---
title: 'Operations at Long Lake'
canonical: 'https://feeny.ai/job/operations-long-lake-new-york-qpht10bp1j23'
type: 'job'
last_seen: '2026-10-14'
---

# Operations at Long Lake

- **Company:** Long Lake
- **Location:** New York, NY / San Francisco, CA
- **Employment:** full-time
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/long-lake/a1c5ca19-5b83-4f43-8988-384da0eed3a9

## Job description

We are transforming the services economy with AI. Long Lake acquires service business and transforms how they operate through a shared AI platform, forward-deployed engineers, and a world-class M&A / operations team. We're backed by General Catalyst, Alpha Wave, Elad Gil, and others, with billions in permanent capital raised. We are not a private equity fund but a permanent capital vehicle with an extremely long-term view.

## The Role

You will work directly with the management teams of Long Lake’s businesses to solve their most important problems and drive results. The work spans commercial and operating improvement, putting Long Lake’s AI platform to work in day-to-day sales, service, and operations. The role demands speed and depth together: getting into the detail of a problem quickly, aligning with management on the answer, and owning execution until the result shows up in the numbers.

## What You’ll Do

Part of the work is analytical: budgets, forecasts, KPI reporting, and knowing the operating data well enough to see where a business is winning and losing. Most of it is execution alongside management teams. Problems you might work on:

- Building a budget and forecast that management trusts and uses to make decisions
- Diagnosing why a sales pipeline is not converting, fixing the process, and putting reporting in place to hold it accountable
- Evaluating marketing spend and channel performance, and reallocating to what pays back
- Working with Long Lake’s technology team to move a customer service or finance workflow onto our AI platform, and driving adoption until it is the default
- Taking an initiative with no clear owner from problem definition through execution

What Success Looks Like

- Revenue growth and margins improve measurably in the businesses you support
- Management teams treat you as part of their leadership team and bring you their hardest problems
- Budgets, forecasts, and KPI reporting are accurate and drive decisions
- Sales and marketing execution is measurable and accountable
- Something you built in one business has been rolled out to others

## Equal Opportunity

Long Lake is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.

## About Long Lake

## Company Overview
- **One-liner**: Long Lake is a holding company that applies frontier technology, including its proprietary Nexus AI platform, in partnership with management teams and founders to transform traditional service businesses across the American services sector.
- **Entity Type**: Private (Venture Capital-Backed; raised $3.78B to date)
- **Headquarters**: New York, NY, United States
- **Founded**: 2024
- **Founders**: Alex Taubman (Co-Founder and CEO)

## Core Business
- **Primary industry/industries**: Holding Companies, Other Commercial Services, Construction and Engineering
- **Target customers**: Service businesses across the American services sector (B2B, enterprise)
- **Mission or purpose statement**: To apply frontier technology in partnership with leading management teams and founders to revolutionize traditional service businesses with artificial intelligence, encouraging growth and competitive advantage in an evolving marketplace.

## Products & Services
- **Nexus AI Transformation Platform**: A proprietary AI platform used to accelerate growth, improve customer experience, and drive operational efficiency across Long Lake's portfolio of acquired service businesses.
- **Strategic Partnerships & Acquisitions**: Long Lake acquires and partners with wide-ranging services businesses, providing capital, strategic guidance, and AI capabilities to modernize and scale them. Notable acquisitions include Wold Architects and Engineers (June 2025) and a pending $6.3B acquisition of American Express Global Business Travel (Amex GBT).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total funding raised is $3.78B. The company has completed a $2.5B debt acquisition deal (June 2026) and is in the process of acquiring Amex GBT for $6.3B.
- **Notable Investors/Partners**: Alpha Wave Global, General Catalyst, Thrive Capital, Definition, Lightscape Partners, Koch Equity Development (Koch, Inc.), Elad Gil, D1. Debt financing partners include JPMorgan, Bank of America, Citi, and MUFG.
- **Growth Signals**: Raised $3.78B in total funding since its founding in 2024. Completed a $2.5B debt acquisition in June 2026. Announced the $6.3B acquisition of Amex GBT, the world’s largest corporate travel platform, in May 2026. Acquired Wold Architects and Engineers in June 2025. Backed by a consortium of top-tier venture capital and growth investors.

## Competitive Advantages
- **Proprietary AI Platform (Nexus)**: A key differentiator that allows Long Lake to systematically apply AI to modernize and accelerate a wide range of traditional service businesses, creating a unique value proposition for acquisition targets.
- **Deep Capital & Strategic Backing**: Supported by a world-class investor syndicate (General Catalyst, Thrive Capital, Alpha Wave, etc.) providing significant capital for large-scale acquisitions and operational investments.
- **Founder-Friendly Partnership Model**: Positions itself as a partner to management teams and founders, not just a financial acquirer, which can be attractive for acquisition targets seeking to maintain their culture and leadership.

## Strategic Focus
- **Aggressive Acquisition & Roll-Up Strategy**: Rapidly acquiring and partnering with service businesses across the American services sector to build a diversified portfolio.
- **AI-First Transformation**: Deploying its Nexus AI platform across acquired companies to drive growth, improve customer experience, and create operational efficiencies.
- **Large-Scale Platform Acquisition**: The pending $6.3B acquisition of Amex GBT represents a major strategic move to enter the corporate travel and expense management market, leveraging AI to transform a massive, established industry.

## Why Work Here
- **High-Impact, Fast-Paced Environment**: As a well-funded, rapidly growing private company making large-scale acquisitions, employees will likely work on high-stakes projects with significant resources.
- **Cutting-Edge AI Work**: The company is centered on applying frontier AI to real-world service industries, offering engineers and researchers the chance to work on a proprietary AI platform (Nexus) with tangible business impact.
- **Top-Tier Backing**: Working for a company backed by General Catalyst, Thrive Capital, and Alpha Wave signals strong financial stability and a high-growth trajectory.
- **Location**: Based in New York, NY.
- **Culture**: The company emphasizes partnership with founders and management teams, suggesting a culture that values collaboration, innovation, and operational excellence. The careers page lists roles in Engineering and M&A/Investments, indicating a focus on both technical talent and deal-making.

## Sources
1. [llmh.com](https://llmh.com/)
2. [PitchBook](https://pitchbook.com/profiles/company/640045-00)
3. [BusinessWire](https://www.businesswire.com/news/home/20260504231235/en/Long-Lake-Agrees-to-Acquire-American-Express-Global-Business-Travel-the-Worlds-Largest-Corporate-Travel-Platform-for-%246.3-Billion-With-Support-From-General-Catalyst-and-Alpha-Wave)
4. [Ashby Careers - Engineering & Research](https://jobs.ashbyhq.com/long-lake/fb2228ce-80d9-4d3c-afae-bc01e7e9f023)
5. [Ashby Careers - M&A and Investments](https://jobs.ashbyhq.com/long-lake/0449fd29-8278-4c90-aaa6-9ad4490a20f6)

## Other roles at Long Lake

- [Growth](https://feeny.ai/job/growth-long-lake-new-york-2q0ha25022zt) — New York, NY / San Francisco, CA
- [Finance](https://feeny.ai/job/finance-long-lake-new-york-6k6fy4zr6b7b) — New York, NY / San Francisco, CA
- [Technology](https://feeny.ai/job/technology-long-lake-new-york-frrgcd8rwem2) — New York, NY / San Francisco, CA
- [Operations](https://feeny.ai/job/operations-ghost-san-francisco-kjhpq32682yy) — San Francisco, CA
- [Operations](https://feeny.ai/job/operations-solveai-london-8s8s15y7mnkc) — London, United Kingdom
- [Operations](https://feeny.ai/job/operations-human-archive-global-dz4mtjbvd970) — Global
- [Operations](https://feeny.ai/job/operations-silna-health-new-york-e4f0me41kch6) — New York, NY
- [Operations](https://feeny.ai/job/operations-nomos-berlin-1a1v65g6k9hw) — Berlin, Germany
- [Operations](https://feeny.ai/job/operations-endex-new-york-3key0h1hk0nn) — New York, NY
- [Operations](https://feeny.ai/job/operations-metis-inc-san-francisco-fzg5h0kn4n6e) — San Francisco, CA