---
title: 'Operations Generalist at Granola'
canonical: 'https://feeny.ai/job/operations-generalist-granola-london-d1d619w9sgvm'
type: 'job'
last_seen: '2026-09-25'
---

# Operations Generalist at Granola

- **Company:** Granola
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-09-25
- **Apply:** https://jobs.ashbyhq.com/granola/529c9d80-85f7-43cb-ada9-484803467765/application

**Skills:** People operations, Compliance, Finance ops, Process automation, Data mapping, Procurement, Travel and expense policies

> Join the ops team to manage people operations, compliance, and finance ops while driving cross-functional projects. This role involves automating processes, handling onboarding and benefits, and building people programs as the company scales.

## Job description

Hey, we're team Granola 👋 We're building an AI notepad that helps teams get to the point faster. We've grown from a handful of people to 60 in under a year, we've just opened our first US office in San Francisco, and we're not slowing down. We're looking for an Operations Generalist to join our ops team. You'll work across people operations, compliance, finance ops, and the cross-functional projects that keep a scaling company running. This isn't a pure people ops role. It's for someone who genuinely loves people ops work and wants to grow into it, but is equally energised by variety and happy to roll up their sleeves across whatever the company needs right now. People ops is where this role is heading. But on day one, you'll be doing a bit of everything, and we need someone who's genuinely excited about that. We believe in working in person. We don't do process for process's sake. If something adds friction without adding value, we cut it. The person we're looking for understands that instinctively.

In this role, you will:

- Work across people operations day to day — contracts, onboarding, benefits, compliance, employee check-ins — and grow into building people programs over time: feedback loops, manager support, performance processes
- Pick up and drive operational projects as they arise: compliance certifications (ISO, HIPAA, SOC 2), data mapping, procurement, travel and expense policies
- Automate and improve the operational backbone — better integrations, fewer manual steps, fewer things falling through the cracks
- Coordinate across teams on cross-functional problems and step in wherever the ops team needs support as Granola grows

## Your background looks something like

- 4–7 years in operations or a hybrid role, with meaningful people ops experience you genuinely enjoyed and want to build on
- You’re drawn to people ops for the long term, but you’re not looking for a role that’s 100% people ops from day one — you’re comfortable with broader scope while the company figures out what it needs
- You’ve built operational processes before — onboarding, policies, tooling, compliance — and you know how to make things run without constant manual effort, using automation and real tools, not just concepts
- You have strong judgment about when to add process and when to stay out of the way, and you’re comfortable with a role that will evolve organically as Granola grows

## Compensation

We are living in the most exciting time for tool builders since Engelbart's demo in 1968 and we want to assemble the best crew to build this future together. Our compensation philosophy is to hire the best people in the market and pay them accordingly with salary, variable, and equity. Lastly, we think amazing talent comes from all kinds of life journeys and experiences. If what is written above speaks to you, whether you look like a fit on paper or not, please reach out.

## About Granola

## Company Overview
- **One-liner**: Granola is an AI-powered meeting notepad that runs locally on a user’s device, transcribing and generating structured notes from meetings without requiring a visible bot to join the call.
- **Entity Type**: Private (Series C)
- **Headquarters**: London, United Kingdom
- **Founded**: 2023
- **Founders**: Chris Pedregal (CEO) and Sam Stephenson (CTO)

## Core Business
- **Primary industry/industries**: AI-powered productivity software, Meeting Intelligence, Enterprise AI Context Layer
- **Target customers**: Primarily B2B — serving knowledge workers in sales, legal, executive functions, and enterprise teams. Named customers include Vanta, Gusto, Thumbtack, Asana, Cursor, Lovable, Decagon, and Mistral AI.
- **Mission or purpose statement**: "Build tools that help humans better" — the company’s goal is to make meetings more productive without intruding on human connection.

## Products & Services
- **Granola (Core Product)**: An AI notepad for back-to-back meetings. It runs locally on macOS and Windows, captures audio from the user’s computer without a bot joining the call, and uses meeting context (calendar, past notes) to generate Notion-style notes, action items, and follow-ups. Available for iPhone as well.
- **Granola Chat**: Lets users query their entire conversation history using Claude, GPT, or Gemini.
- **Spaces**: Team-oriented feature for organizing, sharing, and searching contextual notes across meetings and channels.
- **Model Context Protocol (MCP) Server**: An API layer that allows other AI tools to query Granola’s meeting context, positioning it as a "context layer" for agentic AI workflows.
- **Enterprise API**: SSO, SCIM, and consent-based data management for large organizations. The core product is free for unlimited meeting notes (notes older than 30 days require an upgrade).

## Market Standing
- **Valuation**: $1.5 billion (Series C, March 2026 — a sixfold increase from its $250 million valuation less than a year prior)
- **Total Funding**: Over $192 million ($67M prior to Series C, plus $125M Series C)
- **Key Metric**: High engagement and viral growth within companies — product-market fit described as "genuine" by users
- **Notable Investors/Partners**: Index Ventures (led Series C), Kleiner Perkins, Lightspeed, Betaworks, Firstminute Capital, and angel investors including Mike Krieger (Instagram), David Lieb (YC Partner), Guillermo Rauch (Vercel), Amjad Masad (Replit), Tobi Lutke (Shopify), Karri Saarinen (Linear), Lenny Rachitsky (Lenny's Newsletter), Des Traynor (Intercom), Soleio, and Charlie Songhurst.
- **Growth Signals**: Rapid valuation growth (6x in under a year), explicit enterprise pivot with a robust API, MCP server, and large named enterprise customer base.

## Competitive Advantages
- **Stealth recording (no bot)**: Granola is the only major meeting intelligence tool that captures audio from the user’s computer rather than sending a visible bot into the call — a key differentiator for professionals who find bots intrusive.
- **Context-layer strategy**: By offering an MCP server and APIs, Granola positions itself as a cross-platform "memory" for all AI agents and tools, rather than a siloed note-taking app.
- **High user love & viral growth**: Users report genuine product-market fit, with the product spreading virally within companies.
- **Strong design and product thinking**: Founded by a design-led team in London, with deep experience in product and engineering.

## Strategic Focus
- **Enterprise expansion**: The $125M Series C is explicitly earmarked for building out enterprise features (SSO, SCIM, consent-based data management) and winning large organizations.
- **Agentic AI integration**: Granola is investing heavily in becoming the "context layer" for other AI tools — its MCP server and APIs allow any agent to query meeting history, making it a critical data infrastructure play.
- **Growth in London & US**: Hiring across Engineering, Design, Sales, and Operations in both London and San Francisco — building out a US revenue team.

## Why Work Here
- **Culture**: Small, tight-knit in-person team (~50 employees as of early 2026) with total ownership over your area of the product. Described as "high trust" with visionary founders. Office is beautiful, with breakfast, lunch, and dinner provided daily.
- **Remote/Hybrid Policy**: Office-first with flexibility built in — 5 days in office by default, but flexible for life circumstances. Remote up to four weeks a year.
- **Notable Perks**:
    - Health Insurance (AXA for UK family; Aetna/Kaiser for US with dental & vision)
    - 20 weeks primary / 12 weeks secondary parental leave (fully paid)
    - 401(k) 100% match on first 3% of salary (US); 7% matching via Penfold (UK)
    - Daily fresh lunch (office)
    - Gym Boost: monthly contribution toward gym membership
    - L&D Budget: annual budget for courses, books, conferences
    - Life Insurance: 4x salary (UK); 2x up to $750k (US)
    - Income Protection: 75% salary (UK); 60% up to $12k/month (US)
    - Time Off: 25 days + bank holidays (UK); Unlimited PTO (US)
    - Commuter Benefits: tax-free bike purchase (UK); pre-tax transit/parking (US)
    - "Casa Granola" team getaway house in Majorca for offsites/deep work.
- **Engineering Culture**: AI-heavy, product-engineering focus. Roles include AI Engineer, Product Engineers (Backend, Full Stack, Windows), Design Engineer, and Security Engineer. Engineers work directly with co-founders on roadmap.

## Sources
1. [granola.ai/jobs](https://www.granola.ai/jobs)
2. [granola.ai](https://www.granola.ai/)
3. [jobs.ashbyhq.com/granola](https://jobs.ashbyhq.com/granola)
4. [jobsbyculture.com/companies/granola](https://jobsbyculture.com/companies/granola)
5. [thenextweb.com/news/granola-series-c-meeting-ai-enterprise-context](https://thenextweb.com/news/granola-series-c-meeting-ai-enterprise-context)

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