or technology business. - Some exposure to recruitment coordination, employee onboarding, HR administration or people-related processes. - Experience coordinating projects, meetings, events or operational activities. - Experience using and maintaining business systems, records or digital tools. - Experience supporting teams across multiple locations or working in a distributed business. Why join Stora? Stora is a fast-growing SaaS company building the operating platform for modern self-storage businesses. You'll join a small, experienced team where your work has visible impact, decisions are made quickly and there's plenty of opportunity to improve how things are done as the company grows. You'll work closely with our COO and colleagues across the business, gaining exposure to a wide range of operational activities and people processes. With a distributed team across the UK and Europe, this role offers an opportunity to develop your skills, take on new responsibilities over time and help shape how we work as we continue to grow. Salary & Benefits - Salary range: £35,000 - £45,000 - Private health insurance for you and your family - Company pension - 35 days' annual leave inclusive of applicable public/statutory holidays - Learning and development support - Share options - Work-from-home budget Our hiring process We're actively reviewing applications on an ongoing basis and will reach out if your experience looks like a strong match for the role. Equality, diversity and inclusion At Stora, we're committed to building a team where everyone feels welcome, respected and able to do their best work. We value different perspectives, backgrounds and experiences, and we're committed to creating an inclusive environment for all employees and applicants. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marital or family status, race, religion or belief, sex, sexual orientation or socio-economic background. ## About Stora ## Company Overview - **One-liner**: Stora provides a unified operating platform for self-storage operators, bringing bookings, payments, pricing, access control, reporting, and customer management into one system. - **Entity Type**: Private (funding stage: Seed/Series A) - **Headquarters**: Belfast, Northern Ireland, United Kingdom - **Founded**: 2020 - **Founders**: Gavin Shields (CEO), Steven Hylands (Co-founder, CSO & COO), Will McNeilly (Principal Engineer & Co-founder), Phil McClure (Principal Engineer & Co-founder) ## Core Business - **Primary Industry**: Property Technology (PropTech) / Self-Storage Software - **Target Customers**: B2B — Self-storage operators, from single-site owners to multi-site portfolios (SMB to Enterprise) - **Mission/Purpose**: To help self-storage operators build better businesses by replacing disconnected, outdated tools with a single, modern operating platform. ## Products & Services - **Stora Platform (SaaS)**: A unified operating system that includes: - **Website & Online Checkout**: A branded booking engine where over 70% of bookings happen online for Stora operators. - **Built-in CRM**: For managing leads and customer relationships. - **Automated Payments & Invoicing**: Including rent collection and instant online sales. - **Dynamic Pricing & Revenue Tools**: Scheduled rate increases, checkout upsells, and portfolio-wide pricing. - **Access Control Integrations**: Smart entry systems for facility security. - **Facility Maps**: For visualizing site layouts and unit availability. - **Digital Contracts & ID Verification**: For secure, paperless move-ins. - **In-depth Reporting & Real-time Business Insights**: For portfolio-wide visibility. - **Public API**: For custom integrations and extensions. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total Funding of $5.9M across 4 funding rounds (per LinkedIn). - **Notable Investors/Partners**: Not explicitly named in public sources, but the company has won the SSA Innovation Award and is rated 4.8/5 on Capterra. - **Growth Signals**: - **Headcount Growth**: 41.4% year-over-year growth, now at 32 employees (per LinkedIn). - **Customer Base**: Trusted by hundreds of operators across 15+ countries. - **Operational Metrics**: Processes over 150K bookings per year and over $100M in payments. - **Job Posting Trend**: +600% increase in job postings year-over-year (14 active postings), signaling aggressive hiring. ## Competitive Advantages - **Founder-Market Fit**: Built by a self-storage operator (Gavin Shields) who experienced the industry's software pain points firsthand, leading to a product that directly solves real operator problems. - **Unified Platform**: Replaces 10+ disconnected tools (bookings, payments, access, CRM, reporting) with one integrated system, reducing operational friction and manual work. - **Proven Results**: Operators see an average of 32% revenue growth and 50% admin reduction; one operations manager runs five 24/7 facilities with a 10% revenue growth in three months. - **Innovation Leadership**: Winner of the SSA Innovation Award, positioning Stora as a modern alternative to legacy systems. ## Strategic Focus - **International Expansion**: Active hiring for roles targeting the DACH region (Germany, Austria, Switzerland) and France, indicating a push into European markets. - **Product Development**: Continuous development driven by real operator feedback, with a focus on automation, portfolio-scale control, and AI-driven revenue tools. - **Scaling the Team**: Significant hiring push across engineering, sales, marketing, and customer success to support growth and product roadmap. ## Why Work Here - **Remote-First Culture**: Fully remote company with flexible hours; team members are based across the UK, Ireland, Czechia, and Algeria. An optional team day is held every Thursday in Belfast, with two company meet-ups per year. - **4-Day Work Week**: A standout perk — employees work 32 hours across 4 days (Monday-Thursday) for a full-time salary (e.g., Senior Software Engineer role listed at £70K+). - **Benefits**: Private health insurance (for employee + direct family), company pension, 28 days paid annual leave, laptop of your choice, and a work-from-home budget to set up your ideal environment. - **Engineering Culture**: Small, focused team of 13 technical staff (32% of company) working with modern stack: Rails 7, PostgreSQL, Hotwire, Sidekiq, Stripe Connect, Heroku. Emphasis on collaboration, mentoring, and shipping continuously. - **Growth Opportunity**: Early-stage company with strong product-market fit and aggressive hiring, offering significant impact and ownership for new hires. ## Sources 1. [stora.co/careers](https://stora.co/careers) 2. [stora.co/company](https://stora.co/company) 3. [stora.co](https://stora.co/) 4. [LinkedIn - Stora](https://uk.linkedin.com/company/storasoftware) 5. [stora.co/careers/senior-software-engineer](https://stora.co/careers/senior-software-engineer) ## Other roles at Stora - [Software Engineer II - (Ruby)](https://feeny.ai/job/software-engineer-ii-ruby-stora-belfast-f175b87qqxs7) — Belfast, United Kingdom - [Engineering Manager](https://feeny.ai/job/engineering-manager-stora-belfast-vp33jk6jhyq7) — Belfast, United Kingdom - [Operations Executive](https://feeny.ai/job/operations-executive-dmg-events-london-p3tdzf27h9vx) — London, United Kingdom