--- title: 'Operations Specialist at Atoms' canonical: 'https://feeny.ai/job/operations-specialist-atoms-new-york-6c3rqpq0ezgz' type: 'job' last_seen: '2026-10-15' --- # Operations Specialist at Atoms - **Company:** Atoms - **Location:** New York, NY - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/cssmerge/jobs/8890057002 ## Job description ## Who We Are CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. ## What you will do The Times Square location is an extremely fast-paced environment – every hour hundreds of orders are coming out of our kitchens, and they need to end up in the right hands! As an Operations Specialist, you will help keep daily facility operations running smoothly by processing orders, coordinating delivery pickups, and resolving operational issues. You will support restaurant partners, handle administrative tasks, train and coach team members, and maintain a clean, organized facility that meets health and safety standards. Flexibility and hustle are key in this role! You will need to adapt to constantly changing and challenging conditions. No job is too big or too small; our team works together to create an environment that is functional for our restaurateurs, customers, and delivery partners. ## Responsibilities - Transport orders from kitchens to the facility’s central processing area - may involve going up and down stairs. - Process orders and prepare them for delivery partner pickup. - Identify and troubleshoot operational issues promptly. - Take ownership of issues and coordinate with partners, employees, and third parties to resolve them. - Support daily administrative tasks, including sorting incoming packages and deliveries, maintaining inventory counts, and monitoring emails and instant messages. - Respond promptly to restaurant partners’ questions, requests, and concerns. - Train and coach team members to ensure consistent execution of operational procedures. - Maintain a clean facility, assign cleaning tasks, and conduct compliance checks to ensure health code standards are met. - Multi-lingual candidates are a plus. ## Why join us - Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030. - Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. - Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. ## Compensation & Benefits The base starting rate for this role is $18.00 - $20.00 per hour. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. ## Benefits Summary (Full Time) - Medical, dental, and vision insurance (multiple plans, incl. HSA options) - Company-paid life and disability insurance (short- and long-term) - Voluntary insurance: accident, critical illness, hospital indemnity - Optional supplemental life insurance for self, spouse, and children - Health Savings Account (HSA) - Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) - Pet insurance discount (Fetch) - 401(k) - Time Off policies - Paid Vacation Time (1h for every 52h worked) - 8 paid holidays per year - Paid sick time - Paid Bereavement leave - Paid Parental Leave. ## Benefits Summary (Part Time) - Paid Vacation Time (1h for every 52h worked) - 8 paid holidays per year - Paid sick time - Paid Bereavement leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? ## About Atoms ## Company Overview - **One-liner**: Atoms builds physical automation systems—robotics, AI, software, and infrastructure—for mining, transport, and food industries to automate the physical world. - **Entity Type**: Private (formerly City Storage Systems; rebranded from CloudKitchens/ProFood parent) - **Headquarters**: Los Angeles, California, United States - **Founded**: Rebranded as Atoms in March 2026; predecessor City Storage Systems founded earlier (~2018) - **Founders**: Travis Kalanick (CEO) ## Core Business - Primary industry: Physical AI, Robotics, Automation Machinery Manufacturing, Industrial Infrastructure - Target customers: Mining/quarry operators, transportation & logistics companies, food service brands and kitchens (B2B, heavy industrial) - Mission or purpose statement: “We build progress machines.” / “The constraint on human progress is our ability to automate the physical world.” ## Products & Services - **Atoms Mining**: Autonomous haulage systems for mines and quarries designed to improve productivity, safety, and efficiency in complex industrial environments. - **Atoms Transport**: Wheelbase for robots — autonomous delivery and logistics systems for moving goods. Includes the acquired Pronto AI technology (acquisition completed April 2026). - **Atoms Food (ProFood)**: Robotics for better food. Automated kitchen systems that deliver consistent, affordable meals at scale; kitchen infrastructure platforms (bringing orders, delivery, operations into one platform); food real estate; Lab37 (an operating system for food facilities); and a forthcoming “built” meals brand. - **Lab37**: The operating system/software layer that connects and orchestrates Atoms’ physical automation across domains. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding – Not publicly disclosed; previously raised significant capital as City Storage Systems/CloudKitchens (estimated at over $1B in prior rounds); 414 employees on LinkedIn as of mid-2026 - **Notable Investors/Partners**: Travis Kalanick (founder/CEO, previously co-founded Uber); partners include mining/quarry operators, food brands (specific names not public) - **Growth Signals**: 414 employees (+13.2% monthly growth); operates in 24 countries; 26 active job postings (+160% monthly); recent acquisition of Pronto AI (April 2026); rebranding from City Storage Systems to Atoms (March 2026) signals strategic consolidation and pivot; hiring across robotics, AI, software, hardware, operations globally ## Competitive Advantages - **Cross-stack vertical integration**: Controls sensors, compute, software, manufacturing, operations, real estate, energy, and infrastructure — a rare “full-stack” approach to physical AI. - **Founder advantage**: Led by Travis Kalanick (Uber co-founder) who has deep experience scaling category-defining companies and attracting top engineering/operations talent. - **Real-world deployment**: Robots with “real jobs” — not lab demos — deployed in working mines, kitchens, and transport systems today. - **Engineering culture**: Emphasis on “cross-stack competence,” ownership, and solving problems “most companies won’t attempt.” - **Global footprint**: Presence in 24 countries allows rapid deployment and operations at scale. ## Strategic Focus - Consolidating formerly separate brands (CloudKitchens, ProFood, Pronto AI) under one unified “Atoms” identity to create a single physical AI platform - Expanding autonomous mining haulage into more quarries and mines globally - Scaling food automation from kitchen robotics to end-to-end food infrastructure (real estate, ordering, delivery, operations) - Growing AI, ML, and autonomy capabilities (hiring Senior Software Engineer - ML Infrastructure, Backend Infrastructure, Robotics Engineer) - International expansion with dedicated regional roles (APAC, LATAM, Europe) ## Why Work Here - **High ownership**: “Take ownership early, and contribute from day one” — interns and new hires work on live products, not side projects. - **Hard problems**: Solving physical-world automation challenges that most companies won’t attempt — mining, logistics, food production at scale. - **Compensation**: “Outsized rewards for outsized performance” — competitive compensation, healthcare, benefits, and PTO. - **Culture**: “Builders” and “hardcore engineers” who have scaled category-defining companies — a relentless, high-expectation environment focused on excellence. - **Work policy**: Mix of in-office roles (Mountain View, CA; Los Angeles, CA; New York, NY; Austin, TX) and international locations (Vilnius, LTU; Makati, PH; Bogotá, COL; São Paulo, BRA). Remote/hybrid policy not explicitly stated but many roles list specific city locations. - **Tech stack**: Modern — Python, TypeScript, Go, Java, Kubernetes, Docker, PostgreSQL, Redis, GraphQL, gRPC, Bazel, Google Cloud, NVIDIA, dbt, Looker, Airflow. - **Team composition**: 25% of employees in technical roles (154 people); strong presence of HR, legal, finance, and operations supporting global scale; talent sourced from CloudKitchens, Amazon, Uber, Google, ProFood Properties, City Storage Systems. ## Sources 1. [atoms.co](https://atoms.co/) 2. [atoms.co/careers](https://atoms.co/careers) 3. [atoms.co/openroles](https://atoms.co/openroles) 4. [LinkedIn – Atoms](https://www.linkedin.com/company/atomsco) 5. [Greenhouse – Atoms Jobs](http://job-boards.greenhouse.io/cssmerge) ## Other roles at Atoms - [Sales Account Executive](https://feeny.ai/job/sales-account-executive-atoms-riyadh-62t0199p11ng) — Riyadh, Saudi Arabia - [Production Quality Inspector](https://feeny.ai/job/production-quality-inspector-atoms-san-francisco-9dgbeyzk1wg0) — San Francisco, CA - [People Business Partner - Product and Engineering](https://feeny.ai/job/people-business-partner-product-and-engineering-atoms-san-francisco-rh3qn6bp0f9v) — San Francisco, CA - [Senior Human Resources Manager](https://feeny.ai/job/senior-human-resources-manager-atoms-dallas-xcctxzcfrpsc) — Dallas, TX - [Production Supervisor - Compute Box Night Shift](https://feeny.ai/job/production-supervisor-compute-box-night-shift-atoms-san-francisco-5b6zkte4avfz) — San Francisco, CA - [Software Engineering Intern - 2027 Winter Term](https://feeny.ai/job/software-engineering-intern-2027-winter-term-atoms-seattle-07fya0hteyya) — Seattle, WA - [Product Manager](https://feeny.ai/job/product-manager-atoms-seoul-0gr6yk22qbsr) — Seoul, South Korea - [Senior Buyer](https://feeny.ai/job/senior-buyer-atoms-san-francisco-4rfjk30sdg5w) — San Francisco, CA - [Plumbing Engineer](https://feeny.ai/job/plumbing-engineer-atoms-san-francisco-w9eyxgh738nf) — San Francisco, CA - [Senior Operations Manager](https://feeny.ai/job/senior-operations-manager-atoms-dallas-p2cd6xd1zwnn) — Dallas, TX