--- title: 'Order Coordinator at APPARATUS' canonical: 'https://feeny.ai/job/order-coordinator-apparatus-new-york-k7985401523h' type: 'job' last_seen: '2026-11-03' --- # Order Coordinator at APPARATUS - **Company:** APPARATUS - **Location:** New York, NY - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-11-03 - **Apply:** https://job-boards.greenhouse.io/apparatus/jobs/6217133004 ## Job description ## ORDER COORDINATOR APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally. This role manages incoming wholesale orders and inquiries and serves as the order administrator for the New York sales team. The Order Coordinator processes wholesale orders, quotes, and payments from entry through fulfillment while maintaining accurate records and clear, on-brand communication with trade partners, clients, and colleagues. ## RESPONSIBILITIES Wholesale Order Management and Processing - Operates as the primary day-to-day contact for all Wholesale partners. - Processes incoming wholesale orders, ensuring accuracy of specifications, pricing, and terms. - Monitors order status through to payment and fulfillment. - Maintains accurate order records in Salesforce, tracking order status from entry through delivery. - Coordinates with production and shipping to confirm timelines and communicate updates to clients. Client Communication and Sales Coordination - Serves as a key point of contact for trade and client inquiries, routing sales opportunities to the appropriate Sales team member. - Partners with the New York Sales team on account and order management, including CRM, reporting, order confirmations, and balance payments. - Monitors active orders, identifying outstanding actions or potential delays for Sales team follow-up. - Prepares sales materials and documentation for client and trade meetings. - Ensures client communication is timely, accurate, and consistent with APPARATUS standards. Gallery Operations and Brand Standards - Partners with the Sales team to uphold client experience and visual standards within the gallery. - Supports the execution of gallery events and client engagement initiatives, with a focus on continued community building. - Ensures implementation and upkeep of headquarters policies and procedures. ## QUALIFICATIONS - Bachelor's degree or equivalent experience. - Minimum 3 years of experience in sales support, order administration, or account management, ideally within a wholesale or trade environment. - Prior experience processing orders, invoices, and payments in a fast-paced, detail-oriented setting. - Proven ability in a high-paced environment that values consistency, efficiency, and excellence. - Experience in a business that requires a team to execute the common vision, understands the value of the individual and the team. - Knowledge and interest in contemporary design. ## SKILLS - Excellent verbal and written communications skills. - Excellent time-management skills, to work under pressure and deliver projects under tight deadlines. - Detail-oriented, with exceptional accuracy in order and payment processing. - Strong organizational skills and comfort managing multiple concurrent orders. - Proficiency with CRM and order management systems; Salesforce experience a plus. - Curious and resourceful approach to learning. - A consistently positive attitude displayed both as an individual and within a collaborative team of peers and management. - Comfortable stepping outside regular duties as needed to adapt quickly to changing plans and priorities in an ever-evolving environment. - Strong aesthetic and presentation skills, with a keen eye for detail. ## WORK SCHEDULE - Full-time in-person hours: Monday–Friday, generally 10:00AM–6:00PM - Longer hours and weekend availability as needed ## PERFORMANCE REVIEW AND CHECK-INS SCHEDULE - Regular check-ins. - Annual performance review. Salary from $70,000 including commission This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our New York studio. Must be legally authorized to work in the U.S. without sponsorship. ## About APPARATUS ## Company Overview - **One-liner**: APPARATUS is a New York-based interdisciplinary design studio that creates lighting, furniture, and objects, blending modernist principles with handcrafted luxury. - **Entity Type**: Private (Privately Held) - **Headquarters**: New York, New York, United States - **Founded**: 2012 - **Founders**: Gabriel Hendifar and Jeremy Anderson ## Core Business - **Primary industry**: Luxury design, furniture and lighting manufacturing, retail (classified as Retail Luxury Goods and Jewelry on LinkedIn). - **Target customers**: B2C (luxury consumers, interior designers) and B2B (architects, hospitality, commercial projects). - **Mission/purpose**: “Objects are accessories to the human experience and enrich the way we live.” The studio follows the modernist principle of *Gesamtkunstwerk* (total work of art), where each collection creates a holistic world. ## Products & Services - **Lighting**: Hand-patinated brass fixtures combined with materials like marble, suede, horsehair, lacquer, and porcelain. Made in the studio’s dedicated New York factory. - **Furniture**: Chairs, tables, and other pieces that balance mechanization with handcraft. - **Objects**: Decorative accessories that complete the studio’s vision. - **Interior Design**: Full-service interior design for residential and commercial spaces, staffed by an in-house interiors team. - **Galleries**: Showrooms in New York (124 W 30th St), Los Angeles, and London that communicate the studio’s design ethos. ## Market Standing - **Valuation**: Not disclosed (private company). - **Estimated Revenue**: USD 5,000,000 – 25,000,000 per year (LinkedIn estimate). - **Employees**: 53 as of 2026, with year-over-year growth of +6.7% (LinkedIn). - **Notable Investors/Partners**: Not publicly listed; the company is independently owned. - **Growth Signals**: LinkedIn follower growth of +21.6% year-over-year; active hiring in product design, interiors, manufacturing, and sales; expansion of galleries (London opened in recent years). ## Competitive Advantages - **Artistic direction**: CEO and Artistic Director Gabriel Hendifar drives a singular vision that is rare in the luxury design space. - **In-house manufacturing**: A dedicated factory in Brooklyn, New York, allows close control over craftsmanship and material quality. - **Handcrafted luxury**: Each piece emphasizes the human hand, using hand-patinated brass and sensual materials, creating a distinct aesthetic that is difficult to replicate. - **Strong brand identity**: The “total work of art” approach and high-end gallery presence in three major cities create a compelling brand story. ## Strategic Focus - **Growth**: Continued expansion of the gallery network and product categories. - **Talent acquisition**: Currently hiring for Senior Product Designer, Interior Designer, Finishing Manager, and Client Manager (London), indicating a focus on scaling design, production, and sales teams. - **Craft & quality**: Maintaining the balance between mechanization and hand-made perfection while growing production. ## Why Work Here - **Culture**: The company describes itself as “distinguished by a rare blend of courtesy and intellectual energy.” Employee reviews (3.2/5 overall) highlight compensation (3.8) and culture (3.6) as strengths, though work-life balance (3.1) and career growth (3.1) are areas for improvement. - **Work Environment**: Hands-on roles in manufacturing (Red Hook, Brooklyn) and design-forward roles in the New York studio; also opportunities in Los Angeles and London. - **Notable Perks**: Not explicitly listed, but the company offers a creative, collaborative environment focused on high-end craftsmanship. - **Engineering/Design Culture**: Emphasis on small-studio craftsmanship, prototyping, and material exploration. The studio values “life experience and inspired ideas” in candidates. ## Sources 1. [apparatusstudio.com – About](https://apparatusstudio.com/pages/about) 2. [apparatusstudio.com – Careers](https://apparatusstudio.com/pages/careers) 3. [greenhouse.io – Jobs at APPARATUS](http://job-boards.greenhouse.io/apparatus) 4. [linkedin.com – APPARATUS company page](https://www.linkedin.com/company/apparatus-studio) ## Other roles at APPARATUS - [Sales Director, Miami](https://feeny.ai/job/sales-director-miami-apparatus-miami-ekv37z0yq84d) — Miami, FL - [Finishing Manager](https://feeny.ai/job/finishing-manager-apparatus-red-hook-production-09583sznm5b8) — Red Hook Production - [ASSISTANT PRODUCT DESIGNER](https://feeny.ai/job/assistant-product-designer-apparatus-new-york-ea3970era175) — New York, NY - [Assembly Associate](https://feeny.ai/job/assembly-associate-apparatus-red-hook-production-21rafj6sbyvz) — Red Hook Production - [Client Manager](https://feeny.ai/job/client-manager-apparatus-new-york-8458qfpztk2f) — New York, NY - [Finishing Associate](https://feeny.ai/job/finishing-associate-apparatus-red-hook-production-gz8fnzg7a7jw) — Red Hook Production - [Craft Associate](https://feeny.ai/job/craft-associate-apparatus-red-hook-production-w5fsakxe2n7f) — Red Hook Production - [INTERIOR DESIGNER](https://feeny.ai/job/interior-designer-apparatus-new-york-hw5x9886xdqm) — New York, NY