--- title: 'Operations Manager - Raleigh NC at Window Nation' canonical: 'https://feeny.ai/job/operations-manager-raleigh-nc-window-nation-raleigh-zrz1s32zxb3v' type: 'job' last_seen: '2026-11-02' --- # Operations Manager - Raleigh NC at Window Nation - **Company:** Window Nation - **Location:** Raleigh, NC - **Compensation:** $85k–$106k - **Work type:** onsite - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-02 - **Apply:** https://jobs.lever.co/windownation/37a88995-0275-40f0-b89c-4787245883ac ## Job description One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. Reporting to the Regional Director, Installation Services, our Operations Manager is responsible for the overall operations of the branch installation process. This includes overseeing the profitability, pipeline management, inventory efficiency, expense control, staff development as well as hyper focus on the customer experience. The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business’s growth strategy. The candidate should be comfortable multitasking and working cross-functionally with different business functions. The ideal candidate will have previous experience in related fields. What You'll Do: - Develop and manage the branch operational plan that meets the company’s goals and objectives. - Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability - Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators - Maintain positive customer relationships; identify, monitor, and manage customer service standards - Collaborate with the regional team to identify, develop, and implement best practices and SOPs What We're Looking For: - High school diploma, GED, or equivalent education - 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry - 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results - Valid driver’s license Preferred Skills and Experience: - Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries - Bachelor’s degree in business, operations or construction management, or related field - Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products - Knowledge of building codes, construction techniques, safety standards, and compliance requirements - Previous experience recruiting, managing, and onboarding independent contractors or installation crews - Ability to manage branch financials, including budgeting, P&L oversight, and cost control - Advanced proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.) - High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus - Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions What We Offer: - Competitive pay and performance-based bonus opportunities: $100,000-$110,000/year - Full benefits package including medical, dental, vision, life, and 401(k) retirement options - Paid time off - Growth opportunities within a rapidly expanding company - A supportive team culture where your contributions matter and craftsmanship is celebrated - Training to help you succeed from Day One ## #LI-NB1 Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. ## About Window Nation ## Company Overview - **One-liner**: Window Nation is a family-owned, third-generation window replacement and door installation company serving homeowners across the United States. - **Entity Type**: Private (backed by AEA Investors, LP) - **Headquarters**: Fulton, Maryland, United States - **Founded**: 2006 - **Founders**: Harley Magden and Aaron Magden ## Core Business - **Primary industry**: Residential construction / home improvement (window and door replacement). - **Target customers**: Homeowners (B2C) across the U.S. - **Mission or purpose**: “Help our customers find the perfect windows and doors for their home” and “turn your house into your dream home” through high-quality products and exceptional customer relationships. ## Products & Services - **Window Replacement**: Custom-made, Energy Star certified replacement windows in a variety of styles. - **Door Installation**: Entry and patio doors, also custom-fitted to the home. - **Professional Installation**: Company-owned crews provide end-to-end service, from consultation to installation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Annual revenue of $258.1M (2025/2026 estimate) [linkedin.com](https://linkedin.com/company/windownation). - **Notable Investors/Partners**: - AEA Investors, LP (current parent company) [linkedin.com](https://linkedin.com/company/windownation). - Previously acquired by The Cortec Group (2018). - Acquisitions: Armorvue Window and Door (2024) and NewSouth Window Solutions. - **Growth Signals**: - Third largest window replacement company in the U.S. by revenue. - Employee headcount: ~457 (up 26.5% YoY) [linkedin.com](https://linkedin.com/company/windownation). - 22 showrooms across the country. - Strong LinkedIn follower growth (+70.9% year-over-year) [linkedin.com](https://linkedin.com/company/windownation). ## Competitive Advantages - **Third-generation expertise**: Founders grew up in the window replacement industry, bringing deep knowledge and credibility. - **Scale and reach**: 22 showrooms nationwide and a large, trained installation workforce. - **Customer-centric model**: Emphasis on relationships and “do the right thing” culture, backed by a 100% satisfaction promise. - **Energy Star certified products**: Differentiator for energy-conscious homeowners. ## Strategic Focus - **Geographic expansion**: Continues to open new markets and acquire regional competitors (e.g., Armorvue, NewSouth) to build national footprint. - **Operational excellence**: Ongoing training and education for team members on latest products and installation techniques. - **Digital transformation**: Leveraging AI tools in hiring and likely investing in customer-facing technology (online scheduling, digital support). ## Why Work Here - **Culture**: Employees describe a “great culture” with approachable owners who are “family oriented” and generous. Company emphasizes diversity, fun, and mutual support [windownation.com](https://www.windownation.com/about-us/careers). - **Work environment**: Mix of on-site (call center, installation, field roles) and hybrid (e.g., Digital Customer Support Representative in Fulton, MD) [jobs.lever.co](https://jobs.lever.co/windownation). - **Benefits & perks**: - Medical, Dental, Vision, Disability, Life Insurance - 401(k) with employer match - Company-paid training and personal/professional development opportunities - Paid community volunteer days - Annual sales team President’s Club trip - Company vehicles for applicable roles - Fun events: Graphic Tee Tuesdays, pizza, potlucks, parties [windownation.com](https://www.windownation.com/about-us/careers) - **Ratings**: - LinkedIn: 3.7/5 (386 reviews) – Work-Life 3.4, Compensation 3.6, Culture 3.7, Career 3.5 [linkedin.com](https://linkedin.com/company/windownation). - Indeed: 3.5/5 overall (2026 rating 2.33, but 2024 was 4.29) – Work-Life 3.3, Compensation 3.6, Culture 3.5 [indeed.com](https://www.indeed.com/cmp/Window-Nation,-LLC). ## Sources 1. [windownation.com (Careers)](https://www.windownation.com/about-us/careers) 2. [jobs.lever.co (Window Nation job listings)](https://jobs.lever.co/windownation) 3. [windownation.com (About Us)](https://www.windownation.com/about-us) 4. [linkedin.com (Window Nation company page)](https://linkedin.com/company/windownation) 5. [indeed.com (Window Nation, LLC reviews)](https://www.indeed.com/cmp/Window-Nation,-LLC?campaignid=mobvjcmp&from=mobviewjob&fromjk=8ca84f661bd3845f&tk=1js29e46pg8qh801) ## Other roles at Window Nation - [Field Technician - Greater Seattle Area](https://feeny.ai/job/field-technician-greater-seattle-area-window-nation-seattle-smen8zs6aqar) — Seattle, WA - [Operations Manager](https://feeny.ai/job/operations-manager-window-nation-blaine-ccqcent2zd78) — Blaine, MN - [Field Technician- Atlanta](https://feeny.ai/job/field-technician-atlanta-window-nation-atlanta-ge798xmvrh9a) — Atlanta, GA - [In-Home Sales Representative - Chicagoland Area](https://feeny.ai/job/in-home-sales-representative-chicagoland-area-window-nation-romeoville-8yyx11bh9wxh) — Romeoville, IL - [Installation Manager](https://feeny.ai/job/installation-manager-window-nation-greenville-f91v9pa7e6t1) — Greenville, SC - [Field Technician - Detroit, MI](https://feeny.ai/job/field-technician-detroit-mi-window-nation-detroit-v6gmvwk7t0x6) — Detroit, MI - [Director Customer Experience](https://feeny.ai/job/director-customer-experience-window-nation-fulton-p9320qqjtn9s) — Fulton, MD - [Director, Digital Performance Marketing](https://feeny.ai/job/director-digital-performance-marketing-window-nation-fulton-t9ym3dyrp0kh) — Fulton, MD - [NewSouth Window- Permit Coordinator- Tampa](https://feeny.ai/job/newsouth-window-permit-coordinator-tampa-window-nation-tampa-qk9e0b71g9qm) — Tampa, FL - [Operations Manager - Greenville SC](https://feeny.ai/job/operations-manager-greenville-sc-window-nation-greenville-7w9eexev4c3s) — Greenville, SC