--- title: 'OSINT Investigator at Satispay' canonical: 'https://feeny.ai/job/osint-investigator-satispay-luxembourg-mqn7zjxa7z3q' type: 'job' last_seen: '2026-09-09' --- # OSINT Investigator at Satispay - **Company:** Satispay - **Location:** Luxembourg, Luxembourg - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-05-20 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/satispay/00d6ef57-4762-4648-9173-33dfe5bdf1d2/application **Skills:** OSINT, Fraud Investigation, AML/CTF Regulations, FATF Guidelines, EU Directives, Strong Customer Authentication (SCA), Data Analytics, Looker, Splunk, HEX, Redshift, Cybersecurity, Fintech Experience, E-commerce Experience, Banking Experience > The OSINT Investigator conducts end-to-end investigations into suspected fraudulent and illicit activities, including Account Takeovers and scams. The role involves forensic narrative reconstruction, evidence management, and preparing regulatory reports to mitigate financial and reputational risks. ## Job description ## About us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. ## What you'll be doing As our OSINT Investigator, you'll move beyond standard forensic reconstruction to handle our most critical cases and influence our long-term strategy. Here's what that looks like in practice: - High-Complexity Investigations – Leading end-to-end forensic investigations into the most sophisticated and multi-layered fraud types (e.g., organized scam networks, complex merchant ATO, and advanced AML/CTF syndicates). - Forensic Reconstruction & Intelligence – Gathering and analyzing data from complex internal systems and advanced OSINT sources to uncover hidden links and build evidence-based intelligence packages regarding new and emerging criminal schemes. - Mentorship & Quality Assurance – Acting as a key escalation point for our first line of defence, challenging assumptions, providing guidance on complex cases, and conducting quality reviews on investigation files and documentation. - Defensible Evidence Management – Applying meticulous attention to detail, ensuring all investigation steps, findings, and evidence are documented in an airtight, defensible manner ready for external auditors, law enforcement, or regulatory review. - Advanced Regulatory Reporting – Authoring and reviewing high-priority SAR/STR narratives for submission, ensuring the "Who, What, When, and Why" of a crime is indisputable under strict regulatory deadlines. - Strategic Control Optimization – Translating complex investigative findings into actionable intelligence, partnering with Product, Data, and Engineering teams to patch systemic vulnerabilities and design next-generation monitoring controls. - Focal Area Leadership – Owning a critical 'Focal Area' to proactively hunt for emerging, new-to-market typologies and presenting trend analysis to FinCrime leadership. Who we're looking for This role needs someone equipped with investigative tenacity, data literacy, and a restless curiosity to uncover complex financial crime patterns. - Experience – 3+ years of demonstrable experience in end-to-end fraud, AML or corporate investigations. A background in Fintech is welcome, but we equally value experience in intelligence sectors, law enforcement, fast-paced banking, and complex corporate/advisory environments. - Investigative & OSINT Mastery – Expert understanding of fraud principles, complex criminal typologies, and forensic reconstruction. Proven expertise in applying OSINT techniques. Working knowledge of AML/CFT regulations and the Strong Customer Authentication (SCA) framework is highly preferred but not mandatory for candidates with exceptional fraud investigation backgrounds. Professional certifications (e.g., CFE, CAMS) are a strong plus. - Analytical Tenacity – Exceptional critical thinking skills with a natural refusal to take things at face value. Proficiency in navigating data analytics tools (like Looker, Splunk, HEX, or Redshift) and leveraging data to uncover the full scope of an issue. - Leadership & Mentorship – Proven capability to guide, coach, and elevate the technical and investigative skills of peers and junior team members. - Strategic Communication – Exceptional written and verbal communication skills, with the ability to synthesize complex, disparate datasets into clear, actionable briefs for executive leadership and external stakeholders. - Proactive Intelligence – A restless investigative curiosity to hunt for invisible risk, challenge existing processes, and proactively close systemic control gaps. - Core Values – Unwavering resilience under pressure, a commitment to continuous learning, and the high-integrity judgment required to handle sensitive, high-risk financial crime incidents. Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops. - 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries. - ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply. - 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours. - 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness. *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. ## Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-lu/work-at-satispay/. #LI-Hybrid ## #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/ ## About Satispay ## Company Overview - **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions. - **Entity Type**: Private (late-stage, offers stock options to all permanent employees) - **Headquarters**: Milan, Italy - **Founded**: 2013 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits - **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits) - **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’” ## Products & Services - **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet. - **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution. - **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration. ## Market Standing - **Valuation / Market Cap**: Not publicly available in provided materials - **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona). - **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results) - **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments. ## Competitive Advantages - Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects. - Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees. - Focus on simplicity, low fees, and ethical, people-centered design. - “Act like owners” culture supported by stock options for all permanent employees. ## Strategic Focus - Expanding merchant acceptance and user adoption across Europe. - Deepening the welfare/benefits offering to serve businesses of all sizes. - Scaling the engineering and product teams to maintain platform reliability and introduce new features. - Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent. ## Why Work Here - **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication. - **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona. - **Perks & Benefits**: - Stock options for all permanent employees - Unlimited paid time off - Health insurance (employee and family), psychological support via Serenis - Enhanced parental leave, additional leave for child sickness - Relocation support, meal vouchers, flexible benefits budget - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform - Leadership program for managers - **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives. - **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups. ## Sources 1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/) 2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/) 3. [satispay.com - Main site](https://www.satispay.com/en) 4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/) 5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/) ## Other roles at Satispay - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-london-afegd2fxsmfm) — London, United Kingdom - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-barcelona-43x3kd6sr5y5) — Barcelona, Spain - [Senior Strategic Project Manager](https://feeny.ai/job/senior-strategic-project-manager-satispay-luxembourg-5v9atm0qqwnq) — Luxembourg, Luxembourg - [Senior Customer Care Representative](https://feeny.ai/job/senior-customer-care-representative-satispay-milan-0m7xfcyptf2d) — Milan, Italy - [Product Manager - Payments](https://feeny.ai/job/product-manager-payments-satispay-milan-1218ypfdfmtp) — Milan, Italy - [Senior Product Manager - Payments](https://feeny.ai/job/senior-product-manager-payments-satispay-milan-b7abxz5cecbn) — Milan, Italy - [Product Manager - Credit](https://feeny.ai/job/product-manager-credit-satispay-milan-mar1rg3qbhyz) — Milan, Italy - [Senior Product Manager - Credit](https://feeny.ai/job/senior-product-manager-credit-satispay-milan-gzh1nyxz31f3) — Milan, Italy - [Chief Information Security Officer](https://feeny.ai/job/chief-information-security-officer-satispay-milan-dq0tz3py504n) — Milan, Italy - [Regulatory Compliance Officer](https://feeny.ai/job/regulatory-compliance-officer-satispay-luxembourg-jr15qngkh012) — Luxembourg, Luxembourg