---
title: 'Order Management Specialist at Black Duck Software, Inc.'
canonical: 'https://feeny.ai/job/order-management-specialist-black-duck-software-inc-bengaluru-2mc607xp0rbv'
type: 'job'
last_seen: '2026-10-17'
---

# Order Management Specialist at Black Duck Software, Inc.

- **Company:** Black Duck Software, Inc.
- **Location:** Bengaluru, India
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/blackduck/jobs/5424303008

## Job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

The Order Management Specialist is responsible for accurately reviewing and processing standard and non-standard customer orders from acceptance through fulfillment. The role manages order backlogs, supports timely billing and revenue recognition, and partners across functions to resolve issues, meet service-level expectations, and improve order management processes through automation, standardization, and continuous improvement.

Essential Functions/Responsibilities

- Review and process standard and non-standard global orders from acceptance through fulfillment, ensuring alignment between Salesforce and NetSuite and supporting accurate billing, accounting, and revenue recognition.
- Review order details for alignment with approved pricing, contract terms, discount guidelines, tax requirements, export compliance requirements, and customer proof of delivery.
- Process orders and manage backlogs in accordance with established procedures, service-level expectations, and month-end and quarter-end deadlines.
- Apply established order acceptance, billing, accounting, tax, and compliance guidance when evaluating and processing routine and non-standard transactions.
- Resolve routine order, fulfillment, backlog, and billing issues by researching discrepancies and coordinating with appropriate business partners.
- Escalate complex exceptions, policy questions, and unresolved issues to the appropriate stakeholders with clear supporting details and recommended next steps.
- Identify process gaps and recommend improvements across order management and the order-to-cash process to improve accuracy, efficiency, fulfillment, cash collection, and scalability.
- Support approved process improvements, automation, standardization, projects, and user acceptance testing.
- Maintain, update, and periodically review process documentation, procedures, and work instructions to reflect current requirements and established guidance.
- Collaborate with Revenue Accounting, Revenue Recognition, Sales, Credit, Sales Operations, Licensing, IT Support, and other business partners to support timely order processing and close activities.
- Perform other related tasks and activities as assigned.

Required Education/Experience & Skills

- 3 - 5+ years of experience in order management, sales operations, revenue operations, finance operations, or a related field.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- Experience with NetSuite and Salesforce.
- Working knowledge of order acceptance policies and the ability to evaluate complex and non-standard orders.
- Strong attention to detail, analytical ability, and multitasking skills, with the ability to manage high order volumes accurately.
- Strong written and verbal communication skills, with the ability to collaborate effectively across teams, functions, locations, and time zones.
- Strong problem-solving skills and the ability to navigate complex issues in a dynamic environment.
- Ability to work effectively in a global team environment.
- Contract review experience preferred.

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

## About Black Duck Software, Inc.

## Company Overview
- **One-liner**: Black Duck provides a comprehensive application security testing (AST) platform that helps organizations build secure, high-quality software by identifying and remediating vulnerabilities, license risks, and code quality issues across proprietary, open-source, and AI-generated code.
- **Entity Type**: Private (backed by private equity firms Clearlake Capital and Francisco Partners; spun out from Synopsys in October 2024)
- **Headquarters**: Burlington, Massachusetts, USA
- **Founded**: 2015 (as the Synopsys Software Integrity Group); became an independent company in October 2024
- **Founders**: Not applicable (formed from Synopsys); key leadership includes CEO Greg Hughes, CPTO Dipto Chakravarty, CISO Dom Glavach, CRO Roman Telerman, CFO Jim Ivers, CMO Sean Forkan, and CHRO & General Counsel Joy Meier

## Core Business
- **Primary industry**: Application Security Testing (AST), DevSecOps, Software Supply Chain Security
- **Target customers**: B2B; enterprise organizations, development teams, security teams, and DevOps engineers across industries including finance, healthcare, automotive, aerospace, and government
- **Mission or purpose statement**: “To enable organizations to build trust in their software by providing True Scale Application Security – the ability to secure code of any size, in any environment, without compromising speed, accuracy, or compliance.”

## Products & Services
- **Black Duck Polaris Platform**: Cloud-native SaaS platform that unifies SAST, SCA, and DAST into a single, integrated solution for enterprise-wide application security testing and policy enforcement.
- **Black Duck SCA (Software Composition Analysis)**: Identifies vulnerabilities, license risks, and compliance issues in open-source and third-party components; generates SBOMs; includes AI Model Risk Insights.
- **Coverity Static Analysis (SAST)**: Scans proprietary source code for security vulnerabilities and quality defects, with AI-powered remediation suggestions via Black Duck Assist.
- **Seeker Interactive Application Security Testing (IAST)**: Combines runtime analysis with automated testing to detect vulnerabilities in running applications.
- **Black Duck Signal**: Agentic AI solution that autonomously detects and remediates vulnerabilities in business-critical applications, including AI-generated code.
- **Code Sight IDE Plug-in**: Provides real-time security feedback within developers’ IDEs (VS Code, JetBrains, etc.) to catch issues before code is committed.
- **Black Duck Hub (on-premises)**: On-premises deployment option for customers with strict data residency or regulatory requirements.
- **Hybrid deployment**: Full flexibility to run scans in cloud, on-premises, or across mixed environments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private equity-backed)
- **Key Metric**: Over 4,000 organizations worldwide trust Black Duck; recognized as a Leader in the Gartner® Magic Quadrant™ for Application Security Testing for eight consecutive years (2025).
- **Notable Investors/Partners**: Clearlake Capital Group, Francisco Partners (majority owners); technology partners include GitHub, GitLab, Jenkins, Azure DevOps, and major cloud providers.
- **Growth Signals**: Spun out as an independent company in October 2024 to focus exclusively on application security; launched Black Duck Signal (agentic AI AppSec); expanding SaaS platform with unified SAST+SCA+DAST; hiring across sales and engineering roles (remote positions available).

## Competitive Advantages
- **Comprehensive portfolio**: Only vendor offering SAST, SCA, DAST, IAST, and agentic AI in a single unified platform (Polaris).
- **20+ years of human-verified intelligence**: Proprietary KnowledgeBase™ with curated vulnerability data and context, powering high-precision detection with low false positives.
- **Flexible deployment**: Supports cloud (SaaS), on-premises, and hybrid models – customers choose without compromising capabilities.
- **Developer-first approach**: Integrates directly into CI/CD pipelines and IDEs, enabling developers to find and fix issues within their workflow.
- **AI-native security**: Built to secure AI-generated code (e.g., from GitHub Copilot, ChatGPT) with specialized detection and remediation capabilities.
- **Regulatory expertise**: Supports compliance with ISO 27001, GDPR, HIPAA, PCI DSS, FedRAMP, EU Cyber Resilience Act, US Executive Order 14028, and industry-specific standards (automotive ISO/SAE 21434, aerospace, defense).

## Strategic Focus
- **Securing AI-generated code**: Developing and enhancing agentic AI tools (Signal) to address the unique risks of AI-assisted development.
- **Expanding SaaS adoption**: Driving migration to the Polaris cloud platform for scalability, continuous updates, and reduced overhead.
- **Deepening compliance automation**: Building automated policy enforcement and audit-ready reporting for evolving regulations (e.g., EU Cyber Resilience Act, US supply chain security mandates).
- **Growing market share**: Targeting new enterprise customers through a hunter sales model and competitive displacement of legacy AST vendors.
- **Customer success and innovation**: Investing in AI-powered developer assistants (Black Duck Assist) and contextual intelligence (ContextAI™) to reduce mean-time-to-remediate.

## Why Work Here
- **Mission-driven impact**: Work on critical security infrastructure that protects software used by thousands of organizations worldwide.
- **Remote-friendly culture**: Open roles (e.g., Lead Enterprise Account Executive in Canada) explicitly support remote work; the company values flexibility and results.
- **Values**: “We Scale Up” (ambition and growth), “We Lead with Integrity” (honesty and transparency), “We Put Customers First” (empathy and value delivery), and “We Are Bold” (challenge convention, take smart risks).
- **Engineering culture**: Developer-first mindset; teams build tools that developers love to use. Focus on innovation in AI, cloud-native architecture, and security research.
- **Career growth**: Independent company with PE backing offers agility and resources; opportunity to shape the future of a market-leading security platform.
- **Notable perks**: Not explicitly listed, but the company emphasizes professional development, a collaborative environment, and the chance to work on cutting-edge security challenges.

## Sources
1. [Black Duck About Us](https://www.blackduck.com/company.html)
2. [Black Duck Main Site](https://www.blackduck.com/)
3. [Black Duck Careers](https://www.blackduck.com/company/careers.html)
4. [Black Duck Leadership](https://www.blackduck.com/company/leadership.html)
5. [Greenhouse Job Posting (Lead Enterprise Account Executive Canada)](https://job-boards.greenhouse.io/blackduck/jobs/5226170008)

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