---
title: 'Overnight Front Desk  Associate - Marquee Park Place at Action Property Management'
canonical: 'https://feeny.ai/job/overnight-front-desk-associate-marquee-park-place-action-property-management-tz2a25r39ytn'
type: 'job'
last_seen: '2026-09-13'
---

# Overnight Front Desk  Associate - Marquee Park Place at Action Property Management

- **Company:** Action Property Management
- **Location:** Irvine, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/actionlife/6c190305-49e2-45c7-ac84-4a05047f6fe0

## Job description

## Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

We are seeking an Overnight Front Desk Associate for our Marquee Park Place association located in Irvine, CA.

Schedule: Overnight shifts: flexible, 11:00 PM - 7:30 AM

Compensation: $21 - $22 /hour

## What You’ll Do (Job Duties)

- Report any concerns to Management, Engineering or Janitorial as appropriate.
- Represent Action Property Management by greeting residents, guests, and other visitors at the gatehouse in a welcoming and professional manner.
- Be familiar with the parking structure.
- Answer phones and greet all residents and guests as they enter or exit the property.
- Maintain the appearance kiosk area by assuring it is organized and clean at all times; summon the janitorial or maintenance staff when needed.
- Note accurately any issues or information throughout the work shift in the Daily Activity Report; read the pass-on log and read any e-mails for information pertinent to Front Gate Associate; communicate effectively with co-workers to assure a smooth transition of shifts.
- Follow established procedures to have the residents receive their parcel, document the acceptance of parcels or other deliveries, both incoming and outgoing.
- Document reports of disturbances that occur; evaluate the situation and contact the proper authority (i.e. Police, Fire Department, Management) to resolve the problem.
- Coordinate Resident moves in accordance with the Association’s approved hours; assure that Common Areas are adequately protected.
- Properly operate the Elevator Control System so that guests, contractors and other visitors are sent to the proper floor.
- Utilize and implement the Front Desk Procedures Manual including the Shift Inventory Log and the Pass-On Log.
- Monitor and maintain an adequate inventory of forms, supplies and other items used at the gatehouse and promptly notify Supervisor when in need of replenishment.
- Regularly observe building activity as captured by surveillance cameras and displayed on security monitors; report suspicious or abnormal activities to Action staff and management, building security, or Law Enforcement, as appropriate; prepare detailed documentation of incidents according to established procedures.
- Report complaints, reports of nuisance, and non-compliance issues to Management per the post instructions. Submit Incident Reports when necessary.
- Understand and implement Emergency Procedures when required; understand and coordinate appropriate communications with residents and emergency personnel in the event of a fire alarm, fire, flooding, earthquake, or other emergency event.
- Follow all “Post Instructions” and adhere to the Association’s Governing Documents, CC&Rs, and the Rules and Regulations of the Association; be familiar with, and adhere to, all association policies, emergency procedures, and evacuation procedures.

## Who You Are (Skills/Experience)

- 1 year of customer service
- 1 year of security experience
- Preferably in hospitality or luxury property management.
- Polished and professional appearance and demeanor
- Strong verbal and written communication
- Strong critical thinking skills. Must be solutions oriented
- High attention to detail
- Personable and capable of building a strong rapport with residents and guests
- Team player
- Ability to lift up to 25 pounds

## Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

## #LI-AB1

## About Action Property Management

## Company Overview
- **One-liner**: Action Property Management is the largest privately-owned homeowner association (HOA) management company in California, providing professional community management services to residential communities.
- **Entity Type**: Private (bootstrapped, no external funding rounds disclosed)
- **Headquarters**: Irvine, California, United States
- **Founded**: 1984
- **Founders**: Jan Lhotka

## Core Business
- **Primary industry**: Real Estate / Community Association Management (HOA management)
- **Target customers**: B2B – homeowner associations (HOAs), condominium boards, residential community developers, and luxury high-rise properties. Serves both large-scale master-planned communities and single-family home neighborhoods.
- **Mission statement**: "Help people love where they live."

## Products & Services
- **[HOA Management Services]**: Full-service management of community associations, including financial management, maintenance coordination, vendor oversight, compliance enforcement, and board support. Covers community types such as large-scale master-planned, high-rise, new development, condo/single-family homes, and hotel-residential.
- **[SnapHOA Platform]**: Proprietary in-house developed software providing a digital hub for residents, board members, and management teams. Includes communication tools, work order tracking, document storage, and financial transparency.
- **[360° Manager Support]**: Dedicated operational support for community managers, including training, legal resources, and technology tools to streamline daily tasks.
- **[Board Education]**: Workshops and resources to help HOA board members understand governance, financials, and legal compliance.

## Market Standing
- **Valuation**: Not publicly available (privately held)
- **Annual Revenue**: ~$38.9 million (LinkedIn estimate for 2025; may not reflect full company revenue)
- **Key Metric**: Manages over 300 communities with 1,000+ team members (company reports: 850+ employees on About page, 1,000+ on Careers page; LinkedIn reports 362 employees – conflicting data)
- **Notable Investors/Partners**: Privately owned by CEO Matthew Holbrook (acquired in 2014); no external investors listed.
- **Growth Signals**: 
  - Expanded into Dallas, Texas, adding a new market outside California.
  - Headcount growth of 8.1% year-over-year per LinkedIn (though baseline differs from company figures).
  - 9 office locations across California and Texas.
  - Certified as a Great Place to Work® for 2025-2026 (89% of employees say it’s a great place to work vs. 57% U.S. average).

## Competitive Advantages
- **Scale with local agility**: Largest privately-owned HOA manager in California, offering resources comparable to national firms while retaining local decision-making flexibility.
- **Proprietary technology**: SnapHOA platform developed in-house, providing a competitive edge in resident and board communication.
- **Ethical foundation**: Founded on ethics and professionalism in an industry historically plagued by unethical practices; this core value is maintained under current ownership.
- **Employee culture**: High employee satisfaction (3.9/5.0 on Glassdoor, 4.3★ rating; Great Place to Work certified). Strong focus on values, collaboration, and continuous improvement.

## Strategic Focus
- **Technology & AI**: Investing in AI solutions and infrastructure security to drive operational efficiencies and improve service delivery (led by CIO Brad).
- **Talent development**: Programs like LeadWell (six-month MBA-inspired leadership journey), Values Ambassador Classes, and bi-annual regional summits to build internal leadership.
- **Service expansion**: Growing geographic footprint (Dallas market entry) and diversifying community types served (luxury high-rise, new development, etc.).
- **Community impact**: Engaging in local charities and global humanitarian outreach through “Action Cares” initiatives.

## Why Work Here
- **Culture**: Emphasizes collaboration, trust, respect, innovation, and excellence. Values-driven environment with a mission to “help people love where they live.”
- **Work environment**: Hybrid/on-site roles across multiple California locations and Dallas, TX. Roles include community management, maintenance & engineering, hospitality, and college internships.
- **Benefits**: Medical (Aetna), dental & vision, 401(k) with company match, PTO & holidays, birthday holiday off, Employee Assistance Program, life insurance, FSA, long-term disability.
- **Career growth**: Four distinct career paths with advancement from day one; LeadWell program for emerging leaders; bi-annual summits for managers.
- **Recognition**: Certified Great Place to Work® (2025-2026); 89% employee approval rating.
- **Glassdoor rating**: 4.3★ (315 reviews) with strong scores for work-life balance (4.0) and culture (3.9).

## Sources
1. [actionlife.com – About Us](https://www.actionlife.com/about-us)
2. [actionlife.com – Join the Team](https://www.actionlife.com/join-the-team)
3. [linkedin.com – Action Property Management](https://linkedin.com/company/action-property-management)
4. [actionlife.com – Great Place to Work News](https://www.actionlife.com/news/great-place-to-work)
5. [jobs.lever.co – Action Property Management Careers](https://jobs.lever.co/actionlife)

## Other roles at Action Property Management

- [Director Of Operations| Luxury High-Rise Residences- Millenium Tower](https://feeny.ai/job/director-of-operations-luxury-high-rise-residences-millenium-tower-action-kbejh0pxad94) — San Francisco, CA
- [Assistant General Manager](https://feeny.ai/job/assistant-general-manager-action-property-management-san-francisco-3xdvm9pm6kae) — San Francisco, CA
- [General Manager - Millenium Tower](https://feeny.ai/job/general-manager-millenium-tower-action-property-management-san-francisco-crecpm6e7bez) — San Francisco, CA
- [Director of Resident Experience - San Francisco](https://feeny.ai/job/director-of-resident-experience-san-francisco-action-property-management-san-8p7s2vmdcrye) — San Francisco, CA
- [Valet - Beverly West (Luxury HOA)](https://feeny.ai/job/valet-beverly-west-luxury-hoa-action-property-management-los-angeles-tek0c9w2mzpe) — Los Angeles, CA
- [Front Desk/Access Control (Part-Time 32 Hours) - Savina](https://feeny.ai/job/front-desk-access-control-part-time-32-hours-savina-action-property-management-yb7z4s5t7n8x) — San Diego, CA
- [Front Desk Associate  - Marquee Park Place](https://feeny.ai/job/front-desk-associate-marquee-park-place-action-property-management-irvine-zdps3036hgfh) — Irvine, CA
- [Join our Team! The Landing Team (Current Employees Only)](https://feeny.ai/job/join-our-team-the-landing-team-current-employees-only-action-property-k2xgqvy2gr0w) — Coronado, CA
- [Front Desk Associate (Part-Time Overnight Weekends) - Parkloft](https://feeny.ai/job/front-desk-associate-part-time-overnight-weekends-parkloft-action-property-8egx8amb1mbj) — San Diego, CA
- [Concierge Lead - Dallas, TX](https://feeny.ai/job/concierge-lead-dallas-tx-action-property-management-dallas-qzcq88qb2q21) — Dallas, TX