---
title: 'Operations Manager, Automation Development at Commure'
canonical: 'https://feeny.ai/job/operations-manager-automation-development-commure-mountain-view-xxvb1kpj7fqf'
type: 'job'
last_seen: '2026-09-19'
---

# Operations Manager, Automation Development at Commure

- **Company:** [Commure](https://feeny.ai/companies/commure)
- **Location:** Mountain View, CA
- **Compensation:** $80k–$120k
- **Employment:** full-time
- **Posted:** 2026-06-19
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.ashbyhq.com/commure/9ed78a3e-3928-47a1-a8e7-89d19c82d811/application

**Skills:** SQL, APIs, Python, Data Analysis, Workflow Automation, LLMs, Agentic Workflow Development, AI Automation Infrastructure, Prompt Iteration, Agent Workflows, Zapier, Retool, Cloud Services, Healthcare Operations, Claims Processing, Billing Systems

> This role combines operations, data analysis, and product thinking to automate and scale healthcare workflows. The incumbent will design, test, and operationalize automations using SQL, APIs, and emerging AI tools to improve efficiency and scalability.

## Job description

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role: We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. You are right for this role if you’re someone who can take an operational workflow, inspect the data, understand the business logic, build and modify tools, evaluate outcomes and ship measurable improvements. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting. This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automations across our stack, work hands-on with Product, Engineering teams, and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter. We want people who are excellent operators, strong problem solvers, and comfortable building from scratch. At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers. This full-time position requires working 5 days a week in our Mountain View, CA office.

## What You'll Do

- Own high-impact processes: Own one or more automation surfaces end-to-end: instrumentation, workflow mapping, SQL/data analysis, tool changes, experiment evaluation, rollout, monitoring, and post-launch debugging.
- Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs and harnesses) to automate manual claim-related workflows and improve scalability
- Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
- Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes

## What You Bring

- 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
- Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
- Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
- Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
- Bonus: Experience with AI Automation Infrastructure, such as:
- Prompt Iteration
- Evaluations
- Failure Analysis
- Agent Workflows
- Hallucination / Leakage / Overfitting Risks
- Human-in-the-Loop Design
- Confidence Thresholds
- Auditability
- Production Monitoring
- Bonus: Experience in healthcare operations, claims, or billing systems
- Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
- Bonus: Experience with agentic workflow development, building orchestration scripts and validation scripts, and working with the cloud

## Who You Are

- You investigate metric drops relentlessly until you've identified a root cause.
- You validate dashboard queries before trusting the output.
- You work comfortably with raw logs, database records, and edge cases.
- You translate domain expert knowledge into scalable automation.
- You apply rigorous critical thinking to LLM outputs and build appropriate guardrails.
- You ship useful tools early and iterate rather than over-engineer a perfect design doc.

Please be aware that all official communication from us will come exclusively from email addresses ending in @[commure.com](http://commure.com). Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

## About Commure

## Company Overview
- **One-liner**: Commure provides an AI-native enterprise Revenue Cycle Management (RCM) and ambient clinical documentation platform that powers the business and clinical workflows of large health systems.
- **Entity Type**: Private (last disclosed funding: Series E, June 2025)
- **Headquarters**: Mountain View, California, United States
- **Founded**: 2017 (based on earliest seed round)
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare technology (AI-powered RCM, ambient scribing, clinical intelligence)
- **Target customers**: Large health systems, hospitals, urgent care networks (B2B Enterprise)
- **Mission or purpose**: Simplify healthcare – reimagine the experience of care delivery by reducing administrative burden and letting clinicians focus on patients

## Products & Services
- **Ambient AI Scribing**: Automatically generates clinical documentation from patient encounters, integrating with Epic and 60+ EHRs.
- **Autonomous Coding**: AI-driven medical coding, charge capture, and clinical documentation improvement.
- **Revenue Cycle Management (RCM) Suite**: End-to-end automation including claim processing, denial management, appeal automation, reconciliation, and patient responsibility.
- **Patient Access**: AI-powered appointment scheduling, prior authorizations, patient intake, and referral management.
- **Clinical Copilots**: Real-time decision support tools that reduce cognitive load and surface actionable insights during encounters.
- **Care Navigation & Cues**: Post-visit follow-up, care coordination, and patient education tools.
- **Staff Safety**: Infrastructure for managing security and safety of healthcare staff.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: Annual Revenue ~$100M (LinkedIn estimate); Total Funding $974.3M raised across 10 rounds (including Series E of $200M in June 2025 led by General Catalyst)
- **Notable Investors/Partners**: General Catalyst (lead), Sequoia, Y Combinator, Lux Capital, Human Capital, 8VC, Greenoaks Capital, Elad Gil, NVIDIA (partner)
- **Growth Signals**: Achieved 300% year-over-year growth for two consecutive years; headcount grew 94.9% YoY to ~926 employees; named to Fortune’s Future 50 list (2025); processes $25B+ in annual claims and supports 40M+ ambient appointments across 150+ health systems and 2,000+ care sites.

## Competitive Advantages
- **Deep EHR integrations**: Works with 60+ EHR systems, including Epic, making it highly embedded in existing health system workflows.
- **End-to-end platform**: Covers the entire revenue cycle from patient intake and clinical documentation through claims, coding, and denial management – reducing handoffs and data silos.
- **Proven scale**: Trusted by leading systems like Yale New Haven Health, Mount Sinai, and others, with documented outcomes (e.g., 20% revenue boost at an NYC health system).
- **AI-first architecture**: Uses a unified data model to power real-time, AI-driven operations across clinical and administrative functions.

## Strategic Focus
- Expand AI-powered offerings into additional care segments (ambulatory, urgent care, etc.)
- Continue to build out ambient AI scribing and autonomous coding capabilities
- Deepen partnerships with large health systems and move from “upstart innovator to the industry standard” over the next few years
- Grow international workforce (31% in India, 7% in Bangladesh) while maintaining US headquarters

## Why Work Here
- **Culture highlights**: “Day 1” startup mentality with high ownership, extreme customer focus, and lean staffing – minimal pure management (“no work theater”); values include “Speed Above All Else” and “High Output Matters”
- **Remote/hybrid policy**: Not explicitly stated; headquarters in Mountain View, CA with teams across the US, India, Bangladesh, Colombia, and other countries – likely hybrid/remote options for many roles
- **Notable perks**: Flexible PTO, medical/dental/vision coverage, pet insurance (dog-friendly office in Mountain View), One Medical membership, pre-tax HSA/FSA/commuter benefits
- **Engineering culture**: Building mission-critical AI for healthcare with a strong product-engineering collaboration; founders and leaders come from health tech backgrounds; recent job postings include senior software engineer, backend engineer, and frontend platform manager roles

## Sources
1. [Commure.com](https://www.commure.com/)
2. [Commure Company Page](https://www.commure.com/company)
3. [Commure Careers Page](https://www.commure.com/careers)
4. [Commure Life at Commure](https://www.commure.com/life-at-commure)
5. [Commure LinkedIn](https://www.linkedin.com/company/commure)

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