--- title: 'Operations Manager at Highlight AI' canonical: 'https://feeny.ai/job/operations-manager-highlight-ai-san-francisco-gf027bm71gqd' type: 'job' last_seen: '2026-09-07' --- # Operations Manager at Highlight AI - **Company:** Highlight AI - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-21 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/highlightai/575c85ba-9ddf-4a32-a58c-0f2ae594ac91 ## Job description Highlight is building a shared intelligence layer for the modern workforce. Highlight unifies context across every person and tool on your team, seamlessly bridging information silos. It evolves with your organization to proactively route knowledge and reliably automate workflows. We're looking for a high agency Operations Manager who wants to build the operating system of a fast growing AI company. This role blends recruiting support with overall operational coordination - you'll help build our team while also keeping the day-to-day business systems clean, accurate, and on track. It's a great fit for someone who thrives on structure, enjoys variety, and wants broad exposure to how a fast-moving startup actually functions. As our current target demographic focuses on recruiters, you’ll get to use our product daily and have a direct impact on our roadmap. In the early months, you'll focus on executing core workflows reliably. As you settle in, you'll take on more ownership over improving processes and making our systems faster and more scalable. ## What You'll Do Talent & Recruiting Support - Conduct initial candidate screens to assess fit before looping in hiring managers - Coordinate interview logistics with contract recruiters from start to finish, ensuring a smooth, professional experience for every candidate - Keep candidates engaged and informed throughout the hiring process - Maintain accurate, up-to-date records in the applicant tracking system - Work with hiring managers to define role requirements and build structured interview plans Operations Support - Aid in managing recurring operational workflows including invoicing, vendor payments, expense tracking, and reimbursements - Manage office facilities needs, including vendor coordination, maintenance requests, supply ordering, and workspace setup - Support billing cycles, accounts receivable follow-up, and collections tracking - Help create and maintain internal documentation and SOPs to keep the team aligned as it scales - Take on general HR, office, and operations tasks as needed ## What We're Looking For - 3-5 years of experience in recruiting, operations, project coordination, or a related field - Prior experience at an early-stage or high-growth company - Exceptional organizational skills and an eye for detail - little falls through the cracks on your watch - Genuinely energized by startup environments - fast pace, shifting priorities, and building things as you go - Comfortable using AI tools to work more efficiently - High discretion when handling sensitive company or candidate information - Strong prioritization and time management: comfortable triaging across recruiting, operations, and facilities without dropping the ball - Comfortable working with numbers and financial systems (invoicing, AR, reimbursements, expense tracking) - Warm, professional interpersonal skills as you're often a candidate's first impression of Highlight and a key point of contact across teams and vendors ## Nice to Have - Experience supporting technical recruiting (engineering, ML/AI, security roles) - Familiarity with ATS platforms (Ashby, Greenhouse, Lever) or finance/HR tools (Ramp, QuickBooks, Rippling, Gusto) ## Benefits - Competitive salary and generous equity package - Health, dental, and vision insurance - Flexible PTO and parental leave - Paid team lunches and dinners during the week - Relocation package ## About Highlight AI ## Company Overview - **One-liner**: Highlight AI provides an autonomous AI layer that captures team context from meetings, messages, and tools to proactively coordinate work, automate workflows, and reduce context switching. - **Entity Type**: Private (Series A, $40M led by Khosla Ventures in March 2026) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Karim Atiyeh (CEO, per company site), Pim de Witte (Co-founder, Chairman), and Sergei Sorokin (Co-founder & CEO, per LinkedIn — note conflicting title) ## Core Business - **Primary industries**: AI-powered productivity and team coordination software - **Target customers**: B2B, knowledge-worker teams (product managers, engineers, designers, recruiters, and any cross-functional group) - **Mission**: Replace manual prompting with autonomous, proactive assistance and build a shared team memory so coordination effort is minimized and teams can focus on building. ## Products & Services - **Highlight (the core platform)**: An AI assistant that integrates with tools like Slack, Linear, Notion, email, and calendars. It captures every commitment, decision, and action from calls, messages, and docs into a shared memory; automatically drafts next steps, sets reminders, and runs predefined workflows. Available as a desktop app (Windows & Mac) and as a “teammate” that operates across all apps. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: $50.1M total funding (Seed $10.1M in Oct 2024 led by General Catalyst; Series A $40M in March 2026 led by Khosla Ventures) - **Notable Investors & Partners**: General Catalyst (seed), Khosla Ventures (Series A) - **Growth Signals**: Hundreds of thousands of self-serve users; now in early access with organizations; employee count grew 8.3% YoY to 13 people; hiring for senior roles (Head of AI, Senior ML Engineer, Founding Product Marketer). ## Competitive Advantages - **Shared team memory**: Captures high-fidelity context (screen, audio, decisions) automatically, eliminating the need to manually document handoffs. - **Proactive automation**: Highlight acts before being asked — drafts Linear tickets, Slack summaries, and reminders without human prompts. - **Multi-agent platform vision**: Plans to let developers build multiplayer agents on top of its context layer, creating a moat around organizational knowledge. - **Team-first design**: Focuses on reducing coordination overhead (the “coordination tax”) rather than just making individuals faster. ## Strategic Focus - Build a 10x context-capture system and shared memory layer for teams. - Evolve that layer into a proactive command center that orchestrates work across tools. - Open a platform for developers to deploy agents and fine-tuned world models that learn by observing team workflows. - Expand from hundreds of thousands of individual users to enterprise-scale deployments. ## Why Work Here - **Culture**: Small, high-autonomy team of systems thinkers and builders from Discord, Medal.tv, and Meta. Emphasizes “building something that matters” and obsession with user behavior and detail. - **Work environment**: San Francisco-based; hybrid likely given small size and need for deep collaboration. - **Engineering ethos**: Focus on solving hard problems in context, autonomy, and collective intelligence — not just feature delivery. - **Growth stage**: Early-stage with strong funding, so engineers and product builders can have outsized impact. ## Sources 1. [highlightai.com/about](https://highlightai.com/about) 2. [highlightai.com](https://highlightai.com/) 3. [jobs.ashbyhq.com/highlightai](https://jobs.ashbyhq.com/highlightai) 4. [linkedin.com/company/tryhighlight](https://www.linkedin.com/company/tryhighlight) 5. [highlightai.com/mission](https://highlightai.com/mission) ## Other roles at Highlight AI - [Early Career Product Engineer](https://feeny.ai/job/early-career-product-engineer-highlight-ai-san-francisco-5h5e7f99can9) — San Francisco, CA - [Head of AI](https://feeny.ai/job/head-of-ai-highlight-ai-san-francisco-mmqzq96tebag) — San Francisco, CA - [Member of Design Staff](https://feeny.ai/job/member-of-design-staff-highlight-ai-san-francisco-5vcsfkxn8r09) — San Francisco, CA - [Member of Technical Staff, ML](https://feeny.ai/job/member-of-technical-staff-ml-highlight-ai-san-francisco-52ykf9gwfnxx) — San Francisco, CA - [Member of Technical Staff, Backend](https://feeny.ai/job/member-of-technical-staff-backend-highlight-ai-san-francisco-df2741mc2s3z) — San Francisco, CA - [Member of Technical Staff, Full-Stack](https://feeny.ai/job/member-of-technical-staff-full-stack-highlight-ai-san-francisco-gphmnw0xycxb) — San Francisco, CA - [Operations Manager](https://feeny.ai/job/operations-manager-willow-health-canada-jv56ks6p4yyt) — Canada - [Operations Manager](https://feeny.ai/job/operations-manager-quince-carneys-point-new-jersey-kw49b9tev71w) — Carneys Point New Jersey, United States - [Operations Manager](https://feeny.ai/job/operations-manager-kobie-marketing-st-petersburg-7xtpx66m9ezk) — St Petersburg, FL - [Operations Manager](https://feeny.ai/job/operations-manager-trading212-poland-56ejcgvg1q40) — Poland