--- title: 'Operations Manager at Feld Entertainment' canonical: 'https://feeny.ai/job/operations-manager-feld-entertainment-ellenton-scx1rf8q1eba' type: 'job' last_seen: '2026-09-26' --- # Operations Manager at Feld Entertainment - **Company:** Feld Entertainment - **Location:** Ellenton, FL - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-22 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.lever.co/feldinc/52ba07ea-82f5-4f56-b747-d64bd8a1cd30 ## Job description Provides support and assistance to the Tour Operations group. Provides leadership, guidance and support to all Tour Coordinators, Tour Office Coordinators and Athletic Trainers. Essential Functions Responsible for the hiring, onboarding, and training of all new Tour Coordinators. Responsible for the hiring and onboarding of all new Athletic Trainers. Works closely with the Head Athletic Trainer to coordinate training of all new Athletic Trainers and provide continued support. Assist with onboarding and support of Tour Office Coordinators. Provides (in conjunction with Tour Managers) leadership, guidance and administrative oversight of Tour Coordinators and Athletic Trainers. Creates and maintains training documents and operating policies. conducts regularly scheduled meetings with the Tour Coordinator team and Athletic Trainer team to provide direction, support, feedback and address any issues and concerns. Acts as liaison between Corporate Office departments and the Tour Coordinators regarding all immigration efforts for touring shows, personnel transportation, group hotel accommodations, public relations, and human resources. Oversight of all efforts to obtain visas for corporate personnel conducting show visits. Acts as liaison between Corporate Office personnel and Athletic Trainers regarding workers compensation, injury statistics, OSHA Logs. Provides support for all units’ public relations and promotional activities. Coordinates with the PR team any advance events occurring in the rehearsal periods and any large-scale PR events. Maintains Stagehand contract database and issues contracts for International Disney on Ice Stagehands and Ringling Stagehands. Works closely with Maritz representative on all group hotel logistics. Secures group hotel contracts for all refurbs, training and rehearsals conducted at Feld Entertainment Studios. Provides logistical support for Tour Operations, Show Support and Unit personnel leading up to and during rehearsal periods. Specific tasks may include but are not limited to locating/arranging housing for FEI personnel, contractors, and vendors, submitting payments and/or per diem for contractors, maintenance of calendars and schedules, transportation coordination. Coordinates travel arrangements for all Creative Team members (Designers, Directors, Choreographers), coaches/trainers and independent contractors during production periods and tour season. Review and distribute coach, trainer, and independent contractor contracts. Review and submit expense reimbursements for all Creative Team members, coaches/trainers, and independent contractors. Coordinates opening night event for all new productions including, but not limited to securing a location, food and beverage, décor, music. Maintains and distributes Tour Operations planning calendars; distributes show staffing updates to appropriate Corporate Office personnel. Responsible for own professional standards of conduct, appearance, and workmanship in respective job; and for following the rules, regulations and guidelines set forth by “Feld Entertainment, Inc.” All other job-related duties as assigned by supervisor. ## Qualifications College degree preferred but not required. Previous work experience as an Ice Show Tour Coordinator, an equivalent combination of work experience and education, or experience performing similar duties for a live touring show. Previous work experience in the Travel industry or coordinating / facilitating Domestic & Int’l travel arrangements for groups of 100 or more people. Must have a valid driver’s license & passport and be willing to travel internationally and domestically as needed. ## Skills & Abilities Proficient computer skills with Microsoft Word, Excel, and Outlook. Ability to apply common sense understanding to carry out instructions furnished in written, or diagram form, and the ability to solve practical problems and interpret diverse instructions. Ability to write detailed comprehensive reports and correspondence; and to communicate on various organizational levels with strong interpersonal and organizational skills. Familiarity with US & Int’l Visa requirements, Workers Compensation rules & procedures, FMLA, and the basics of US law regarding the hiring & termination of employees. Experience facilitating / coordinating PR / Promotional events; including live & taped Radio & Television events, Print interviews, and live appearances. Experience working with and managing large, multinational groups. ## About Feld Entertainment ## Company Overview - **One-liner**: Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences, including iconic shows like Monster Jam, Disney On Ice, and Ringling Bros. and Barnum & Bailey Circus. - **Entity Type**: Private (Family-owned) - **Headquarters**: Ellenton, Florida, United States (also listed as Palmetto, FL) - **Founded**: 1967 - **Founders**: Irvin Feld (family-owned and operated, currently led by Chairman and CEO Kenneth Feld) ## Core Business - **Primary industry**: Live family entertainment, touring productions, motorsports, and theatrical events. - **Target customers**: B2C – families, children, and live-event enthusiasts globally. - **Mission**: “Create memories and moments that light up arenas, stadiums, stages, homes and hearts around the world.” ## Products & Services For each major offering: - **Monster Jam™**: High‑octane monster truck touring series featuring custom‑built trucks, freestyle competitions, and stadium shows. - **Disney On Ice™**: Ice skating productions featuring Disney characters and stories, performed in arenas worldwide. - **Ringling Bros. and Barnum & Bailey® Circus**: The “Greatest Show on Earth” – a live circus spectacle with acrobats, animals, and clowns. - **Monster Energy AMA Supercross**: Professional motorcycle racing series on indoor tracks. - **SuperMotocross World Championship**: A championship combining outdoor motocross and supercross events. - **Feld Entertainment also produces other touring shows, special events, and merchandise/logistics support for its portfolio.** ## Market Standing - **Valuation/Market Cap**: Not publicly available (private, family‑owned). - **Key Metric**: Total funding – not applicable (bootstrapped, family‑owned). Annual revenue is not disclosed. - **Notable Investors/Partners**: Family‑owned; no external investors. Key partners include Disney, Monster Energy, and AMA (American Motorcyclist Association). - **Growth Signals**: Operates in more than 80 countries across six continents; continues to expand touring schedules and add new productions (e.g., SuperMotocross World Championship). ## Competitive Advantages - **Exclusive licenses**: Holds long‑term rights to produce Disney On Ice and Monster Jam, creating a strong moat. - **Global reach and experience**: Decades of experience in logistics, touring, and live‑event production across diverse markets. - **Brand recognition**: Iconic properties (Ringling Bros., Monster Jam) with built‑in fan bases. - **Vertical integration**: Owns production, marketing, and distribution capabilities for its live shows. ## Strategic Focus - **Current priorities**: Expanding international touring, enhancing digital engagement (e.g., streaming or digital content), and developing new live‑event formats. - **Direction for growth**: Deepening relationships with existing IP partners, exploring new family‑friendly entertainment concepts, and leveraging data to optimize routing and marketing. ## Why Work Here - **Culture highlights**: Family‑oriented, inclusive environment that “celebrates diversity.” Employees are part of creating magical experiences for millions. - **Remote/hybrid/office policy**: Most roles are on‑site at the Florida headquarters or at touring locations (e.g., warehouse in Jessup, MD). Some positions involve extensive travel with touring shows. - **Notable perks** (from careers page): - 401(k) with company match (defer 1–60% of pretax earnings) - Medical, dental, vision insurance (pre‑tax deductions) - Paid time off: 18 days/year (0–3 years), 23 days (4–10 years), 28 days (10+ years) - 8 paid holidays - Tuition reimbursement up to $2,000 per year (based on grades) - Free show tickets (24 complimentary tickets per year to select shows) - Employee discount programs (local restaurants, gyms, national retailers) - Volunteer program (4 hours/month for local charity) - Life insurance, disability coverage, flexible spending accounts ## Sources 1. [Feld Entertainment – Official Site](https://www.feldentertainment.com/) 2. [Feld Entertainment – Careers](https://www.feldentertainment.com/careers/) 3. [Feld Entertainment – All Positions (Lever)](https://jobs.lever.co/feldinc) 4. [Indeed – Feld Entertainment Company Profile](https://www.indeed.com/cmp/Feld-Entertainment,-Inc.-3) ## Other roles at Feld Entertainment - [Operations Transportation Driver](https://feeny.ai/job/operations-transportation-driver-feld-entertainment-wr3fwyq9pvaa) - [Senior Manager, YouTube Strategy & Operations](https://feeny.ai/job/senior-manager-youtube-strategy-operations-feld-entertainment-ellenton-y6zkxenh8986) — Ellenton, FL - [Associate Audio Producer](https://feeny.ai/job/associate-audio-producer-feld-entertainment-ellenton-1hbw0415rsad) — Ellenton, FL - [Manager, Global Public Relations – Monster Jam](https://feeny.ai/job/manager-global-public-relations-monster-jam-feld-entertainment-ellenton-gke4cqf5gk0j) — Ellenton, FL - [Experiential Activation Assistant Tour Manager - PRN](https://feeny.ai/job/experiential-activation-assistant-tour-manager-prn-feld-entertainment-kybbhtd2zjzt) - [Manager, Global Public Relations - SX](https://feeny.ai/job/manager-global-public-relations-sx-feld-entertainment-ellenton-4w5qjqpjbmc4) — Ellenton, FL - [Experiential Activation Tour Manager / CDL-A Driver](https://feeny.ai/job/experiential-activation-tour-manager-cdl-a-driver-feld-entertainment-9qakkdzpsgwq) - [Tailor / Draper](https://feeny.ai/job/tailor-draper-feld-entertainment-ellenton-bj1zc9rktnxd) — Ellenton, FL - [Public Relations Project Manager, Global Communications](https://feeny.ai/job/public-relations-project-manager-global-communications-feld-entertainment-adr9b4myj6k5) — Ellenton, FL - [Multimedia Content Manager](https://feeny.ai/job/multimedia-content-manager-feld-entertainment-ellenton-956h1esd2hwg) — Ellenton, FL