--- title: 'Operations Manager - Global Business Consulting at Veeva Systems' canonical: 'https://feeny.ai/job/operations-manager-global-business-consulting-veeva-systems-columbus-hd7gq0e72anx' type: 'job' last_seen: '2026-09-12' --- # Operations Manager - Global Business Consulting at Veeva Systems - **Company:** Veeva Systems - **Location:** Columbus, OH - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/veeva/5ea6d1c3-7e92-4d1f-ad80-8ec1ffbeab84 ## Job description Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting working together. Learn more about our products, vision, values, and status as a Public Benefit Corporation (PBC) on our website. Consulting is changing, and we’re not like other firms. Launched in 2019, Veeva Business Consulting has grown quickly and organically to over 500 global experts who combine deep domain knowledge with innovative technology to help Life Sciences companies work in a more efficient and connected way. We are growing aggressively as we look towards 2030.  We are seeking great people to help shape the future of the industry with the world’s leading software, data, AI, and expertise at their back. ## The Role Are you a high-energy, team first, problem solver looking to accelerate your career in business operations? In this role, you will manage core operational processes for Veeva’s global Business Consulting practice, ensuring smooth execution, organizational efficiency, and data-driven insights that empower our field teams to scale. As a trusted thought partner, you’ll have end-to-end ownership of key operational processes to streamline business execution at scale. ## What You’ll Do - Drive Practice Operational Discipline: Help streamline and maintain best practices across the Business Consulting practice, using data and clear communication to influence field teams and practice leaders without direct authority - Enable Data-Driven Decision Making: Track key operational metrics, generate actionable insights, and ensure reporting accuracy so leadership can make fast, informed business decisions - Streamline Operations & Improve Efficiency: Continuously audit current workflows to identify friction points; proactively build solutions that maximize productivity, eliminate administrative drag, and minimize costs - Act as a Collaborative Thought Partner: Build strong, cross-functional relationships across Business Consulting and broader Veeva teams, always keeping the bigger picture in mind and jumping in to support peers when needed - Adapt to Dynamic Priorities: Maintain agility in a fast-paced, evolving organization, anticipating operational challenges before they arise and pivoting quickly to address shifting business needs - Maintain Process & System Integrity: Ensure team adherence to operational procedures, taking deep personal ownership over deliverables and fixing issues root-cause when process gaps occur. ## Requirements - Bachelor’s degree in Business, Finance, Operations, Data Analytics, or a related field, or equivalent practical exposure (e.g. 2+ years of corporate/consulting experience). - Demonstrated experience improving or automating manual processes in a school, project, or work setting - Demonstrated experience working in complex people environments, adeptly managing relationships upwards, downwards, and with peers to achieve a goal - Familiarity with data visualization or analytics tools (e.g., advanced Excel, Tableau, Power BI, or Salesforce) - Strong Operations Mindset: A natural inclination to keep processes buttoned up, paired with a relentless drive to bring order, logic, and structure to complex or fluid workflows. - Mission-First Team Player: Proven track record of putting team success and the broader organizational mission ahead of self, innate understanding that we all win together. - Global & Cross-Cultural Agility: Willingness and ability to collaborate seamlessly across diverse cultures, geographies, and time zones to support a globally distributed practice. - High Learning Agility & Adaptability: Fast learner who thrives in an ever-changing, fast-paced environment and proactively solves problems rather than waiting for instructions. - Extreme Ownership & Reliability: Strong track record of meeting tight deadlines, taking pride in your work, and holding yourself accountable. including having the knowledge and humility to ask for help when needed. - Analytical Mindset: Comfortable working with data to extract insights, identify trends, and back up operational decisions with facts. - Strong Communication & Influence: Outstanding written and verbal communication skills, with the natural confidence to build rapport, collaborate across teams, and influence others effectively. ## Nice to Have - Prior experience working on a global operations team within a consulting organization - Prior experience working with Life Sciences companies Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: - A conversation with the hiring manager - A practical case exercise - A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ## Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program - Unrivaled career progression in a fast-growing, global team - Veeva is a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company. You can work from home or the office on any given day ## Compensation - Base pay: $50,000 - $70,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. ## About Veeva Systems ## Company Overview - **One-liner**: Veeva Systems builds the industry cloud for life sciences — cloud software, AI, industry-specific data, and consulting that help pharmaceutical, biotech, and medical device companies bring therapies to market faster. - **Entity Type**: Public (NYSE: VEEV), converted to a Public Benefit Corporation (PBC) in February 2021 — the first public company to do so - **Headquarters**: Pleasanton, California, USA (4280 Hacienda Drive, Pleasanton, CA 94588) - **Founded**: 2007 - **Founders**: Peter Gassner and Matt Wallach ## Core Business - **Primary industry**: Life sciences technology / healthcare IT — serving R&D, clinical, regulatory, quality, safety, and commercial functions - **Target customers**: B2B enterprise — pharmaceutical, biotechnology, and medical device companies; over 1,000 customers globally - **Mission/purpose**: "Building the Industry Cloud for Life Sciences" — helping the industry become more efficient and effective so it can focus on creating quality products in shorter time frames while maintaining compliance ## Products & Services - **Veeva Vault Platform**: The core cloud platform with applications for Clinical, Regulatory, Quality, and Safety — consolidating critical processes in one central system to accelerate study timelines, streamline regulatory processes, and unify quality and safety operations. - **Veeva AI**: Agentic AI added to the Veeva Vault platform, with deep, industry-specific agents for Veeva applications — designed to connect sponsors, sites, patients, and regulators more effectively and increase industry productivity. - **Commercial Solutions**: Applications, data, and analytics for marketing and commercial teams to maximize campaign performance. - **Consulting Services**: Business consulting alongside software, data, and AI to support customers' most critical business processes from R&D through commercialization. ## Market Standing - **Valuation/Market Cap**: Publicly traded (NYSE: VEEV); specific market cap not stated in cited sources. - **Key Metric**: 975+ customers (careers site) / 1,000+ customers (corporate site); close to 8,000 employees at end of fiscal 2026. - **Notable Investors/Partners**: Not disclosed in cited sources; as a public company with an extensive partner ecosystem supporting its cloud solutions. - **Growth Signals**: Added a net 637 employees in fiscal 2026, ending the year with close to 8,000 employees; launched Veeva AI as a major portfolio expansion; has grown steadily "without the need for significant layoffs historically"; product hubs span Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. ## Competitive Advantages - **Industry-specific depth**: Unlike generic enterprise software, Veeva is built exclusively for the highly regulated life sciences industry, covering the full value chain from clinical through commercial. - **Public Benefit Corporation structure**: Legally obligated to balance shareholder interests with customers, employees, partners, the life sciences industry, and communities — a durable differentiator in talent and customer trust. - **Scale and switching costs**: Deep integration across R&D, quality, regulatory, and commercial workflows for over 1,000 customers creates significant lock-in. - **No non-compete agreements**: Veeva does not require employees to sign non-competes and has taken legal action to fight their unfair use — a strong cultural and recruiting advantage. - **Clear values in priority order**: Do the Right Thing, Customer Success, Employee Success, Speed. ## Strategic Focus - **Industry cloud expansion**: Continuing to build out the full industry cloud — software, AI, data, and consulting — to become "essential to and appreciated by" the life sciences industry. - **Veeva AI rollout**: Making agentic AI a transformative layer across the Vault platform to increase innovation and productivity from drug development through commercialization. - **High-quality job creation**: Investing in people with tech-enabled hiring tools, manager training (with direct CEO involvement), and fair, flexible employment — while maintaining steady, measured growth without significant layoffs. - **Long-term durable growth**: Operating as a PBC with a commitment to the life sciences industry's critical functions. ## Why Work Here - **Work Anywhere policy**: Employees can work from home or the office on any given day; product teams are organized in regional hubs (Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, Toronto) with regular in-person collaboration. - **Culture and values**: Collaborative environment where employees are "treated with respect" and supported to "captain their own ship" toward growth; values are explicitly prioritized: Do the Right Thing, Customer Success, Employee Success, Speed. - **Giving back**: 1% Veeva Giving program — each employee receives an amount equal to 1% of their base salary annually to donate to non-profits of their choice; giving is entirely employee-driven. - **Equity for employees**: Equity program designed so the vast majority of employees participate and benefit financially in the company's growth. - **No non-compete clauses**: Employees are free to work where they choose, and the company actively fights unfair non-compete practices in the industry. - **Stability with growth**: "Measured and thoughtful" hiring that has historically avoided significant layoffs, with net headcount growth of 637 in fiscal 2026. - **Meaningful work**: Directly supports life sciences companies in their mission to improve and extend life. ## Sources 1. [veeva.com](https://www.veeva.com/) 2. [careers.veeva.com](https://careers.veeva.com/) 3. [careers.veeva.com — Why Veeva](https://careers.veeva.com/why-veeva/) 4. [veeva.com — Corporate Citizenship](https://www.veeva.com/corporate-citizenship/) 5. 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