---
title: 'Operations Specialist III at Xometry'
canonical: 'https://feeny.ai/job/operations-specialist-iii-xometry-bengaluru-cx1c663psjms'
type: 'job'
last_seen: '2026-09-07'
---

# Operations Specialist III at Xometry

- **Company:** Xometry
- **Location:** Bengaluru, India
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/xometry/jobs/5172520007

## Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are hiring for Operations Specialists to support our rapid customer growth. Experience the ultimate in customer, manufacturing partner, product and technology diversity. Work in a fast-paced environment making meaningful daily contributions to drive stakeholder satisfaction. Use industry leading tech tools in an entrepreneurial environment while further developing your multi-tasking, problem solving and communication skills.

As a Operations Specialist III, you will be part of a fast-moving team of engineering, business, and supply chain professionals who solve manufacturing and supply chain problems for custom manufactured parts.

How You’ll Contribute:

- Take proactive actions to improve on-time delivery, quality, and customer satisfaction.
- Track and monitor multiple customer orders and partner jobs, ensuring timely progress and completion.
- Provide outstanding customer and partner service by building strong relationships, fostering collaboration, and offering frequent, timely updates on order status.
- Apply technical knowledge—or leverage subject matter experts—on manufacturing design and production to ensure jobs are delivered on schedule.
- Understand supplier capabilities and perform supplier oversight activities, including phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions.
- Assess the impact of manufactured part rejections; communicate effectively with suppliers and customers to resolve issues and close cases.
- Manage customer complaints that result in product replacements.
- Report on the status, risks, and recovery efforts for troubled orders and jobs.
- Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes support on-time delivery and high customer satisfaction.
- Effectively communicate with all key stakeholders, including suppliers, customers, and leadership.
- Participate in initiatives to simplify and automate complex processes.
- Perform all work in compliance with Xometry’s quality and safety systems, policies, and procedures.

What You'll Bring to Xometry:

- Prior experience in project management, supply chain, and customer service is required.
- Minimum 3 years of related experience, preferably in manufacturing or operations.

Education:

- Bachelor's of Science degree in Supply Chain, Engineering, or a related technical field is preferred.
- Working knowledge or experience with manufacturing processes, engineering drawing requirements, and mechanical/electrical inspection methods.

Personal Qualities:

- Capable of performing root cause analysis and identifying solutions to complex problems.
- Self-starter who can work independently and drive tasks to completion.
- Strong organizational skills and the ability to thrive in a dynamic environment.
- Able to multitask, meet deadlines, and support all supplier quality field activities.
- Strong oral and written communication skills, with the ability to manage relationships upwards and laterally.

#LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

## About Xometry

## Company Overview
- **One-liner**: Xometry operates a global AI-powered marketplace for custom manufacturing, connecting buyers (from startups to Fortune 500s) with a network of certified suppliers for on-demand production.
- **Entity Type**: Public (NASDAQ: XMTR) [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)
- **Headquarters**: North Bethesda, Maryland, USA (with offices in Lexington, KY; Waltham, MA; Munich, Lyon, Shanghai, and more) [xometry.com/careers](https://www.xometry.com/careers/)
- **Founded**: 2013 [xometry.com/about-us](https://www.xometry.com/about-us/)
- **Founders**: Not publicly available in provided materials

## Core Business
- **Primary industry**: Custom manufacturing, on-demand manufacturing, industrial supply chain digitization
- **Target customers**: B2B – engineers, product designers, and procurement teams at enterprises (including Fortune 500 companies), SMBs, and startups
- **Mission**: “To make the world’s manufacturing capacity accessible to all.” [xometry.com/about-us](https://www.xometry.com/about-us/)

## Products & Services
- **Xometry Instant Quoting Engine**: AI-powered platform that provides instant pricing and lead times for CNC machining, 3D printing, injection molding, sheet metal, and more. Supports prototype to production volumes with no minimums. [xometry.com](https://www.xometry.com/)
- **Thomas – Sourcing & Marketing Platform**: A leading industrial sourcing platform that connects buyers with suppliers and offers marketing services for manufacturers. Acquired by Xometry. [xometry.com](https://www.xometry.com/about-us/)
- **Workcenter Platform**: Cloud-based software for suppliers to manage jobs, operations, and cash flow. [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)

## Market Standing
- **Valuation / Market Cap**: Not disclosed in provided materials; public company with LTM (Last Twelve Months) revenue of **$687M** as of 2026. [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)
- **Key Metrics**: 
  - 85,000+ active buyers globally [xometry.com/about-us](https://www.xometry.com/about-us/)
  - 5,000 global suppliers in the partner network [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)
  - 1,500+ team members [xometry.com/about-us](https://www.xometry.com/about-us/)
  - $1.5B+ total revenue generated for suppliers [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)
- **Notable Investors / Partners**: Not explicitly listed, but certifications include ISO 9001, AS9100D, ISO 13485, IATF 16949, ITAR, and CMMC Level 2. [xometry.com](https://www.xometry.com/)
- **Growth Signals**: 
  - Listed on Deloitte Technology Fast 500 for six consecutive years [xometry.com/about-us](https://www.xometry.com/about-us/)
  - IPO in June 2021 [xometry.com/about-us](https://www.xometry.com/about-us/)
  - Expanding international footprint (offices in Europe and Asia) and deepening enterprise account engagement [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)

## Competitive Advantages
- **AI-Native Marketplace**: Uses proprietary AI for instant quoting, job matching, pricing, and capacity utilization – a digital moat in a traditionally analog industry.
- **Network Effects**: Two-sided marketplace with thousands of buyers and suppliers; scale drives faster, more accurate quotes and better capacity for all participants.
- **Trust and Compliance**: Holds critical certifications (ITAR, AS9100, ISO 13485, etc.), enabling defense, aerospace, and medical customers to use the platform.
- **Data Flywheel**: Over 3M+ sourcing evaluations and vast order data continuously improve AI models, making the platform smarter over time.

## Strategic Focus
- Expand global supplier and buyer networks, particularly in Europe and Asia.
- Increase enterprise account penetration and deepen relationships with large, complex customers.
- Grow international footprint through local offices and regional supplier onboarding.
- Enhance services layer (e.g., DFM feedback, quality assurance, managed programs). [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)

## Why Work Here
- **Culture & Mission**: “Make the world’s manufacturing capacity accessible to all.” Employees work on products that power spacecraft, medical devices, electric vehicles, and robotics. [xometry.com/careers](https://www.xometry.com/careers/)
- **Work Environment**: Hybrid work model; offices with free snacks and drinks. Flexible time off and paid holidays. [xometry.com/careers](https://www.xometry.com/careers/)
- **Benefits**: Competitive compensation, equity grants, comprehensive medical/dental/vision insurance, 401(k) with company match, life/STD/LTD insurance, and mental health resources (Employee Assistance Program). [xometry.com/careers](https://www.xometry.com/careers/)
- **Employee Resource Groups (ERGs)**: Seven ERGs (Asian, Black, Latino/Hispanic, LGBTQIA+, Women, Military/Veterans, and more) support inclusion and community. [xometry.com/careers](https://www.xometry.com/careers/)
- **Growth**: Fast-paced, hyper-growth environment with 1,500+ employees and a public company trajectory. The company emphasizes a “founder’s mindset” and collaboration. [xometry.com/careers](https://www.xometry.com/careers/)
- **Current Openings**: 268 jobs listed across Finance, Marketing, Operations, Engineering, and more (as of search date). [job-boards.greenhouse.io/xometry](http://job-boards.greenhouse.io/xometry)

## Sources
1. [xometry.com/about-us](https://www.xometry.com/about-us/)
2. [xometry.com/careers](https://www.xometry.com/careers/)
3. [xometry.com](https://www.xometry.com/)
4. [job-boards.greenhouse.io/xometry](http://job-boards.greenhouse.io/xometry)
5. [investors.xometry.com](https://investors.xometry.com/static-files/183ddf2d-8042-403a-9cc7-cd2633042c4a)

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- [Staff Product Manager](https://feeny.ai/job/staff-product-manager-xometry-bengaluru-naaxshpppwpm) — Bengaluru, India
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