---
title: 'Outside Sales Professional - Brisbane at Tom James Company'
canonical: 'https://feeny.ai/job/outside-sales-professional-brisbane-tom-james-company-brisbane-za730wkw0ndp'
type: 'job'
last_seen: '2026-09-12'
---

# Outside Sales Professional - Brisbane at Tom James Company

- **Company:** Tom James Company
- **Location:** Brisbane, Australia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-05-21
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/tomjames/8238b84d-7387-4d7d-90a2-69340a8daa36

## Job description

Tom James Opportunity: Tom James Company is an outside sales company in the custom clothing industry. We build and develop a clientele of top business executives in the cities we live in.  As an outside Sales Professional, we book appointments with clients to meet them in the comfort of their office or home to address their wardrobe needs. This is a relationship-driven and consultative approach to selling. This role is a combination of in-office and in-field activities.

## Role Responsibilities

- Build a Clientele: Generate and develop leads using the latest technology, prospecting and referral generation methods
- Schedule Appointments: Daily phone calling with prospects/leads to schedule sales appointments
- Sales Meetings with clients: Prepare for, and visit, customers at their most convenient location to guide their buying decisions
- Measuring: Learn to measure and fully fit custom garments to the customer
- Service: Be your customer’s constant advocate and advisor, ensuring their experience is seamless and you’ve built a repeat client

## Role Qualifications

- Ability to generate your own leads and schedule your appointments after going through our extensive training program
- Time and schedule management
- A resilient and ambitious mindset to maximize our unlimited opportunity
- Ability to receive feedback and implement our proven business development practices

## What We Offer

- Monthly training pay or salary
- Uncapped, unlimited quarterly commission earnings – control your paycheck!
- World-class, company-paid comprehensive training that extends well beyond the initial two-month training window (Week1 and Week 6 training based at Company Headquarters in Nashville)
- Incredible net worth building opportunities through our Employee Ownership Stock programme and Superannuation
- Leadership career paths for those that desire to mentor and build.
- An abundant and positive company culture.
- Yearly and seasonal incentive trips to exotic locations.
- Monthly bonuses, competitions, and personal clothing discounts to be rewarded and recognised.
- Comprehensive benefits programme, including healthcare allowance
- Working with a niche clientele who are categorised as the most successful people in the marketplace.
- The best products in our industry—and the joy of selling something fun!

Who are we?

Tom James Company is the world's largest retailer and manufacturer of custom clothing. We have close to 60 years of direct selling expertise in the custom clothing industry. We have grown from a single store, to stores throughout 4 continents and more than US$486 million in sales. We are vertically integrated which allows us to have complete control over the quality of the garments we are providing to our clients. Our sales force consists of highly motivated, service- and sales-minded professionals that strive for growth and leadership. By finding and developing long-term, loyal customers, our people build lifestyles to support their personal and professional goals. Our customers are highly successful, busy professionals who demand convenience, quality and excellent service—which we deliver to them.

## About Tom James Company

## Company Overview
- **One-liner**: Tom James Company designs, manufactures, and delivers custom clothing for men and women through a direct‑sales model, serving busy professionals worldwide.
- **Entity Type**: Private (family‑owned, no public funding rounds)
- **Headquarters**: Franklin, Tennessee, USA
- **Founded**: 1966
- **Founders**: Spencer Hays

## Core Business
- **Primary industry**: Custom apparel manufacturing and direct‑to‑consumer retail (men’s and women’s custom clothing).
- **Target customers**: B2C and B2B – busy professionals, executives, and individuals seeking convenient, personalized wardrobe solutions.
- **Mission / purpose**: “We Build People. People Build the Business.” The company focuses on developing its sales professionals and delivering high‑value custom garments through a relationship‑driven approach.

## Products & Services
- **Custom Suits, Shirts, and Outerwear**: Tailored men’s and women’s garments, including suits, sport coats, dress shirts, jeans, dresses, and outerwear, offered in a wide range of fabrics and styles.
- **Personalized Sales Experience (“We Come To You”)**: Sales representatives visit clients at their home or office for consultations, measurements, and garment hand‑delivery, eliminating the need for a retail store visit.
- **Women’s Line**: Launched in 2020, a full custom clothing collection for women, with more than 40 unique measurements and 75 patterns.
- **Holland & Sherry Interiors**: A luxury interiors division leveraging the company’s fabric‑milling expertise.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (privately held).
- **Key Metric**: Annual Revenue (Gross Sales) – $585 million in 2024 [careers.tomjames.com](https://careers.tomjames.com/about/).
- **Notable Investors / Partners**: Not applicable (no external funding); the company operates with 14 owned manufacturing facilities globally, including mills and factories in the USA, Canada, UK, and Australia [tomjames.com](https://www.tomjames.com/heritage/default.aspx).
- **Growth Signals**: 8.18% annual sales growth in 2024; women’s line up 200% year‑to‑date; per‑person sales up 30% post‑pandemic; new pay plan released in 2021 that increased compensation by 25% across the board [careers.tomjames.com](https://careers.tomjames.com/about/).

## Competitive Advantages
- **Vertical Integration**: Owns the entire supply chain from fabric weaving to garment manufacturing to delivery – 14 manufacturing partners, including historic brands like Oxxford Clothing and Holland & Sherry.
- **Customization at Scale**: Ability to produce a high volume of individually customized garments, a combination competitors find difficult to replicate.
- **Value Proposition**: Offers custom garments at prices comparable to off‑the‑rack items, appealing to a broad customer base.
- **Entrepreneurial Sales Model**: Sales professionals build their own clientele and have uncapped earning potential, with the support of a 50‑year‑old brand and in‑house manufacturing.
- **Principle‑Based Leadership**: Emphasis on long‑term relationships, ethical practices, and investment in employee development rather than short‑term tactics.

## Strategic Focus
- **Expansion of Women’s Line**: Continued growth in the women’s custom clothing category, which has seen strong demand.
- **Sustainability Investments**: Operations include a solar‑powered shirt factory and a biofuel boiler at the textile mill, with a goal of reducing environmental impact.
- **Strengthening Sales Force**: Ongoing training, a new pay plan, and leadership development programs to attract and retain top sales talent.
- **Geographic Reach**: Serving clients across 4 continents with 92 locations; exploring further market penetration in existing territories.

## Why Work Here
- **Culture and Mission**: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected [careers.tomjames.com](https://careers.tomjames.com/investment-in-you/).
- **Remote / Hybrid Policy**: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- **Compensation and Growth**: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- **Unique Perks**: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- **Workforce**: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

## Sources
1. [careers.tomjames.com – About page](https://careers.tomjames.com/about/)
2. [careers.tomjames.com – Investment in You page](https://careers.tomjames.com/investment-in-you/)
3. [tomjames.com – Heritage page](https://www.tomjames.com/heritage/default.aspx)
4. [careers.tomjames.com – Main careers site](https://careers.tomjames.com/)
5. [jobs.lever.co/tomjames – Current openings](https://jobs.lever.co/tomjames)

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