--- title: 'Operations Specialist, Supercompute - Memphis at xAI' canonical: 'https://feeny.ai/job/operations-specialist-supercompute-memphis-xai-memphis-q10kzysy583p' type: 'job' last_seen: '2026-11-02' --- # Operations Specialist, Supercompute - Memphis at xAI - **Company:** xAI - **Location:** Memphis, TN - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-11-02 - **Apply:** https://job-boards.greenhouse.io/xai/jobs/5267552007 ## Job description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ## OPERATIONS SPECIALIST, SUPERCOMPUTE SpaceXSI operates multi-campus, hyperscale GPU infrastructure in Memphis, where every minute of downtime costs training throughput and customer commitments. The Operations Engineering team owns 100% GPU uptime, end to end, 24/7. This is a new engineering and specialist team serving both Site Operations (compute) and Facility Operations (power and cooling). It owns incident response and the engineering behind the response, holds central control authority over what compute is impacted or drained, drives day-to-day sustainment of live datahalls, and leads the deployment engineering that brings new data halls online. The team will also build the automation behind our NOC Bot, the automated monitoring layer that replaces a traditional technician NOC. Think of it as the data center equivalent of SpaceX Launch Engineers and Launch Controllers: engineers and specialists with system-level knowledge of the whole site. ## RESPONSIBILITIES: - Staff a 24/7 rotation that owns incident management end to end, from customer impact (internal Grok teams and external data hall tenants) back to the facility - Hold central control authority: determine what compute is impacted or drained and own the system-wide response - Own day-to-day site sustainment operations, including resolving issues impacting rack-level compute - Disposition daily issues across both Site Ops (compute) and Fac Ops (power and cooling) - Lead acceptance and deployment testing campaigns to bring new data halls fully online - Develop production scripts and automation for new data hall bring-up, and build the automation behind the NOC Bot - Develop and maintain manufacturing-planning-style work instructions so technicians work more efficiently and safely - Own and document the live, changing state of data hall operation as new halls come online - Enable Site Ops and Fac Ops technicians to do their jobs more efficiently and safely to increase GPU uptime ## BASIC QUALIFICATIONS: - High school diploma or equivalency certificate and 2+ years of experience in datacenter, critical facilities, HPC, or large-scale operations ## PREFERRED SKILLS AND EXPERIENCE: - Associate's or bachelor's degree in a technical field - System-level knowledge of datacenter sites spanning compute, network, power, and cooling - Experience owning or running incident response in a 24/7 operations environment - Specialized troubleshooting skills across rack-level compute and facility systems - Experience with deployment engineering, commissioning, or acceptance testing of new data halls or clusters - Production scripting and automation experience (e.g., Python, Bash) - Experience writing work instructions, procedures, or manufacturing planning for technicians - Experience supporting GPU, AI, or high-performance computing environments at scale - Ability to communicate clearly with technicians, engineers, and internal and external customers during live incidents - Enthusiasm for SpaceXSI's mission and ability to thrive in a fast-paced, high-ownership environment ## ADDITIONAL REQUIREMENTS: - Must be able to work a 24/7 rotating schedule, including nights, weekends, and holidays as needed - Physical capability to handle data center tasks, including lifting up to 50 lbs unassisted, standing for long periods, and occasional ladder use - Must be willing to work extended hours as needed during incidents or data hall bring-up SpaceXSI is an equal opportunity employer. For details on data processing, view our [Recruitment Privacy Notice](https://x.ai/legal/recruitment-privacy-notice). ## About xAI ## Company Overview - **One‑liner**: xAI builds artificial intelligence systems to accelerate human scientific discovery and “understand the universe,” with products spanning frontier reasoning models, real‑time voice, and generative media. - **Entity Type**: Private (last funding round: Series E, January 2026; acquired by SpaceX in February 2026) - **Headquarters**: Palo Alto, California, USA (additional offices in Seattle, WA; Memphis, TN; London, UK) - **Founded**: 2023 - **Founders**: Elon Musk ## Core Business - Primary industry: Artificial Intelligence (AI research, large language models, voice AI, generative media) - Target customers: B2B (developers via API), B2C (consumers via Grok on 𝕏, SuperGrok subscriptions), Enterprise & Government (xAI for Government) - Mission: “To understand the universe” – building AI that extends what humanity can know and do. ## Products & Services - **Grok (base models)** : A conversational AI assistant modeled after *The Hitchhiker’s Guide to the Galaxy*, available on the 𝕏 platform and via API. - **Grok 4 / Grok 4 Heavy**: The most intelligent reasoning models, featuring native tool use and real‑time search integration (SuperGrok and Premium+ tiers). - **Grok Voice Agent API / Voice Agent Builder**: Create custom voice agents in under two minutes (no‑code) – includes speech‑to‑text, text‑to‑speech, custom voice cloning, and multilingual support. - **Grok Imagine API**: State‑of‑the‑art video generation API (quality, cost, latency). - **Grok‑1.5 / Grok‑2 / Grok‑2 mini**: Earlier model releases with improved reasoning and 128K context length. - **PromptIDE**: An integrated development environment for prompt engineering and interpretability research. - **xAI for Government**: A suite of frontier AI products tailored for U.S. government customers. - **Colossus Supercomputer**: 200,000‑GPU cluster built in 122 days, used for training xAI models; now also leased to Anthropic (Colossus 1 agreement). All products are delivered as SaaS, API, and model weights (open‑source release of Grok‑1). ## Market Standing - **Valuation / Funding**: - Series B (May 2024): $6 B - Series C (Dec 2024): $6 B (led by A16Z, BlackRock, Fidelity, Kingdom Holdings, Lightspeed, MGX, Morgan Stanley, OIA, QIA, Sequoia, Valor, Vy Capital, others) - Series E (Jan 2026): $20 B - Acquisition by SpaceX announced Feb 2, 2026 (terms not disclosed). - **Key Metric**: Total disclosed funding ~$32 B; annual revenue not publicly available. - **Notable Investors/Partners**: A16Z, BlackRock, Fidelity, Sequoia Capital, Morgan Stanley, Kingdom Holdings, Lightspeed, MGX, Valor Equity Partners, Vy Capital, Anthropic (Colossus deal), U.S. Department of War (selected Dec 2025). - **Growth Signals**: - Rapid scaling from founding to 200K‑GPU cluster in 122 days. - Over 214 open roles listed on Greenhouse as of mid‑2026. - #1 on Big Bench Audio (Grok 4 audio performance). - Expanded into voice agents, video generation, and government verticals within 3 years. - Acquisition by SpaceX signals deep integration with space‑tech resources. ## Competitive Advantages - **Compute infrastructure**: Colossus supercomputer – one of the largest GPU clusters in existence, enabling faster training and larger models. - **Model performance**: Grok 4 claims “most intelligent model in the world” with top benchmarks (Big Bench Audio #1). - **Vertical integration**: Tight coupling with 𝕏 platform for data, distribution, and real‑time world knowledge. - **Speed of execution**: “Move quickly and fix things” culture; built Colossus in 122 days. - **Government contracts**: Early access to public‑sector AI markets (U.S. Department of War). - **Talent density**: Small, focused team of researchers and engineers; in‑person work accelerates iteration. ## Strategic Focus - **Continue advancing frontier reasoning** (Grok 4 Heavy, next‑gen models). - **Expand voice and multimodal APIs** for developers (Voice Agent Builder, Custom Voices Library). - **Deepen government / defense partnerships** (xAI for Government, Department of War). - **Scale infrastructure** post‑acquisition via SpaceX resources. - **Remain “open” where strategic** (open‑source release of Grok‑1 weights). ## Why Work Here - **Culture**: “Ambitious goals, fast execution” – rejects consensus in favor of first‑principles reasoning. In‑person work prioritized (Palo Alto, Seattle, Memphis, London). - **Benefits**: - Competitive cash + equity compensation. - Comprehensive medical, dental, vision, disability, life insurance. - 401(k) plan, fertility benefits, flexible vacation. - Visa sponsorship offered. - **Engineering culture**: No recruiters for assessments – applications reviewed directly by technical team. Interview process: application → screening → technical interviews → offer. - **Mission‑driven**: Opportunity to work on frontier AI models that aim to “advance humanity.” - **Perks**: In‑person collaboration, fast‑paced environment, ownership of meaningful projects. ## Sources 1. [x.ai/company](https://x.ai/company) 2. [x.ai/careers](https://x.ai/careers) 3. [job-boards.greenhouse.io/xai](https://job-boards.greenhouse.io/xai) 4. [x.ai/news](https://x.ai/news) 5. 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