---
title: 'Operations Process & Systems Manager at Pergolux'
canonical: 'https://feeny.ai/job/operations-process-systems-manager-pergolux-frankfurt-wa4cr1kbtqcp'
type: 'job'
last_seen: '2026-10-23'
---

# Operations Process & Systems Manager at Pergolux

- **Company:** Pergolux
- **Location:** Frankfurt, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-23
- **Apply:** https://jobs.ashbyhq.com/pergolux/a284fb2d-d6b2-4080-9e86-776c33c77814

## Job description

As Operations Process & Systems Manager, you will take full ownership of the systems our Operations team runs on and the processes that connect them, so every pergola we sell moves smoothly from purchase order to delivered order and after-sales. You’ll bring structure and clarity: owning our WMS, ERP and OMS, documenting how we work across markets, and partnering with internal tech, external vendors and our AI specialist to remove manual work at scale. This role is based in our Frankfurt office and requires regular visits to our warehouse in Fulda. As a premium outdoor-living brand inspired by Scandinavian design, PERGOLUX offers the opportunity to build the operational backbone of a fast-growing company active in 14 countries.

## What You’ll Do

- Act as business owner for our Operations systems (WMS, ERP, OMS) and their integrations with e-commerce, carrier and CRM platforms.
- Gather requirements, prioritise changes and work with internal tech and external vendors to deliver them, from design and testing through training and go-live.
- Map, design and document end-to-end operational processes across supply chain, warehousing, fulfilment and customer service.
- Write and maintain SOPs, and make sure teams across all markets actually use them.
- Identify and remove manual work, partnering with our AI specialist on automation opportunities.
- Keep master data and system configuration clean and consistent across markets.
- Serve as the go-to person when a process or system issue cuts across teams.

## What You’ll Bring

- 3+ years of experience in operations systems, process management or business analysis, ideally in logistics or e-commerce.
- Hands-on experience owning or implementing a WMS, ERP or OMS, ideally Odoo or a similar platform.
- Strong process mapping and documentation skills, with a structured and pragmatic way of working.
- The ability to translate between operations teams and technical teams, and the confidence to drive change across teams you don’t manage.
- Interest in AI, automation or low-code tools; Lean, Six Sigma or continuous improvement training is a plus.
- Excellent communication skills in English

## Benefits

- Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses.
- Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes.
- International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas.
- Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products.
- Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles.
- Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small.
- Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle.

How to Apply We look forward to receiving your application and resume! Apply via [PERGOLUX LinkedIn](https://de.linkedin.com/company/pergolux) or visit our [PERGOLUX Career Page](https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE).

## About Pergolux

## Company Overview
- **One-liner**: Pergolux sells aluminum pergolas and winter gardens directly to consumers, aiming to transform outdoor living spaces globally.
- **Entity Type**: Private (Funding not publicly disclosed)
- **Headquarters**: Berlin, Germany
- **Founded**: 2021
- **Founders**: Johannes Lauchenauer (Co‑founder & Chief Executive Officer)

## Core Business
- **Primary industry/industries**: Online and Mail Order Retail / E‑commerce for outdoor living products
- **Target customers**: B2C (homeowners and property owners looking for premium, easy‑to‑assemble pergola and winter garden solutions)
- **Mission or purpose statement**: “We increase people’s quality of living by providing the best outdoor living experience in the world!” [pergolux.de](https://pergolux.de/pages/ueber-uns)

## Products & Services
- **Aluminum Pergolas**: Modular, DIY‑friendly pergola systems available in multiple sizes and styles, designed for durability and easy assembly.
- **Winter Gardens**: Enclosed outdoor extensions that enable year‑round use of outdoor spaces.
- **Accessories & Add‑ons**: Optional side panels, lighting, heating, and other components to customise the outdoor space.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Headcount of 152 employees (+78.2% YoY); total funding or annual revenue not publicly reported, but company states it is “on the Autobahn to a billion EUR yearly revenue”. [pergolux.careers](https://pergolux.careers/)
- **Notable Investors/Partners**: No external investors or strategic partners publicly named.
- **Growth Signals**:
  - Workforce grew 78.2% year‑over‑year (from 59 to 152 employees). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Monthly web traffic increased 159.1% year‑over‑year (210,902 monthly visits). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Active job postings: 28 (down 26.3% month‑over‑month, but up 16.7% year‑over‑year). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Headquartered in Berlin with offices in 14 countries including the US, UK, Canada, Chile, Norway, and Australia. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Competitive Advantages
- **Norwegian design heritage** combined with a direct‑to‑consumer e‑commerce model that keeps prices fair.
- **DIY‑friendly assembly** – products are engineered for customers to build themselves, reducing installation costs.
- **Global scale with local hubs** – physical offices in key markets allow for rapid customer support and logistics.
- **High growth momentum** – fast‑scaling team, rising web traffic, and ambitious revenue targets signal a strong market position.

## Strategic Focus
- **Global expansion**: Already operating in 14 countries, with continued hiring across sales, marketing, and operations to penetrate new markets.
- **Operational scaling**: Investing in logistics, warehousing, and order management to support rapid order volume growth.
- **Product innovation**: Iterating on pergola designs and accessories to maintain a competitive edge in outdoor living.

## Why Work Here
- **Culture**: “Move fast, break things” – a dynamic, fast‑paced environment where change is constant and employees are encouraged to take ownership and iterate quickly. [pergolux.careers](https://pergolux.careers/)
- **Work policy**: Predominantly onsite – 4 days per week in the office (8:30am – 5:00pm). Some teams/locations offer flexible hybrid or remote options (e.g., one week per year working from anywhere). [pergolux.careers](https://pergolux.careers/)
- **Visa/relocation**: The company does not offer work visa sponsorship or relocation assistance at this time. [pergolux.careers](https://pergolux.careers/)
- **Perks & benefits**: Team breakfasts, vibrant workplace, competitive compensation, and the chance to contribute to a business targeting €1B in revenue.
- **Hiring philosophy**: “We hire based on talent, not on experience.” Emphasis on drive, versatility, and adaptability over domain knowledge (e.g., “As long as you can spell pergolas, we can teach you the rest”). [pergolux.careers](https://pergolux.careers/)
- **Employee rating**: 4.3/5.0 (13 reviews) – Culture: 4.4, Career: 4.3, Compensation: 4.0, Work‑Life: 3.9. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Sources
1. [pergolux.careers](https://pergolux.careers/) – Careers site with FAQ, culture, and hiring process.
2. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux) – Company profile with employee count, growth, offices, and tech stack.
3. [builtin.com/company/pergolux](https://builtin.com/company/pergolux) – Job listings and office details.
4. [pergolux.de/pages/ueber-uns](https://pergolux.de/pages/ueber-uns) – About page with mission and values.
5. [pergolux.de](https://pergolux.de/) – Homepage with product overview.

## Other roles at Pergolux

- [Procurement Manager](https://feeny.ai/job/procurement-manager-pergolux-frankfurt-f2agz5t8bqgv) — Frankfurt, Germany
- [Team Lead Supply Chain](https://feeny.ai/job/team-lead-supply-chain-pergolux-frankfurt-t847vkphsfqq) — Frankfurt, Germany
- [Team Lead Global Warehouse & Fulfilment (m/w/d)](https://feeny.ai/job/team-lead-global-warehouse-fulfilment-m-w-d-pergolux-frankfurt-cq39rdb6rc90) — Frankfurt, Germany
- [Accountant (m/f/d)](https://feeny.ai/job/accountant-m-f-d-pergolux-bielany-wroc-awskie-btxa8nc0w1v4) — Bielany Wrocławskie, Poland
- [Senior Go-to-Market Manager (m/w/d)](https://feeny.ai/job/senior-go-to-market-manager-m-w-d-pergolux-berlin-8280twak8p1e) — Berlin, Germany
- [Marketing Analyst](https://feeny.ai/job/marketing-analyst-pergolux-berlin-t2p6s3pzh0dt) — Berlin, Germany
- [Lagermitarbeiter (m/w/d)](https://feeny.ai/job/lagermitarbeiter-m-w-d-pergolux-fulda-reqkk2dk9va5) — Fulda, Germany
- [Head of Performance Marketing](https://feeny.ai/job/head-of-performance-marketing-pergolux-vancouver-khkspnsqhnjb) — Vancouver, Canada
- [Verkaufs und Einrichtungsberater – Flagship Store (m/w/d)](https://feeny.ai/job/verkaufs-und-einrichtungsberater-flagship-store-m-w-d-pergolux-leipzig-ak0454ek5ydp) — Leipzig, Germany
- [Senior Verkaufsberater Showroom (m/w/d)](https://feeny.ai/job/senior-verkaufsberater-showroom-m-w-d-pergolux-leipzig-6xr81p02ed21) — Leipzig, Germany