--- title: 'Operations Intern – Offline Business Development at GoStudent' canonical: 'https://feeny.ai/job/operations-intern-offline-business-development-gostudent-madrid-gzcr064jp1gn' type: 'job' last_seen: '2026-10-29' --- # Operations Intern – Offline Business Development at GoStudent - **Company:** GoStudent - **Location:** Madrid, Spain - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-29 - **Apply:** https://www.gostudent.org/en-gb/job-position/?gh_jid=5010010101 ## Job description 📍 Madrid ## About the role We are looking for an Operations Intern who is eager to gain hands-on experience in People Operations (HR) while being exposed to how a business expands physically. This internship is designed as a learning experience, ideal for students who want to develop practical skills in a dynamic, international environment and be part of building something from the ground up. ## What you'll learn & Support People Operations (HR exposure) - Support onboarding and administrative processes for new hires - Assist with employee documentation (contracts, amendments) and payroll checks - Maintain and update data across HR and finance systems - Act as a support point of contact for employees and internal stakeholders Operations & Expansion exposure - Support the team in the process of opening new study centers - Assist in coordinating facilities, vendors, and basic operational needs - Help ensure smooth communication between internal teams and external partners - Contribute to ongoing projects related to study center development Cross-functional collaboration - Work closely with People Operations (HR) and RevOps / Expansion teams - Learn how operational and people-related decisions support business growth Who this internship is for - Students currently enrolled in Business Administration (ADE), Psychology, HR, or related fields - Looking to build a career in People Operations / HR, with exposure to business operations - Able to sign an internship agreement with a university or educational institution ## What we're looking for - Initial experience (internships or part-time roles) in People Administration, Office Management, or similar administrative environments - Exposure to logistics, coordination, vendors, or facilities is a plus - Strong organizational skills with attention to detail and ability to manage multiple tasks - Excellent communication skills and a people-oriented mindset - Stakeholder mindset: curiosity and interest in understanding business needs and collaborating with different teams - Proactive attitude and willingness to learn in a fast-paced environment Languages: - Fluent English required - Native Spanish required ## What you'll gain - Practical experience in People Operations (HR) in a real business context - Exposure to business expansion and operational processes - Opportunity to contribute to building a new business line from scratch - Mentorship and collaboration with international teams (Madrid, Milan, Vienna) What success looks like - After 3 months: You understand how the offline business and study centers operate - After 6 months: You proactively support processes and take ownership of tasks - After 12 months: You are a reliable team member, trusted by stakeholders and able to manage responsibilities independently Why Join us? This is a unique opportunity to start your career in HR while staying close to the business, gaining exposure to both people and operations. You’ll be part of shaping a new business line at GoStudent—learning not just how companies run, but how they are built. ## About GoStudent ## Company Overview - **One-liner**: GoStudent is a leading online tutoring platform that connects students with tutors for personalized 1:1 video-based lessons, aiming to build the #1 global school. - **Entity Type**: Private (Unicorn, Series B+ / Venture-backed) - **Headquarters**: Vienna, Austria - **Founded**: 2016 - **Founders**: Felix Ohswald (CEO), Gregor Müller (COO); also Ferdinand von Hagen listed as a co-founder on Crunchbase ## Core Business - **Primary industry**: EdTech (Education Administration Programs / Online Tutoring) - **Target customers**: B2C (students aged 5–18, plus families), B2B (school partnerships via acquisitions), tutors (independent contractors) - **Mission statement**: To create a lifelong love of learning and unlock every child’s potential by reimagining how to nurture education, using a hybrid online + offline model. ## Products & Services - **GoStudent Platform**: Core SaaS-based 1:1 video tutoring platform for primary, secondary, and college students. Includes virtual classroom with whiteboard, screen sharing, and AI-powered quizzes, tools, and games to improve retention. Membership model with flexible scheduling. - **Seneca Learning**: An AI-driven learning platform acquired in 2022 that offers adaptive learning content for students and teachers. - **Tus Media**: Acquired to expand reach and content capabilities. - **Studienkreis / LernQuadrat**: Offline tutoring centers (acquired) to provide in-person learning, supporting a hybrid online+offline approach. - **GoStudent Tutor Network**: A large pool of carefully selected tutors (only 8% pass rate) offering lessons in 30+ subjects. ## Market Standing - **Valuation/Market Cap**: €3 billion (approx. $3.2B) as of 2022–2023, making it Europe’s highest-valued EdTech company. (Note: valuation may have adjusted with market conditions; not recently confirmed.) - **Key Metric**: Annual Revenue ~$100M (LinkedIn estimate); Total Funding amounts vary: >€590M from investors (company website), $790.4M total funding (LinkedIn including debt), or >€291M (Crunchbase — likely older figure). The most recent round was a $95M venture debt round in August 2023 led by Deutsche Bank. - **Notable Investors/Partners**: Prosus, SoftBank Vision Fund 2, Left Lane Capital, Coatue, DN Capital, DST Global, Speedinvest. - **Growth Signals**: - Operates in 55+ countries with over 5 million families engaged monthly. - Employs ~1,740 people (down 15% YoY, with recent departures in finance and product roles — indicating restructuring). - More than 400,000 tutoring units booked monthly. - Acquisitions of Seneca Learning, Tus Media, and Studienkreis have expanded its product portfolio and offline presence. ## Competitive Advantages - **Hybrid model**: Combines online tutoring with offline centers (Studienkreis) to address different learning preferences and regulatory requirements across countries. - **AI integration**: Proprietary AI tools for personalized learning plans, retention improvement, and summaries for parents. - **Scale and brand**: Europe’s largest tutoring provider by valuation, with a strong tutor network and customer base. - **High tutor selectivity**: Only 8% of applicants pass the 5-step tutor selection process, ensuring quality. ## Strategic Focus - **Hybrid expansion**: Uniting online and offline tutoring to serve a wider range of families and school systems. - **International growth**: Operating in 55 countries with a focus on key markets like Italy, UK, Spain, Germany, Turkey, and France. - **Product innovation**: Enhancing AI capabilities in learning content (Seneca Learning) and tutor matching. - **Profitability push**: Recent workforce reduction (-15% YoY) and departure of senior executives suggest a shift toward sustainable growth after a rapid expansion phase. ## Why Work Here - **Culture**: Flat hierarchy, informal and open communication, emphasis on collaboration and empowering employees to deliver results. Values include being customer-centric, fun-loving, and change-makers. - **Work Policy**: Flexible working hours and remote options (e.g., remote roles from Turkey for German-speaking customer support). Hybrid work likely in some offices. - **Benefits**: Regular team & office events, learning and wellbeing programs, 30 hours of free tutoring for employees’ families. - **Engineering culture**: Working on a global platform with AI, data, and product challenges; opportunity to impact education at scale. - **Employee reviews**: Mixed (2.9/5 on LinkedIn) — work-life balance rated 3.6, compensation 2.5, culture 2.6, career 2.5. Recent headcount reductions may affect sentiment. ## Sources 1. [gostudent.org - Careers](https://www.gostudent.org/en-gb/careers/) 2. [linkedin.com - GoStudent GmbH](https://at.linkedin.com/company/gostudent-gmbh) 3. [crunchbase.com - GoStudent](https://www.crunchbase.com/organization/gostudent) 4. [gostudent.org - Homepage](https://www.gostudent.org/en-gb/) 5. [gostudent.org - Greenhouse Jobs](https://job-boards.greenhouse.io/gostudent/jobs/4360085101) ## Other roles at GoStudent - [LernQuadrat - Center Manager (w/m/d) in Grieskirchen (Oberösterreich)](https://feeny.ai/job/lernquadrat-center-manager-w-m-d-in-grieskirchen-oberosterreich-gostudent-2wnmxqymhrc0) — Grieskirchen, Austria - [Centre Sales & Operations Coordinator – Piola, Milano (Tempo determinato – 30h/settimana)](https://feeny.ai/job/centre-sales-operations-coordinator-piola-milano-tempo-determinato-30h-s0r1v3141zr4) — Milan, Italy - [Centre Sales & Operations Coordinator – Varese (Tempo determinato – 30h/settimana)](https://feeny.ai/job/centre-sales-operations-coordinator-varese-tempo-determinato-30h-settimana-bvcmk6sn8k4b) — Italy - [Centre Sales & Operations Coordinator – Busto Arsizio (Tempo determinato – 30h/settimana)](https://feeny.ai/job/centre-sales-operations-coordinator-busto-arsizio-tempo-determinato-30h-vhkv9bpzjvxk) — Italy - [People Operations Manager DACH (m/w/d)](https://feeny.ai/job/people-operations-manager-dach-m-w-d-gostudent-vienna-ycd8wx6pth1v) — Vienna, Austria - [LernQuadrat - Center Manager (w/m/d) in Bludenz (Vorarlberg)](https://feeny.ai/job/lernquadrat-center-manager-w-m-d-in-bludenz-vorarlberg-gostudent-bludenz-zky3z3v5m6zb) — Bludenz, Austria - [LernQuadrat - Center Manager (w/m/d) in Dornbirn (Vorarlberg)](https://feeny.ai/job/lernquadrat-center-manager-w-m-d-in-dornbirn-vorarlberg-gostudent-dornbirn-gbr871r6j0s2) — Dornbirn, Austria - [Sales & Operations Coordinator (Madrid y Alrededores)](https://feeny.ai/job/sales-operations-coordinator-madrid-y-alrededores-gostudent-madrid-v0va05d37swm) — Madrid, Spain - [Account Manager (Madrid)](https://feeny.ai/job/account-manager-madrid-gostudent-madrid-9zbknhdr4ryt) — Madrid, Spain - [Director Schools (m/w/d)](https://feeny.ai/job/director-schools-m-w-d-gostudent-germany-7mre9mfcdeea) — Germany