--- title: 'Operations Lead - Billing, Reconciliations, & Buyouts at Rundoo' canonical: 'https://feeny.ai/job/operations-lead-billing-reconciliations-buyouts-rundoo-metro-manila-ttqk39bygzja' type: 'job' last_seen: '2026-09-13' --- # Operations Lead - Billing, Reconciliations, & Buyouts at Rundoo - **Company:** Rundoo - **Location:** Metro Manila - **Compensation:** $18k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/rundoo/5bb9f67e-36bc-492d-a33e-afd6232430b1 ## Job description ## About Rundoo ℹ️ Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery—these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We’re aiming to help them modernize so that they can continue to thrive. Backed by leading investors including Battery, Bessemer and CRV, we've raised $48M across four rounds and are growing quickly: We're live in over 500 stores across the USA, Canada, and the Caribbean, and integrated with over 20 industry partners. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry. We're looking for an Operations Lead to come own the money side of Rundoo — invoicing, billing reconciliations, and contract buyouts, start to finish. Here's the honest version of this job: it's part operator, part detective. 🕵️ A lot of days you'll land on a number that doesn't quite add up and think "wait… why?" — and then happily go down the rabbit hole through contracts, bank feeds, Slack threads, and spreadsheets until you've got the full story. If that sounds genuinely fun to you, please keep reading. You'll report to our Operations Manager, work side-by-side with our small-but-mighty ops team, and partner with Finance and Sales all the time. This is a fully remote role, open to candidates based in Metro Manila or nearby provinces such as Cavite or Laguna. ## What you'll actually do 🗒️ - Own invoicing — get our client invoices out accurately and on time, and make sure what we bill always matches what was signed and delivered. - Run billing reconciliations — match payments to invoices and to what's actually hitting our bank and card accounts, then track down anything that doesn't line up and fix it at the root, not just the surface. - Manage contract buyouts — keep our buyout commitments straight: verify the amounts and end dates, process the payments, and keep the tracker clean so we always know where we stand. - Be our resident detective 🔍 — when the numbers are weird, dig until you know exactly why, then write it down clearly so the rest of the team can follow the trail. - Team up across Rundoo — work closely with Finance, Sales, and Client Success so billing stays clean through every handoff, renewal, and buyout. - Pitch in on ops 🤝 — billing is the core of the role, but we're a small team, so every now and then you'll pick up something on the broader ops side: a one-off report, a tracker that needs cleaning up, a vendor question, a process that needs a second pair of hands. - Make it better every week — turn what you learn into simple SOPs so the recurring stuff gets faster, cleaner, and way less error-prone over time. ## What we're really looking for ☑️ - You genuinely love to read and find things out. This is the big one for us. You're the person who won't let a tiny discrepancy go until you know the story behind it. 🧩 - You sweat the details — because in billing, the little errors are the ones that snowball. - You're great with numbers and spreadsheets — big piles of transactions don't scare you; spotting the one that's off is kind of your thing. - You write clearly — you can take a messy reconciliation and explain it simply, in writing, so anyone gets it. - You're organized and self-driven — you can own a recurring process and keep it on track without anyone chasing you. - You're comfortable working remotely from the Philippines with hours that overlap our US team. Bonus points 🌟 - Experience in billing, accounts receivable/payable, bookkeeping, or reconciliations. - You've used tools like Google Sheets, Salesforce, Brex, or QuickBooks. - You've written SOPs or process docs before. - You roll with a fast-moving startup where priorities shift and new puzzles pop up. - You're curious about building materials, paint & hardware, or SaaS/ERP — bonus, not required. ## Compensation 💵 - Base: $18,000/year - Quick honest note: this is a remote contractor role, so it doesn't come with the US benefits package (medical/dental/vision, 401k, etc.) — and no Philippines-mandated benefits either. We want to be upfront about that. - What you do get: a [Libro.fm](http://Libro.fm) audiobook subscription 🎧 and a monthly team dinner, usually somewhere fun in Alabang, Makati, or BGC 🍽️ The team you'll roll with 👥 Day-to-day, you'll work closest with our small-but-mighty ops crew: - [Sydney](https://www.linkedin.com/in/sydney-nathalie-gaspi-05a889234/) (Ops Manager) - Angie (Finance Operations Lead) - [Pauline](https://www.linkedin.com/in/pauline-margarette-villarosa-3375083b5/) (Finance Operations Lead) - [Criselda](https://www.linkedin.com/in/criselda-soliman-850601357/) (CX Operations Lead) A few folks across Rundoo you'll get to know well: - [Amrit](https://www.linkedin.com/in/amrit-kwatra-87066612a/) (Head of Data Science) - [Vidhan](https://www.linkedin.com/in/vidhanagrawal/) (Head of Product) - Our Account Executives How the interview works 🎤 - Intro Call (20 min, remote) – A get-to-know-you chat with Amanda, our founding recruiter. - Operations Take-Home Assignment (remote) - Complete a short take-home assignment involving a messy set of invoices/payments, where you’ll find and explain what’s off. - Operations Interview (30 mins, remote) – Have a deeper conversation with our Operations Manager about how you approach detail-heavy, dig-in-and-find-out work. - Meet with Amanda (in person) – A chance to connect in person at BGC, Makati, or Alabang. - Reference check - Offer ## About our founders 🌲 - [Andrew](https://www.linkedin.com/in/beckman-andrew/) (CTO): studied computer science & humanities at Stanford, worked as a software engineer at Apple and head of engineering at Anova; danced with the SF ballet (where he met his wife)! 🩰 - [Nick](https://www.linkedin.com/in/hershey-nick/) (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company 🍫 ## How we've fundraised 💰 We've raised $48m across four rounds: - A $2m pre-seed led by [Kent Bennett](https://www.bvp.com/team/kent-bennett) at [Bessemer](https://www.bvp.com/) with participation from Plug & Play, Quiet Capital, and Sequoia. - A $5m seed led by [Caitlin Bolnick Rellas](https://www.crv.com/team/caitlin-bolnick-rellas) at [CRV](https://www.crv.com/). - An $11m series A led again by Bessemer and CRV. - A $30m series B led by [Battery.](https://www.battery.com) ## About Rundoo ## Company Overview - **One-liner**: Rundoo provides an AI-first, cloud-based point-of-sale and operations platform purpose-built for independent hardware, paint, farm & feed, lumber, and lawn & garden supply stores. - **Entity Type**: Private (Series A, total funding $18M) - **Headquarters**: Redwood City, California, USA (additional office in Chicago) - **Founded**: 2021 - **Founders**: Andrew Beckman (CEO & Co‑founder) and Nick Hershey (CTO & Co‑founder) ## Core Business - **Primary industry/industries**: Retail technology / point-of-sale (POS) software for independent building and agricultural supply stores. - **Target customers**: Independent hardware stores, paint stores, farm & feed stores, lumber yards, lawn & garden centers (SMB / independent, B2B). - **Mission or purpose**: Modernize the 200,000+ independent supply stores in the U.S. by replacing outdated, cobbled-together software with an AI-powered platform that makes it easier to run the business and serve customers better. ## Products & Services - **Rundoo POS & Operations Platform**: A complete, web-based point-of-sale system with integrated payment processing, inventory management, customer accounts, and reporting. Designed to handle specialty workflows like paint tinting, seasonal demand, contractor pricing, and co-op catalogs. - **Rundoo AI**: A set of AI features that use the store’s own sales, inventory, and charge‑account data to generate purchase orders, run price comparisons against nearby competitors, and answer natural‑language questions (e.g., “Which products lost margin last month?”). - **AI Order Generation**: Automatically writes purchase orders based on historical sales, low stock, and seasonal trends. - **AI Price Comparisons**: Shows how the store’s prices stack up against local competitors and suggests adjustments. - **AI‑Generated Reports**: Responds to plain‑English questions with instant reports and insights. ## Market Standing - **Valuation**: Not disclosed (private company) - **Key Metric**: Total funding of **$18M** (Series A closed ~2024, $11M last round) - **Notable Investors/Partners**: Bessemer Venture Partners, CRV, Sequoia Capital, Plug and Play Ventures, Quiet Capital (and 6+ others) - **Growth Signals**: - **500+** independent stores across the U.S. and Canada on the platform. - Stores using Rundoo see an average **17% increase in top‑line sales** and a **2‑point increase in gross margin** in the year after go‑live. - Charge‑account balances drop by **25%** (faster collections). - Strong hiring momentum: 50 total employees (20 product + tech) with open roles across R&D, GTM, and G&A. ## Competitive Advantages - **AI‑first, purpose‑built platform**: Unlike general‑purpose POS systems, Rundoo is built specifically for independent supply stores, handling specialized workflows (tinting, bulk, standing orders, contractor pricing, seasonal demand). - **Proven ROI**: Measurable, documented improvements in revenue (+17%), margin (+2 points), and receivables (-25%) for early adopters. - **Data moat**: The AI models are trained on each store’s own data, making them more accurate and actionable than generic tools. - **Integrated ecosystem**: Partners with major brands and buying groups, reducing friction for stores that switch. ## Strategic Focus - **Deepen AI capabilities**: Make the platform “like your best employee” with increasingly autonomous ordering, pricing, and reporting. - **Expand into new verticals**: The platform already serves hardware, paint, farm & feed, lumber, and lawn & garden; a “Product Manager, New Industries” role signals intent to enter adjacent segments. - **Scale the customer base**: Grow from 500 to thousands of stores in the U.S. and Canada, leveraging AI as a key differentiator against legacy incumbents. - **Build the team**: Aggressively hiring across engineering, data science, product, sales, and implementation to fuel growth. ## Why Work Here - **Impact**: Work on a product that directly helps small‑business owners survive and thrive against big‑box competitors—measurable results. - **Culture**: Hybrid model (4 days in office, Thursday WFH) with offices in Redwood City (R&D) and Chicago (GTM). Open, AI‑first engineering culture. - **Benefits**: - 100% of medical, dental, and vision premiums for employees; 50% for dependents. - Company‑paid life & AD&D insurance (1x salary). - 401(k) with Betterment. - Unlimited PTO + 10 company‑paid holidays. - Daily team lunches. - Monthly gym membership. - Learning materials and audiobook subscriptions. - **Growth stage**: Early‑stage private company with strong venture backing and proven traction—opportunity to shape products and processes as the company scales. - **Remote options**: Some roles (e.g., Account Executive, Sales Development Representative) are remote; engineering positions are headquartered in Redwood City. ## Sources 1. [rundoo.ai](https://rundoo.ai/) – Product overview, AI features, customer results, partner logos. 2. [rundoo.ai/careers](https://rundoo.ai/careers/) – Mission, founders, benefits, open roles. 3. [builtin.com](https://builtin.com/company/rundoo) – Headcount (50 total, 20 product+tech), offices, hybrid schedule, perks. 4. [cbinsights.com](https://www.cbinsights.com/company/rundoo) – Founding year (2021), total funding ($18M), Series A, investor list. 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/rundoo) – Current job postings (implementation, sales, engineering, data science, recruiting). ## Other roles at Rundoo - [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-rundoo-redwood-city-pc3gw8gef3ma) — Redwood City, CA - [Product Manager, New Industries](https://feeny.ai/job/product-manager-new-industries-rundoo-redwood-city-yc0kdxxzqfpw) — Redwood City, CA - [Product Support Specialist](https://feeny.ai/job/product-support-specialist-rundoo-chicago-jgvv1qcq1ymz) — Chicago, IL - [Partner Growth Manager](https://feeny.ai/job/partner-growth-manager-rundoo-redwood-city-9vf203q3j3qx) — Redwood City, CA - [Tech Recruiter](https://feeny.ai/job/tech-recruiter-rundoo-redwood-city-887scasbfecy) — Redwood City, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-rundoo-chicago-6vg4nb6kpk1w) — Chicago, IL - [Software Engineer](https://feeny.ai/job/software-engineer-rundoo-redwood-city-54d362vwcfgx) — Redwood City, CA - [Account Executive](https://feeny.ai/job/account-executive-rundoo-chicago-fsy32ahknky2) — Chicago, IL - [Implementation Manager](https://feeny.ai/job/implementation-manager-rundoo-chicago-0b5pn1zfgk57) — Chicago, IL