--- title: 'Organizational Effectiveness Consultant at ID.me' canonical: 'https://feeny.ai/job/organizational-effectiveness-consultant-id-me-mountain-view-9104exvpjwjz' type: 'job' last_seen: '2026-10-28' --- # Organizational Effectiveness Consultant at ID.me - **Company:** ID.me - **Location:** Mountain View, CA - **Compensation:** $163k–$211k - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-28 - **Apply:** https://job-boards.greenhouse.io/idme/jobs/8031946003 ## Job description Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with ID.me at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found [here](https://insider.id.me/candidate-ai-use-in-interviewing/). ## About the Role This role is focused on decision support through the lens of all things people. Your impact is felt when you equip the most senior leaders with the processes, systems, and toolkits they need to deliver differentiated results with their teams. Done well, leaders make better organizational and talent decisions that drive the operational plans and execution of the business. This is a high-visibility role with enterprise-wide scope and significant strategic influence, reporting to the Head of Employee Experience. You will lead transformational initiatives spanning both the business and the People function, helping the organization scale effectively, strengthen leadership capability, and build a culture of operational excellence. ## What You'll Do - Executive Advisory: Serve as a trusted advisor to senior executives, delivering data-driven insights and organizational diagnostics that inform their decisions. - Strategic Partnership: Translate business strategy into clear, focused talent and organizational action plans aligned with long-term business goals. - Organizational Design: Lead enterprise organizational design and restructuring initiatives that enhance agility, role clarity, decision-making governance, and cross-functional execution. - Leadership & Manager Development: Design and implement programs to strengthen leadership capability and enable managers to effectively coach and develop their teams. - Team effectiveness: Using diagnostic tools to partner with leaders to ensure teams are effective and delivering the right outcomes. - Cross-Team Collaboration  & Program Activation: Partner with Talent Acquisition, Total Rewards, and HR Operations to influence program design and deliver enterprise People programs.  Support the delivery of People team programs, systems, and processes. - Relationship Management: Build trusting relationships quickly, applying business acumen, emotional intelligence, and situational awareness to earn credibility and confidence with senior executives. - Project & Product Management: Lead complex, multi-faceted initiatives, people products across organizations through the full lifecycle. - Operational talent rhythm: Own the annual cadence of core people processes, including calibrations, salary and equity planning, talent reviews, and engagement survey action planning. - Investigations and disruptions: Address significant workplace investigations and disruptions that affect team effectiveness, applying sound judgment and appropriate action. ## What You'll Need - Bachelor's degree required; advanced degree in Organizational Development, HR, Business Administration, or Psychology preferred. - 10+ years of progressive experience in Organizational Effectiveness, Organizational Development, or HR within complex, global, high-growth organizations. - A keen understanding of how HR strategy links to business strategy, with the ability to define outcomes that translate into meaningful impact for people. - Experience with organizational diagnostic tools that enable organizational assessments and surface what's working versus what isn't. - Understanding of the talent management lifecycle and how workforce planning informs decisions to hire, build and develop, or outsource specific skills. - Expertise using consultative approaches to partner with business leaders, balancing strong business outcomes with employee advocacy. - Experience with executive coaching and leadership development. - Demonstrated ability to build HR/people infrastructure from the ground up and reinvent it as organizations scale, balancing speed with strategic rigor. - Comfortable challenging leaders and inspiring new ways of thinking; passion for building cultures of experimentation and continuous reinvention. - Exceptional interpersonal and communication skills, with the ability to navigate sensitive, high-stakes conversations and influence at all levels, including executive leadership. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA and New York, NY Pay Range $163,000—$211,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at[id.me/privacy](https://insider.id.me/privacy/). If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify. ## About ID.me ## Company Overview - **One-liner**: ID.me provides a next-generation digital identity wallet that simplifies how individuals securely prove their identity online across government, healthcare, and commercial sectors. - **Entity Type**: Private - **Headquarters**: McLean, Virginia, USA (with offices in Mountain View, California, USA and Tampa, Florida, USA) - **Founded**: 2010 - **Founders**: Blake Hall (CEO, co-founder, and decorated U.S. Army Ranger) ## Core Business - **Primary industry/industries**: Digital Identity, Cybersecurity, Identity Verification, Government Technology, Healthcare Technology - **Target customers**: B2B, B2G (Business-to-Government), Enterprise (21 federal agencies, 50 state government agencies, 70+ healthcare organizations, 600+ consumer brands) - **Mission or purpose statement**: “To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.” The company is also committed to “No Identity Left Behind” to enable all people to have a secure digital identity. ## Products & Services - **ID.me Digital Identity Wallet**: A single sign-on and identity verification platform allowing users to verify their identity once and seamlessly sign-in across websites without re-verifying. Over 156 million users are on the network. - **Group Affiliation Verification**: Enables organizations to verify community affiliations (military, students, teachers, nurses, first responders, government employees) for discounts and benefits. - **Identity Proofing (IAL2/AAL2)**: A NIST 800-63-3 IAL2 / AAL2 conformant credential service provider, approved by the Kantara Initiative. The only provider offering video chat and in-person verification to increase access and equity. - **Workforce Identity**: Identity solutions for workforce management, including employee credentialing and access. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual revenue estimated at $90.0M (LinkedIn estimate); served over 156 million users - **Notable Investors/Partners**: Partners include 21 federal agencies, 50 state government agencies, and 70+ healthcare organizations. Prior funding rounds include 8 rounds from investors (specific lead investors not listed in search results). - **Growth Signals**: 615 total employees (Built In estimate); 51 active job postings across engineering, fraud, security, sales, marketing, and product; expanding into AI agent evaluations and data platform roles; strong presence in both public sector and commercial retail. ## Competitive Advantages - **NIST Certification**: Only identity provider approved as a NIST 800-63-3 IAL2/AAL2 credential service provider by the Kantara Initiative, meeting federal standards for consumer authentication. - **Multi-Channel Verification**: Offers online, call center, and in-person verification (including video chat), increasing access and equity for users who lack traditional digital footprints. - **Network Effects**: Over 156 million users and broad acceptance across government, healthcare, and retail creates a powerful network moat—users can verify once and use everywhere. - **Special Forces Culture**: CEO Blake Hall, a former Army Ranger, has built a culture modeled on elite military units, emphasizing “Trustworthy Teammates” and “Elite Performance.” ## Strategic Focus - **Current priorities and direction for growth**: Expanding the digital identity network into more sectors (financial services, healthcare); investing heavily in AI (AI agent evaluations, AI enablement); building out data platform and authentication infrastructure; scaling the workforce identity product line; and maintaining federal compliance and security standards. ## Why Work Here - **Culture highlights**: The company explicitly describes its culture as “not a set of beliefs, but what you do,” modeled on Special Forces principles of trust and elite performance. Emphasis on “Trustworthy Teammates” and solving the most difficult missions where others have failed. - **Remote/hybrid/office policy**: Employees work from physical offices (onsite). Typical time on-site is full-time, with offices in McLean, VA, Mountain View, CA, and Tampa, FL. - **Notable perks**: Company-sponsored medical, dental, and vision plans for employee and family; paid parental leave; generous paid time off; 401(k) with employer matching; company-sponsored life insurance; employee equity incentive plan; multiple lounge areas and game room; numerous mental health resources. - **Engineering culture**: Uses modern tech stack including Ruby, React, Docker, Kubernetes, Terraform; roles span authentication platform, data platform, identity proofing, SRE, and AI agent evaluations. Strong emphasis on merit and high performance. ## Sources 1. [id.me - About](https://www.id.me/about) 2. [id.me - Careers](https://www.id.me/careers) 3. [Greenhouse - ID.me Jobs](http://job-boards.greenhouse.io/idme) 4. [LinkedIn - ID.me](https://www.linkedin.com/company/id.me) 5. [Built In - ID.me](https://builtin.com/company/idme) ## Other roles at ID.me - [Principal Security Governance & Audit Specialist](https://feeny.ai/job/principal-security-governance-audit-specialist-id-me-mountain-view-2tx1zm3yjse5) — Mountain View, CA - [Member Support Representative II - Verifications](https://feeny.ai/job/member-support-representative-ii-verifications-id-me-mclean-bj779grwk098) — Mclean, VA - [Member Support Representative II - Verifications](https://feeny.ai/job/member-support-representative-ii-verifications-id-me-tampa-fqn7ar1ke8qr) — Tampa, FL - [Product Marketing Manager, Consumer](https://feeny.ai/job/product-marketing-manager-consumer-id-me-mountain-view-4nfs808np06n) — Mountain View, CA - [Software Engineer – Developer Experience & AI Platform](https://feeny.ai/job/software-engineer-developer-experience-ai-platform-id-me-mclean-kx5m1a5g603e) — Mclean, VA - [Staff Software Engineer, PostgreSQL Specialist](https://feeny.ai/job/staff-software-engineer-postgresql-specialist-id-me-mclean-sfk32ykvtypr) — Mclean, VA / Mountain View, CA - [HRIS Technical Lead](https://feeny.ai/job/hris-technical-lead-id-me-mountain-view-s2ky0qwdksy5) — Mountain View, CA - [Software Engineer II, Developer Portal (New Grad / Early Career)](https://feeny.ai/job/software-engineer-ii-developer-portal-new-grad-early-career-id-me-mountain-view-2zm9096mx6xz) — Mountain View, CA - [Software Development Engineer II – Life Hub (Super App) (New Grad / Early Career)](https://feeny.ai/job/software-development-engineer-ii-life-hub-super-app-new-grad-early-career-id-me-myebmjh767nr) — Mountain View, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-id-me-mclean-qydjcvsw8tjm) — Mclean, VA