---
title: 'Order Management Specialist at Impinj'
canonical: 'https://feeny.ai/job/order-management-specialist-impinj-seattle-washington-6tr3xwsj6rmb'
type: 'job'
last_seen: '2026-09-11'
---

# Order Management Specialist at Impinj

- **Company:** Impinj
- **Location:** Seattle Washington, United States
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/impinjexternal/jobs/4720914005

## Job description

Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We’re inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it’s a thing, we’re working to connect it. Join Impinj and help us realize our vision of a boundless IoT— connecting trillions of everyday items to the Internet.

Team Overview:

We are looking for a detail-oriented Order Management Specialist to join our collaborative, team-oriented Order Management group. We value partnership, open communication, and supporting one another to achieve shared goals. This is a highly collaborative role where success comes from working together not as individual contributors, but as a cohesive team. This role is critical in managing order workflows, supporting account management, and ensuring seamless communication between internal teams and customers. If you have a keen eye for detail, strong communication and organizational skills, and a passion for operational excellence, we’d love to hear from you!

What You Will Do:

- Accurately review and process incoming sales orders, including verifying customer details, product configurations, pricing, inventory availability and delivery terms. Conduct peer reviews to ensure accurate order entry
- Assist in managing inventory locations for efficient organization and retrieval
- Process and consolidate orders to optimize shipping efficiency
- Monitor order progress throughout the fulfillment cycle, identifying potential delays, and proactively communicating updates to customers and internal teams
- Maintain and send weekly backlog reports to customers
- Address and resolve customer inquiries via SFDC, providing effective support and ensuring issues are resolved in a timely manner
- Work closely with sales, product management, operations, logistics, and accounting to ensure smooth order processing and timely delivery
- Manage and route customer inquiries to the appropriate teams for efficient follow-up
- Maintain accurate order information within the company's order management system
- Assist in generating reports on order metrics such as backorders, fulfillment times, and sales trends
- Ensure adherence to company policies and procedures related to order processing and fulfillment

What You Will Bring:

- Skills and experience commensurate with 2+ years as an Order Management Specialist in a complex environment with increasing responsibilities
- Excellent communication and customer service skills
- Self-motivated with a knack for being meticulous and detail-oriented
- Customer-focused mindset with a commitment to quality service
- Ability to work effectively in a fast-paced environment with tight deadlines
- Proficiency with Order Management Systems (OMS) and ERP platforms
- Experience working with D365 and Salesforce.com is preferred but not required

Compensation & Benefits:

The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work.

The typical base pay range for this role across the US is $28.60/hr - $43.26/hr. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.

At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others.

For a more comprehensive list of US employment benefits, click [here](https://www.impinj.com/about-us/careers/why-work-at-impinj).

US Export Controls:

This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" (as defined by Immigration & Nationality Act) may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance [here](https://www.bis.gov/learn-support/export-compliance-programs). Why work at Impinj:

Know you’re making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at “Tecnopuc,” a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

## About Impinj

## Core Business
- **Primary industries**: RAIN RFID technology, Internet of Things (IoT), enterprise hardware and software, supply chain & logistics, retail, healthcare.
- **Target customers**: B2B – enterprises in retail, supply chain & logistics, healthcare, manufacturing, and other industries that need item-level tracking and visibility.
- **Mission**: “To connect every thing and ensure trust in every connection.” [impinj.com](https://www.impinj.com/)

## Products & Services
- **Impinj Platform**: A highly integrated RAIN RFID platform including readers, tags, and software that provides enterprise-grade accuracy, reliability, and security for item-level inventory management, asset tracking, and automation.
- **Impinj Gen2X**: A next-generation RAIN RFID solutions toolbox that improves read range, speed, data protection, and anti-counterfeiting capabilities.
- **Voyantic (subsidiary)**: Leading provider of RAIN RFID and NFC measurement, testing, and encoding solutions for tag design, application development, and production. [impinj.com/about-us](https://www.impinj.com/about-us)
- **Impinj Partner Network**: A comprehensive ecosystem of partners offering complementary products and services for end-to-end RAIN RFID systems.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided sources (publicly traded; refer to NASDAQ: PI for current data).
- **Key Metric**: Annual revenue not disclosed in provided sources; refer to SEC filings (10-K/10-Q).
- **Notable Investors/Partners**: Extensive partner network including retail, healthcare, and logistics enterprises (e.g., Macy’s, Zara, Coca-Cola, Rady Children’s Hospital). Specific investors not listed in provided sources.
- **Growth Signals**: Introduction of Gen2X technology to solve previously unsolvable use cases; expansion into new industries (healthcare, manufacturing); 20+ years of market leadership and continuous innovation.

## Competitive Advantages
- **Proprietary platform**: Highly integrated hardware and software that cannot be replicated by mix-and-match solutions.
- **Deep expertise**: Two decades of RAIN RFID knowledge and experience, with a reputation for enterprise-grade accuracy, reliability, and security.
- **Broad partner ecosystem**: The most comprehensive RAIN partner network, enabling turnkey solutions for customers.
- **Innovation track record**: Pioneering Gen2X and other advances that expand the internet’s reach to physical items.

## Strategic Focus
- **Connecting every thing**: Expanding the internet’s reach by a factor of 1,000 to include everyday items (apparel, packages, medical supplies, food, etc.).
- **Enterprise digital transformation**: Helping businesses gain efficiencies, reduce waste, and ensure every item is in the right place at the right time.
- **Sustainability and corporate citizenship**: Commitment to ethical operations, diversity, equity, and inclusion (DEI), and environmental responsibility.

## Why Work Here
- **Culture**: “Impinjineers” – innovative, collaborative, principled team focused on making a positive impact. DEI is part of the company’s DNA. [impinj.com/about-us/careers](https://www.impinj.com/about-us/careers)
- **Work model**: Hybrid workplace model (flexible).
- **Benefits**:
  - 100% employer-covered medical and dental insurance.
  - Life, AD&D, and disability insurance.
  - Flexible vacation policy, 11 annual holidays, up to 16 weeks of parental leave.
  - Tuition reimbursement and leadership training.
  - 401(k) match, equity, and ESPP options.
  - Monthly transportation subsidy with green options. [impinj.com/about-us/careers/why-work-at-impinj](https://www.impinj.com/about-us/careers/why-work-at-impinj)
- **Internship program**: Comprehensive summer internship with professional development, mentorship, and networking. [impinj.com/about-us/careers](https://www.impinj.com/about-us/careers)
- **Open roles**: Hardware engineering, silicon engineering, information technology, solutions engineering, supply chain. [job-boards.greenhouse.io/impinjexternal](http://job-boards.greenhouse.io/impinjexternal)

## Sources
1. [impinj.com/about-us](https://www.impinj.com/about-us)
2. [impinj.com](https://www.impinj.com/)
3. [impinj.com/about-us/careers/why-work-at-impinj](https://www.impinj.com/about-us/careers/why-work-at-impinj)
4. [impinj.com/about-us/careers](https://www.impinj.com/about-us/careers)
5. [job-boards.greenhouse.io/impinjexternal](http://job-boards.greenhouse.io/impinjexternal)

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