--- title: 'Order Management Associate – Custom Apparel at Fresh Prints' canonical: 'https://feeny.ai/job/order-management-associate-custom-apparel-fresh-prints-india-philippines-pnwwyqmy1d0k' type: 'job' last_seen: '2026-10-19' --- # Order Management Associate – Custom Apparel at Fresh Prints - **Company:** Fresh Prints - **Location:** India / Philippines - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/freshprints/jobs/6226711004 ## Job description Support the Order Processing team for a New York-based Startup! Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them training and support to build the business at their schools. You will join the Order Processing team which handles a very crucial part of the business and is responsible for ensuring that the right product is delivered to our customers. We worked on 10,000+ orders last year with a direct impact on our revenue. You will also be reporting to one of our Operations Managers and you will be working on a set of unique orders every day and each one of those orders will pose logistical challenges that’ll you’ll have to work through and be directly responsible for all the orders you’re handling. You’ll have a lot of autonomy and decision-making power. This role has an impact on the following: - How to coordinate the logistics campaigns that generate millions of dollars in revenue that involve overseas & domestic vendors - How to reduce costs & increase our profit margins for a given order - How to deliver an order in 5 days if the standard turnaround time is 10 days We’re looking for someone who can think on their feet, isn’t afraid to take on challenges on a day-to-day basis, and is high on energy. We’re on a remarkable growth trajectory and as Fresh Prints grows, you will grow too. For the right person, this role offers unlimited opportunities. You will be given the space and guidance to have a tremendous impact. ## Responsibilities - Processing all the orders assigned to you promptly - Navigating through the logistical challenges posed by each order to find an optimal solution - Coordinating order timelines with Campus Managers/Clients/Vendors/Decorators to ensure that everyone is on the same page - Working on projects/campaigns as and when required Essential Requirements - 2-6 years of experience in Operations/Logistics - Strong analytical and organizational skills - Able to work on complex tasks under tight timelines - Able to make decisions without direct supervision - Fluent in English - Excellent communication skills Personal Attributes - Strong attention to detail - Goal-Driven. You’re set on your goals and respect the timelines your goals are bound by - Proactive. You believe it’s always on you to make sure anything you do is a success - In love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zone - Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues - Open to change. You’re inspired by the endless ways in which everything we do can always be improved ## Compensation & Benefits - Between $750 per month (adjusted for experience), with $80 night shift allowance - Health insurance - Learning opportunities - Working in a great culture Working Hours - Either 10 AM - 7 PM EST or 2 PM - 11 PM EST, exact shift timings will be assigned upon hire. Location: Work from Home/Remote At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees. Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. ## About Fresh Prints ## Company Overview - **One-liner**: Fresh Prints is a custom apparel company that designs and prints merchandise for collegiate organizations, schools, and businesses, operating through a network of student campus managers. - **Entity Type**: Private (bootstrapped, acquired by founders for $16,000) - **Headquarters**: New York, NY, USA (with offices in Manila, Philippines and Hyderabad, India) - **Founded**: 2009 - **Founders**: Originally co-founded by Jason Israel and Sasha Sherman; later acquired and led by Jacob Goodman, Josh Arbit (CEO), and Jolijt Tamanaha (co-owner) ## Core Business - **Primary industry**: Custom apparel / collegiate merchandise - **Target customers**: B2B (Greek organizations, student clubs, university departments, companies) and B2C (through campus managers) - **Mission or purpose statement**: Not publicly stated, but the company emphasizes "living and working with purpose," meritocracy, and investing in individual development. ## Products & Services - **Custom Apparel**: T-shirts, sweatshirts, sweatpants, bottles, hats, and other merchandise – designed and printed for student organizations, Greek societies, corporate clients, and events. (Service-oriented, design + printing) - **In-House Apparel Line**: Launched in 2021, a matching sweat set (sweatshirt and sweatpants) sold directly. (Retail product) - **Campus Manager Program**: A network of student representatives (380+ active) who sell to their campus communities, supported by training, design tools, and order financing. (Sales channel / internship program) ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Revenue reported as $40 million (2022) per Wikipedia; LinkedIn estimates $6.3M (possibly a different calculation). Conflicting reports – both cited. - **Notable Investors/Partners**: Bootstrapped; no external investors. Licensed vendor for Affinity Licensing (Greek organizations) and Collegiate Licensing Company (universities). - **Growth Signals**: - 380+ active campus managers, up from 120 in 2016 and 625 in 2022 (Wikipedia). - 400+ total team members, 928 employees on LinkedIn (including campus managers?). - Expanded into new verticals via "Frontier" division (real estate, luxury travel, jewelry, fintech). - Operating in 486+ schools, 16,566,500+ orders placed. ## Competitive Advantages - **Unique sales model**: A distributed network of college students (Campus Managers) who act as local brand ambassadors – low cost, high-touch, and scalable. - **Meritocracy**: Promotes a culture where "your voice is as loud as the quality of your input, not your title." - **Vertical integration**: In-house design, printing, and logistics across multiple countries. - **Strong brand affinity**: Trusted by major universities (e.g., University of Virginia, University of Florida, University of Pennsylvania). ## Strategic Focus - **Diversification beyond apparel**: The "Frontier" division is building new businesses in travel, real estate, jewelry, banking, and fintech staffing. - **Global expansion**: Operations in the US, India, and Philippines – with remote-first roles across these hubs. - **Talent development**: Heavy investment in internal training and career growth; 99% of campus managers say Fresh Prints helped them get jobs, and 87% say skills developed helped their career grow. ## Why Work Here - **Culture**: Meritocratic, purpose-driven, with a focus on individual development. The company values "ambitious" people who want to "live and work with purpose." - **Remote/Hybrid policy**: Multiple roles are remote (India, Philippines, US), though New York HQ is in Manhattan. Offices in Hyderabad and Manila. - **Perks**: Not detailed, but the company offers scholarships and a strong emphasis on growth and ownership. - **Engineering culture**: Growing tech team (Full Stack Engineer, ML Engineer, etc.) working on internal tools, signal processing, and e-commerce support. ## Sources 1. [freshprints.com](https://www.freshprints.com/about-us) 2. [greenhouse.io](http://job-boards.greenhouse.io/freshprints) 3. [wikipedia.org](https://en.wikipedia.org/wiki/Fresh_Prints) 4. [linkedin.com](https://www.linkedin.com/company/fresh-prints) 5. [apply.freshprints.com](https://apply.freshprints.com/careers-page/) ## Other roles at Fresh Prints - [Sourcing and Order Merchandiser 跟单](https://feeny.ai/job/sourcing-and-order-merchandiser-fresh-prints-guangzhou-qpxx02w93e3c) — Guangzhou, China / Dongguan, China - [Order Management Executive](https://feeny.ai/job/order-management-executive-fresh-prints-india-philippines-ajzyxdbdta3w) — India / Philippines - [Ticketing Coordinator](https://feeny.ai/job/ticketing-coordinator-fresh-prints-india-philippines-znzpbsp5r6zf) — India / Philippines - [Technical Designer](https://feeny.ai/job/technical-designer-fresh-prints-philippines-hr1gck0s4psm) — Philippines - [Fabric Sourcing Specialist 面料采购专员](https://feeny.ai/job/fabric-sourcing-specialist-fresh-prints-guangzhou-bgswcy1n9ag3) — Guangzhou, China / Dongguan, China - [Marketing Operations & AI Specialist (Full Time, Remote)](https://feeny.ai/job/marketing-operations-ai-specialist-full-time-remote-fresh-prints-india-hxff1tpwt84m) — India / Philippines - [Jr. HR Associate (Talent Acquisition)](https://feeny.ai/job/jr-hr-associate-talent-acquisition-fresh-prints-philippines-jepwr5gm4py9) — Philippines - [Technical Support & AI Engineer (Full Time, Remote)](https://feeny.ai/job/technical-support-ai-engineer-full-time-remote-fresh-prints-india-philippines-1xk3r828qyka) — India / Philippines - [KOL Specialist](https://feeny.ai/job/kol-specialist-fresh-prints-philippines-rqe4pwjdtrd3) — Philippines - [Customer Support Specialist (Retail Operations)](https://feeny.ai/job/customer-support-specialist-retail-operations-fresh-prints-india-fknw5930kvks) — India