---
title: 'Operations Manager - Supply, France at AnyVan'
canonical: 'https://feeny.ai/job/operations-manager-supply-france-anyvan-dakar-gafwv5yj5pe9'
type: 'job'
last_seen: '2026-09-25'
---

# Operations Manager - Supply, France at AnyVan

- **Company:** AnyVan
- **Location:** Dakar, Senegal
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-25
- **Apply:** https://jobs.ashbyhq.com/anyvan/65e3113b-a562-4fea-a168-f4d13bd88e58

## Job description

Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast.

Back in 2009, our Chairman Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans.

Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year.

Supply Manager, France 🇫🇷 — Transport Partner Operations

We’re looking for a hands on manager to focus on customers and drivers in France. You’ll lead our Transport Partners (TP’s) operations team owning everything from recruiting and onboarding our TP’s to keeping the whole allocation engine (making sure every customer who has booked a job with us, has a driver assigned to deliver it) running like clockwork.

You’ll be the crucial link between the frontline and senior leadership, and the person who makes sure France has the coverage it needs, every single day.

We operate at pace:

- Priorities change quickly
- Multiple initiatives run in parallel
- New campaigns and structures launch regularly
- Comfort with ambiguity and constant change is essential.

This role is intentionally not for everyone. This role is NOT:

- A strategy-only leadership seat.
- A sit behind reports job, you will jump in and show your team how its done
- A role where you inherit a perfect team and just maintain it - you drive high performance
- A place to hide behind dashboards instead of fixing root causes
- A role to avoid the difficult coversations, hard targets, tough feedback or accountability

This role is for you if…

- You thrive under pressure and like tough targets.
- You’re comfortable being in the detail (calls, coaching, blockers) and also building the system.
- You bring pace and ownership, you don’t need chasing.
- You lead with warmth and edge: you care, but you don’t tolerate low standards.

What you’ll be doing:

Partner lifecycle: recruiting, onboarding, retention, compliance

- Recruit TPs against a monthly accreditation target, prioritising the vehicle types and geographies where we need coverage most.
- Own the signup-to-first-job funnel and clear the blockers causing drop-off running 30/60/90 day early-life management along the way.
- Get partners set up and self-sufficient on our portal and app: find, bid, accept, complete, invoice.
- Keep TP records and compliance docs watertight, and act fast on anyone who falls short.
- Own active TP numbers and churn, running a segmented contact strategy (top performers, developing, at-risk, dormant) that wins people back.
- Own cancellation rate, on-time performance and feedback scores, with a clear coach-warn-suspend-offboard process behind it.

Allocations & platform engagement

- Match the right TP to the right job, fast and cost-effectively, balancing speed against margin.
- Get on the phone and negotiate rates as close to the original as possible.
- Run live availability lists; TPs, vehicles, locations, routes, rates, margins and keep jobs on track.
- Own the hard-to-cover queue: flag and reprice before jobs become customer failures, and step in on the complex, multi-drop, high-value stuff.
- Push TPs to win work themselves through the portal and app, cutting down what needs manual allocation.
- Sort delivery issues fast, for TPs and customers alike, and keep the admin accurate.

## Team leadership

- Coach and develop your team: objectives, regular feedback, 1:1s, data-led reviews.
- Run the huddles, set the daily focus, and build a culture people want to be part of.
- Own staffing plans and shift coverage, keeping an eye on attendance and overtime.
- Be the escalation point when things get tricky, and handle conflict like a pro.
- Build the SOPs and training that keep everyone consistent.

Performance, improvement & reporting

- Dig into the data to find root causes and cut cost to serve.
- Own your team’s KPIs and dashboards, and present trends, risks and opportunities with confidence in leadership meetings.
- Support forecasting, supply-demand modelling and capacity planning.
- Team up with Product, Tech and Commercial to keep improving the TP experience.

What you’ll need to succeed:

- Fluency in French and English (English is our common business language, so you’ll need both)
- A proven track record in an operations/commercial leadership role with the ability to build and drive high performing teams
- The ability to learn new things quickly and thrive in fast paced changing environments
- Commercial instincts, you know how to balance coverage speed, the customer promise, and margin
- Performance focused with a strong track record of hitting your numbers
- Strong communication, negotiation and phone-based influencing skills. High EQ, sharp attention to detail
- Excel and dashboard skills that turn into clean, fast, accurate reporting
- Strong alignment with our values
- Happy and able to be based from our offices in Dakar 5 days a week

Bonus points if you have:

- Contact centre or logistics experience is preferred
- Experience working with customers in France is advantageous

What We Offer: 💰 Competitive Salary and bonus structure 🚀 Career Growth - Join a disruptive technology leader and fast forward your career move

Our company values are:

- Have fun, get it done
- Progress over perfection
- One team thinking big

You can find out more about our Company, Culture and Values here: [Our Careers Page](https://www.anyvan.com/careers) [General FAQ's](https://anyvan.atlassian.net/wiki/external/ZmU2MzQ4ZjdjYzI2NDBlZGFkNGJjOGFlNTIxYTU3YWI) [Our Culture](https://anyvan.atlassian.net/wiki/external/MTA4MDJlZTE1Nzk0NGY2YjhlNGI2MmMwYTBiMzEyNmQ)

DE&I We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.

## About AnyVan

## Company Overview
- **One-liner**: AnyVan operates a technology-driven managed marketplace that connects customers with transport providers for moving, removals, and delivery services, aiming to eliminate wasted miles and reduce CO₂ emissions.
- **Entity Type**: Private (funding stage not disclosed)
- **Headquarters**: London, UK
- **Founded**: 2009
- **Founders**: Angus (last name not publicly available in sources)

## Core Business
- **Primary industry**: Logistics technology, moving and delivery services
- **Target customers**: B2C and B2B – consumers needing home or office moves, businesses requiring delivery and storage services
- **Mission**: To create the world’s most efficient logistics technology and halve the number of wasted miles by filling empty vans, while making moving anything, anywhere simple and affordable

## Products & Services
- **AnyVan Marketplace (Platform)**: A managed marketplace connecting customers with vetted local transport providers. Customers receive real-time quotes, live tracking, and a dedicated moving expert for home removals.
- **Carbon-Neutral Removals & Delivery**: The only carbon-neutral removals and delivery company in the UK, using route optimisation to group jobs and reduce fuel consumption.
- **Self-Service Booking & Instant Quotes**: Online platform allowing customers to get instant price estimates and book moves for items of any size.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over 3 million moves completed; 150,000+ five-star Trustpilot reviews; 25–30% year-on-year growth; ~400 employees (“AnyVanners”)
- **Notable Investors/Partners**: Not publicly specified in available sources
- **Growth Signals**: Active in 6 European markets (UK, Ireland, France, Spain, Italy, Germany); 25–30% revenue growth; 20% of employees promoted or pivoted into new roles in the last 18 months; saved over 47 million km of wasted miles; offices in London, Cape Town, and Bogotá

## Competitive Advantages
- **Technology-Driven Efficiency**: Proprietary route optimisation software reduces empty miles, cutting costs for customers and fuel consumption for providers.
- **Carbon-Neutral Commitment**: First and only carbon-neutral removals and delivery company in the UK, with a target of a zero-emission platform by 2040.
- **Scale with Trust**: 150,000+ verified five-star reviews and a 4.6 Trustpilot rating build strong consumer confidence.
- **Multi-Market Presence**: Operating across six European countries provides network density and scalability.

## Strategic Focus
- **Sustainability**: Continue reducing wasted miles and supporting drivers in the transition to electric vehicles, aiming for a zero-emission platform by 2040.
- **International Expansion**: Deepen presence in existing European markets and potentially enter new ones.
- **Technology Innovation**: Invest in further automation, real-time tracking, and data-driven matching to improve customer and driver experience.
- **Talent Development**: Foster internal mobility (1 in 4 employees switched roles or were promoted in 18 months) and maintain a culture that balances fast growth with employee well-being.

## Why Work Here
- **Culture & Values**: “Have fun, get it done,” “Progress over perfection,” and “One team, thinking big.” Employees describe a hands-on, no-ego environment with quick decision-making and a strong sense of impact.
- **Hybrid Working**: Most roles follow a 3-day-in-office, 2-day-remote model (for sales roles, hybrid kicks in after consistently hitting targets). Offices in London, Cape Town, and Bogotá.
- **Perks**: Free breakfast and barista coffee daily; on-site gym (London); Vitality health care (UK); enhanced sick pay; 25 days holiday plus public holidays and Christmas Eve off; long-service perks up to 30 days; cycle-to-work scheme; weekly socials and quarterly performance awards (recent winners went to the Alps).
- **Career Growth**: 20% of team promoted or pivoted in the last 18 months; leaders with deep expertise willing to mentor.
- **Interview Process**: Typically three stages – a 15–30 min intro call with Talent, a 30–60 min video meeting with the hiring manager, and an in-person interview with a short task or role-play. Smart-casual dress; no suits required.

## Sources
1. [AnyVan Careers Page](https://www.anyvan.com/careers)
2. [AnyVan About Us](https://www.anyvan.com/about-us)
3. [AnyVan Home Page](https://www.anyvan.com/)
4. [AnyVan Jobs on Ashby](https://jobs.ashbyhq.com/anyvan)
5. [AnyVan LinkedIn](https://uk.linkedin.com/company/anyvan)

## Other roles at AnyVan

- [Operations Manager - Supply, France](https://feeny.ai/job/operations-manager-supply-france-anyvan-cape-town-yammyr87yg4h) — Cape Town, South Africa
- [Marketing Lead - France](https://feeny.ai/job/marketing-lead-france-anyvan-london-d7dbehn9gb7s) — London, United Kingdom
- [Sales Executive - Germany (Remote)](https://feeny.ai/job/sales-executive-germany-remote-anyvan-remote-10hy5fekza32)
- [Sales Manager](https://feeny.ai/job/sales-manager-anyvan-cape-town-srj8sx1fqrtn) — Cape Town, South Africa
- [Software Development Engineer](https://feeny.ai/job/software-development-engineer-anyvan-london-je58qc6w5nq9) — London, United Kingdom
- [Software Development Engineer](https://feeny.ai/job/software-development-engineer-anyvan-cape-town-2ga8aeb8fdx8) — Cape Town, South Africa
- [Head of Sales - France](https://feeny.ai/job/head-of-sales-france-anyvan-dakar-9yrkybfn0w2c) — Dakar, Senegal
- [Head of Sales - France](https://feeny.ai/job/head-of-sales-france-anyvan-cape-town-n6g55zkwbwfd) — Cape Town, South Africa
- [Sales Executive - Italy](https://feeny.ai/job/sales-executive-italy-anyvan-cape-town-qhq52j1s8v12) — Cape Town, South Africa
- [Sales Executive - German Speaking](https://feeny.ai/job/sales-executive-german-speaking-anyvan-bogota-j6kjd3ct8312) — Bogota, Colombia