---
title: 'Operations Strategist (CPG) at Jampack AI'
canonical: 'https://feeny.ai/job/operations-strategist-cpg-jampack-ai-new-york-yyp6fzet24j1'
type: 'job'
last_seen: '2026-09-10'
---

# Operations Strategist (CPG) at Jampack AI

- **Company:** Jampack AI
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-19
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/jampack-ai/01c64906-7446-4ef2-8181-1b53046d7d28

## Job description

Operations Strategist (CPG) Jampack AI · Full-time · New York City (Hybrid) · Reports to CEO & CTO

## About Jampack

Jampack is the AI-native operating system for wholesale. Wholesale is 8X the size of e-commerce, yet runs on archaic rails. We're building AI agents that power the entire order-to-invoice lifecycle — from order receipt to freight to invoice. Our agents run the backend for some of the fastest-growing CPG brands, including Fishwife, immi, Sanzo, and PATH. We're backed by Maveron (Starbucks founder's fund), and we're a small team building fast.

## The Role

AI is only as good as the context you give it — and in CPG, that context is deep, operational, and hard-won. We're hiring our first Operations Strategist — a role that sits at the intersection of customer discovery, implementation, and customer success. You'll be the bridge between the brands we work with and the engineers building their automations. Brands trust you because you've been in the trenches — you know what it takes to run a CPG operation, and how to make it better. This is part strategy, part project management, part customer success — and it's a role you'll help define as our first hire in this function, working directly with our CEO and CTO.

## What You'll Do

- Lead discovery with prospective and current customers — mapping their existing operations, systems, and workflows to understand where automation can have the most impact
- Liaise between customers and engineering during implementation, translating operational needs into clear technical requirements and translating technical constraints back into terms customers understand
- Own implementation project management end-to-end: scoping, timelines, milestones, and keeping everyone aligned on status
- Provide ongoing customer support post-launch — troubleshooting issues, fielding questions, and escalating where needed
- Offer strategic input on how customers can optimize their systems and workflows, not just digitize their current-state process
- Feed learnings back to engineering and product so what we hear from customers shapes the roadmap
- Push automation further — bring an automations-first mindset to every implementation, always looking for the next manual step that shouldn't be manual

## What You Bring

- 4+ years of experience in operations at a fast-growing CPG brand, in supply chain consulting, or with a fractional operations group
- Working fluency with the systems that run a CPG brand — ERP, EDI, WMS, IMS, and how they connect
- A point of view on what "good" operations look like, not just what "current" operations look like — you can look at a brand's setup and tell them how to run it better
- Deep expertise in using AI to automate CPG workflows, with real hands-on comfort in tools like Claude or Codex — an automations-first mindset, always asking "how can we get AI to do this?"
- Comfort acting as the translator between non-technical customers and engineers
- Strong project management instincts — you can juggle multiple customer implementations at once without dropping the ball
- Excellent written and verbal communication
- Based in or willing to work from NYC, hybrid/in-office
- Comfortable with occasional travel for trade shows and customer visits

## Nice to Have

- Hands-on experience implementing or administering a specific ERP, EDI, WMS, or IMS platform
- Early-stage startup experience

## Why This Role

You'll be the first person in this seat, which means real ownership over how Jampack does discovery and implementation from here on out. You'll work closely with the founding team, and the systems and playbooks you build now will become the model as we scale.

## Compensation

Competitive salary and equity, commensurate with experience.

## About Jampack AI

## Company Overview
- **One-liner**: Jampack AI is an AI-native platform that automates the wholesale order-to-cash lifecycle for CPG brands, replacing manual data entry and disconnected systems with a single system of action.
- **Entity Type**: Private (Seed stage; raised $3.2M)
- **Headquarters**: New York City, New York, United States (with presence in the United Kingdom)
- **Founded**: 2020
- **Founders**: Matteo Rossant (CEO) and Rezi Tsulukidze (CTO)

## Core Business
- **Primary industry**: Wholesale automation / Supply chain software for Consumer Packaged Goods (CPG)
- **Target customers**: B2B – CPG brands (e.g., Ghia, Fishwife, Immi, Sanzo, Path Water) that sell through wholesale/retail channels
- **Mission / Purpose**: To make wholesale radically simple – eliminating operational drag so brands can focus on growth.

## Products & Services
- **AI-Powered PO Processing**: Automatically processes purchase orders from EDI, email, and marketplaces, all managed in a single dashboard. [jampack.ai](https://www.jampack.ai/)
- **Streamlined Logistics & Freight**: Connects freight partners for instant rates, real-time tracking, and automated invoice auditing, aiming for 15% lower freight spend. [jampack.ai](https://www.jampack.ai/)
- **Automated Invoicing & System Sync**: Generates invoices and syncs finalized data across ERP, accounting, and external systems – sending invoices 30x faster. [jampack.ai](https://www.jampack.ai/)
- **Inventory Management**: Real-time visibility across warehouses, 3PLs, and Amazon FBA with auto-restock alerts. [jampack.ai](https://www.jampack.ai/)
- **AI Agents (Copilot)**: Ask questions and take action using plain language, with instant access to live data and workflows. [jampack.ai](https://www.jampack.ai/)

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total funding of $3.2M (Seed round, February 2026); processing over $500 million in annualized wholesale volume. [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round)
- **Notable Investors/Partners**: Led by **Maveron**, with participation from **Timber Grove Ventures** and angel investors. [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round)
- **Growth Signals**: 200% YoY headcount growth (to 5 employees); 1,857 LinkedIn followers (+12,280% yearly); monthly website traffic 3,418 (+8.1%). [linkedin.com](https://www.linkedin.com/company/jampack-ai1)

## Competitive Advantages
- **AI-native System of Action**: Integrates with existing systems (spreadsheets, QuickBooks, NetSuite) rather than requiring rip-and-replace.
- **Rapid Implementation**: Live in as little as seven days. [jampack.ai](https://www.jampack.ai/)
- **Proven Results**: 90% reduction in manual entry, 50x faster order-to-cash cycles, up to 30% freight savings. [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round)
- **Domain Expertise**: Founders have deep experience in AI and high-stakes operations (co-founder Rezi previously built medtech for UK ambulance service). [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round)

## Strategic Focus
- Grow the engineering team (actively hiring Founding Engineers)
- Deepen integrations across the CPG ecosystem
- Accelerate toward making wholesale operations effortless for every consumer brand [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round)

## Why Work Here
- **Culture**: Early-stage, scrappy, and moving fast – “If you love owning problems end-to-end, shipping with urgency, and working directly with customers, you'll thrive here.” [jampack.ai/careers](https://www.jampack.ai/careers)
- **Work Policy**: Hybrid workspace in New York City, NY. [builtin.com](https://builtin.com/company/jampack-ai)
- **Team**: Small, tight-knit team (5 people) with a focus on customer impact and building AI agents that feel like teammates.
- **Open Roles**: Founding Engineer – Fullstack and Founding Forward Deployed Engineer. [jampack.ai/careers](https://www.jampack.ai/careers)

## Sources
1. [jampack.ai](https://www.jampack.ai/) – Official website
2. [jampack.ai/careers](https://www.jampack.ai/careers) – Careers page
3. [linkedin.com](https://www.linkedin.com/company/jampack-ai1) – LinkedIn company page
4. [builtin.com](https://builtin.com/company/jampack-ai) – Built In profile
5. [jampack.ai/blog](https://www.jampack.ai/blog/announcing-our-seed-round) – Seed round announcement

## Other roles at Jampack AI

- [Founding GTM - Sales](https://feeny.ai/job/founding-gtm-sales-jampack-ai-new-york-869p51x4tmj6) — New York, NY
- [Founding Forward Deployed Engineer](https://feeny.ai/job/founding-forward-deployed-engineer-jampack-ai-new-york-91v1zzr8024w) — New York, NY
- [Founding Engineer - Fullstack](https://feeny.ai/job/founding-engineer-fullstack-jampack-ai-new-york-vwv4dbw4bn0y) — New York, NY