---
title: 'Operations Supervisor (Part-Time) at Jackpot'
canonical: 'https://feeny.ai/job/operations-supervisor-part-time-jackpot-columbus-7094n8qqzerp'
type: 'job'
last_seen: '2026-10-20'
---

# Operations Supervisor (Part-Time) at Jackpot

- **Company:** Jackpot
- **Location:** Columbus, OH
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-20
- **Apply:** https://www.jackpot.com/careers?gh_jid=4721084006

## Job description

## ABOUT THE ROLE:

Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Columbus, OH. This may be the perfect opportunity if you’re interested in operations management, growing your career at a start-up and playing a key role in the growth of a business!

Schedule: Sunday, Monday, Wednesday, & Thursday 5pm-11pm and open availability on the weekends.

## WHAT YOU'LL DO:

- Lead and ensure successful day-to-day lottery processing operations by overseeing and training a team of Operation Associates, proactively making recommendations for operational improvements, and providing general technical support
- Serve as the first point of contact for our Operations Associates and support escalations in the absence of the Operations Manager including facility issues, product outages, and staffing gaps
- Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
- Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to Operations Manager
- Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
- Assist with other various ad-hoc duties and projects as needed
- Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)

## YOU IDEALLY HAVE:

- 1-3 years of supervisory/lead experience
- Prior experience in retail, warehouse, or restaurant operations
- Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
- The ability to lift up to 40 pounds as needed

## ABOUT YOU:

- You have grit, tenacity, and what people describe to be a “get it done” mentality. You don’t believe any task is too big or too small for you
- You are known for your ability to pivot on the fly with changing priorities and remain calm under pressure
- You don’t mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliant
- Your team members describe you as available, helpful, and a problem solver. You feel proud when you’re able to help others succeed in their roles
- You have a high attention to detail and are organized in how you work and get things done
- You fully own and are committed to your work. You don’t believe in cutting corners and it shows in the quality of your work

One of Jackpot’s core values is Lifelong Learning. We don’t believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you’ve read so far sounds exciting but your experience doesn’t quite match what we’re looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.

## WHAT WE CAN OFFER YOU:

- $20-$24 hourly pay rate
- 401k
- Sick Time
- Dedication to Lifelong Learning through our Monthly Speaker Series
- Monthly cultural and social events
- A culture of trust and accountability

#LI-Onsite

## About Jackpot

## Company Overview
- **One-liner**: Jackpot is a licensed lottery courier service that allows users to order official state and national lottery tickets (Powerball, Mega Millions, scratch-offs) online via its mobile app and website.
- **Entity Type**: Private (Series A + Line of Credit)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Akshay Khanna (CEO & Co-Founder), Roi More, Yariv Ron, Christopher Brown

## Core Business
- **Primary industry**: Online lottery / gaming (lottery courier service)
- **Target customers**: B2C – consumers looking for a convenient, secure way to play lottery from home or on the go
- **Mission**: “Create the most trusted online lottery and gaming destination” and “fundamentally change the hundred-billion-dollar lottery industry” by making it more accessible and responsible.

## Products & Services
- **Jackpot.com Platform (Mobile App & Web)**: A digital lottery courier service that purchases physical lottery tickets on behalf of users, stores them securely, and notifies winners. Supports multiple payment methods and provides scanned copies of purchased tickets. [jackpot.com](http://jackpot.com/)
- **Jackpot Rewards**: A loyalty program offering rewards for regular play. [jackpot.com/about-us](https://www.jackpot.com/about-us)
- **Casino Games, Scratchcards & Instant Win Games**: Enriched gaming experience beyond traditional lottery offerings (mentioned in LinkedIn profile). [linkedin.com](https://mt.linkedin.com/company/jackpot)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric – Total Funding**: $52M (including a $42M Series A in June 2022 and a $10M line of credit raised ~4 months ago). [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
- **Notable Investors**: Discerning Capital, PvX Partners, PROOF, Bettor Capital, Detroit Venture Partners, and 26+ other sports, media, and entertainment investors. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
- **Growth Signals**:
    - Headcount of 210 employees, with +18.5% yearly growth and +2.9% monthly growth. [linkedin.com](https://mt.linkedin.com/company/jackpot)
    - Licensed in New York, New Jersey, and Arkansas (Lottery Courier Certificate). [jackpot.com/about-us](https://www.jackpot.com/about-us)
    - Received the 2024 Comparably Award for Best Leadership Team. [jackpot.com/about-us](https://www.jackpot.com/about-us)
    - iCap certification from the National Council on Problem Gambling for responsible gaming safeguards. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)

## Competitive Advantages
- **Trust & Security**: Licensed lottery courier with physical ticket storage and secure handling; default spending limits and built-in responsible gaming features.
- **User Experience**: Intuitive mobile app and web platform with scanned ticket uploads, instant win notifications, and multiple payment methods.
- **Regulatory Compliance**: Holds official state lottery courier licenses and iCap certification, differentiating from unregulated competitors.
- **Experienced Team**: Leadership and engineering alumni from StubHub, Google, Intuit, DoorDash, Lyft, Twitch.

## Strategic Focus
- Expand lottery courier service to additional U.S. states.
- Continue innovating in responsible gaming (default limits, iCap certification).
- Enhance the platform with loyalty rewards (Jackpot Rewards) and additional instant-win/casino-style games.
- Drive incremental revenue for state lotteries to fund education and essential programs.

## Why Work Here
- **Culture**: Values-driven environment emphasizing decisiveness, grit, and lifelong learning. High-performance focus with a “founder mentality.”
- **Remote/Hybrid Policy**: Many remote roles available; headquarters in San Francisco but open to distributed talent. [jackpot.com/careers](https://www.jackpot.com/careers)
- **Benefits** (full-time employees):
    - Competitive pay + annual incentive plan or spot bonuses.
    - 100% coverage for employee-only medical plans + monthly HSA contributions.
    - 401(k) retirement plan.
    - Unlimited PTO for exempt employees; paid sick time.
    - Strong company culture with intentional hiring and collaboration.
- **Engineering & Team**: Alumni from top tech companies; 2024 Comparably Award for Best Leadership Team. Employer rating 4.5/5 (43 reviews) with high marks for culture (4.5) and career (4.5). [linkedin.com](https://mt.linkedin.com/company/jackpot)

## Sources
1. [jackpot.com/careers](https://www.jackpot.com/careers)
2. [jackpot.com/about-us](https://www.jackpot.com/about-us)
3. [cbinsights.com](https://www.cbinsights.com/company/jackpotcom)
4. [linkedin.com](https://mt.linkedin.com/company/jackpot)
5. [jackpot.com](http://jackpot.com/)

## Other roles at Jackpot

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- [Lead Operations Associate (Part-Time)](https://feeny.ai/job/lead-operations-associate-part-time-jackpot-aurora-ad3pvgv62a9y) — Aurora, CO
- [Operations Associate (Part-Time)](https://feeny.ai/job/operations-associate-part-time-jackpot-columbus-qpm0k6yf4x8n) — Columbus, OH