---
title: 'Outbound Systems Architect at AirOps'
canonical: 'https://feeny.ai/job/outbound-systems-architect-airops-new-york-san-francisco-h0qzbmdk9we0'
type: 'job'
last_seen: '2026-09-18'
---

# Outbound Systems Architect at AirOps

- **Company:** AirOps
- **Location:** New York San Francisco, OR
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-18
- **Apply:** https://jobs.ashbyhq.com/airops/ba2d3a15-0ad4-45cd-97ed-948fa0e8f20a

## Job description

## About AirOps

AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running. Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.

## About the Role

We are seeking an engine builder to own, optimize, and scale our high-volume outbound infrastructure. You will manage the technical plumbing and deliverability systems powering 500K+ monthly emails across dozens of active client accounts, ensuring every customer consistently hits their performance goals. This role sits at the intersection of outbound strategy, email infrastructure, deliverability, campaign performance, AI, experimentation, customer strategy, and product development. Over the next 6–12 months, you will transition our custom-built outbound stack into an automated engine.

## What You’ll Do

- Portfolio Performance & Optimization: You will own system-wide outbound performance and output guarantees across all active clients. By continuously tracking email volume, reply rates, bounce rates, domain health, deliverability, and downstream goals, you will build proactive diagnostics that fix deliverability drops before they hit customer results.
- Architect High-Volume Infrastructure: You will design, maintain, and scale our custom backend domain, inbox, and sending architecture for 500K+ monthly emails. Your focus will be to guarantee peak deliverability while preparing our setup for 3x account growth.
- Systematic Campaign Experimentation: You will build a systematic testing engine across subject lines, messaging variations, targeting, and sending schedules to maximize positive reply rates.
- AI Engineering & Prompt Design: You will own and continuously refine the prompt systems and LLM workflows responsible for generating high-converting outbound copy and personalization at scale.
- Product & Engineering Partnership: You will serve as the internal technical expert on cold email systems, helping bridge the gap between campaign operations and product development.
- Playbooks & System Methodology: You will define cross-portfolio benchmarks and performance standards that enable internal account managers to clearly frame results and strategy for clients. By codifying outbound best practices into internal playbooks, you’ll ensure consistent execution and high-quality campaign delivery across every account.

## Who You Are

- The High-Volume Specialist: You have managed complex, multi-account cold email environments at scale (100K+ emails/month), ideally within a fast-paced agency or high-growth managed service environment.
- Data & Personalization Stack Expert: Proven experience working with modern data enrichment, programmatic personalization workflows, and bulk lead verification pipelines.
- A Pure Systems Thinker: You look at outbound as a deterministic machine-inputs, deliverability variables, data pipelines, and outputs, rather than just "writing copy."
- Enterprise Security & Compliance Operations: Comfortable operating outbound infrastructure within strict enterprise brand guidelines, ensuring proper domain security, data handling, access controls, and auditable campaign workflows.
- Obsessed with Infrastructure: You know the technical mechanics of inbox provisioning, domain rotation, deliverability maintenance, and contact discovery inside and out.
- Metrics-Driven & Autonomous: You manage by the numbers. You catch deliverability drops or underperforming campaigns before anyone else notices.
- Energized by Backend Systems: You prefer being under the hood building scalable engines rather than sitting in client-facing status calls.

## Nice to Have

- Prior experience managing high-volume publisher outreach, link acquisition, digital PR, or affiliate partner recruitment.
- Experience identifying and prioritizing high-value publishers based on relevance, authority, citation potential, audience fit, and likelihood of placement.
- Familiarity with AEO, LLM visibility, digital authority, and how third-party mentions and citations shape brand discovery in AI-generated answers.
- Ability to translate operational pain points into clear product requirements and work effectively with product and engineering teams.

Our Guiding Principles

- Extreme Ownership
- Quality
- Curiosity and Play
- Make Our Customers Heroes
- Respectful Candor

## Benefits

- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!

## About AirOps

## Company Overview
- **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Alex Halliday (CEO) and Matt Hammel (COO)

## Core Business
- **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO)
- **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams
- **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content.

## Products & Services
- **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement.
- **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses.
- **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies.
- **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock
- **Growth Signals**: 
  - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq)

## Competitive Advantages
- **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links.
- **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control.
- **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility.

## Strategic Focus
- **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization.
- **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)

## Why Work Here
- **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs)
- **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation.
- **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration.
- **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/)

## Sources
1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services)
2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings)
3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details)
4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results)

## Other roles at AirOps

- [Senior Customer Marketing Manager](https://feeny.ai/job/senior-customer-marketing-manager-airops-new-york-djwjz8jy6qfe) — New York, NY / San Francisco, CA
- [Senior Product Marketing Manager - Platform](https://feeny.ai/job/senior-product-marketing-manager-platform-airops-new-york-skmhmmb0xtwd) — New York, NY / San Francisco, CA
- [Lead Product Manager, Ads](https://feeny.ai/job/lead-product-manager-ads-airops-new-york-10e3z2v80c0h) — New York, NY / San Francisco, CA
- [Senior Product Marketing Manager - Business Value](https://feeny.ai/job/senior-product-marketing-manager-business-value-airops-new-york-7p73hym1t484) — New York, NY / San Francisco, CA
- [GTM Strategist - New Verticals](https://feeny.ai/job/gtm-strategist-new-verticals-airops-new-york-san-francisco-3rv1735v6te8) — New York San Francisco, OR
- [Head of Enterprise Demand Generation](https://feeny.ai/job/head-of-enterprise-demand-generation-airops-new-york-wh1xd6tz1jyj) — New York, NY / San Francisco, CA
- [Head of Legal](https://feeny.ai/job/head-of-legal-airops-san-francisco-89kpcrjbawxw) — San Francisco, CA
- [Insights Strategist](https://feeny.ai/job/insights-strategist-airops-new-york-9yqxjt886z50) — New York, NY / San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-airops-new-york-8rqt47bhed5j) — New York, NY / San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-airops-new-york-a4zv6dq90ykc) — New York, NY / San Francisco, CA