--- title: 'Palliative Oncology Nurse Navigator at Thyme Care' canonical: 'https://feeny.ai/job/palliative-oncology-nurse-navigator-thyme-care-remote-vy8xh7mx3kcy' type: 'job' last_seen: '2026-09-08' --- # Palliative Oncology Nurse Navigator at Thyme Care - **Company:** Thyme Care - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/thyme-care/c255230d-e195-4f26-822e-e12526a2c778 ## Job description ## OUR  MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. ## YOUR ROLE As a Thyme Care Palliative Care Nurse Navigator, you'll be a vital clinical resource for our members with serious illness and their care network, conducting conversations about goals and values, advance care planning, and palliative care via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive symptom assessments, support members with serious illness longitudinally, and facilitate end-of-life care discussions, when appropriate. You will actively engage with members, addressing clinical issues and efficiently managing any escalations that arise. Within your first three months, you will: - Familiarize yourself with Thyme Care systems, tools, technology, and partners. - Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices. - Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction. - Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards. - Support members with serious illness and at the end of life, coordinating care and providing clinical support as needed. - Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team. - Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions. - Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access. - Be available for urgent clinical escalations and provide clinical consult support as required. - Perform other projects and duties as assigned and as related to department business needs and objectives. ## WHAT LEADS TO SUCCESS - Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission. - Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs. - Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation. - Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues. - Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments. - Qualifications: An active, unrestricted compact Registered Nurse (RN) license is required, in addition to New York, Illinois and/or Michigan licensure preferred. Degree in Nursing (ADN or BSN) required; BSN preferred. Additionally, you have at least 5 years of nursing experience, including 3 years in outpatient palliative care and/or home hospice taking care of oncology patients and their caregivers. - Certifications: It would be exceptional, although not required, that you are a Certified Hospice and Palliative Nurse (CHPN) or have oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives. ## OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. This is a non-exempt, full-time position. The pay rate is non-negotiable at $46.35/hour. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care. Fluency in Spanish, both written and verbal, is preferred. To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate. Additionally, we recognize a history of inequality in health care. We’re here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer. Be cautious of recruitment fraud https://www.thymecare.com/fraudulent-job-offers, and always confirm that communications are coming from an official Thyme Care email. ## About Thyme Care ## Company Overview - **One-liner**: Thyme Care partners with health plans, oncologists, and employers to provide technology-enabled, value-based oncology navigation and clinical support, improving outcomes and lowering costs for cancer patients. - **Entity Type**: Private (health tech startup; funding stage not disclosed) - **Headquarters**: Nashville, Tennessee, USA - **Founded**: 2020 - **Founders**: Robin Shah and Dr. Bobby Green ## Core Business - **Primary industry**: Healthcare IT / Oncology Navigation / Value-Based Care - **Target customers**: Health plans, employers, oncologists, health systems (B2B) - **Mission or purpose**: Dedicated to making sure every person with cancer receives the highest quality care and support. ## Products & Services - **24/7 Navigation and Clinical Support**: Oncology-trained doctors, nurses, and social workers provide round-the-clock symptom triage, urgent/wellness visits, emotional care, and palliative support, alongside scheduling and logistics coordination. - **Provider and Community Integration**: Partnerships with oncologists, primary care, specialists, and local resources to address social determinants like transportation and financial assistance, closing critical gaps. - **Tech-Enabled, Risk-Aligned Model**: A platform that personalizes care at scale, delivers population health insights, and supports full-risk arrangements with payers and providers, driving better outcomes and lower costs. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metrics**: 8 million members have access to Thyme Care services; $4B+ in medical spend under management; 90% member satisfaction; 1,000+ partnered oncologists; 15-20% reduction in unnecessary acute care. - **Notable Investors/Partners**: Humana (expanded value-based oncology agreement), AON (achieved $6M in savings under CMMI's EOM) - **Growth Signals**: Recent press highlighting expansion of value-based agreements, strong member satisfaction scores, growing network of partnered providers. ## Competitive Advantages - **Human-powered with tech enablement**: Combines a dedicated oncology-trained care team with AI-driven personalization and population health analytics. - **Full risk-bearing model**: Takes on financial risk to align incentives across health plans, providers, and patients, differentiating from many navigation services. - **Integrated ecosystem**: Works within existing provider systems rather than replacing them, fostering collaboration and reducing friction for both clinicians and patients. ## Strategic Focus - Scaling value-based oncology partnerships with major health plans (e.g., Humana) and employers. - Expanding provider network and deepening community integration to address social determinants. - Continuing to invest in AI and data science to improve care personalization and operational efficiency. ## Why Work Here - **Workplace culture**: Described as community-focused with regular team events, off-sites, lunches, and happy hours. Emphasizes well-being and inclusive culture. - **Remote/Hybrid policy**: Hybrid workplace – headquartered in Nashville with opportunities for remote work across the country. - **Perks & benefits**: Competitive compensation with equity; generous parental leave (16 weeks for either parent); choice of medical, dental, vision plans; generous vacation policy; strong company-wide emphasis on work-life harmony. - **Engineering culture**: AI-enabled tools support recruiting; a dedicated Head of AI Platform and SVP of Engineering underscore commitment to tech innovation. - **Values-driven**: “Act with our members in mind” and “Share in what we build” are core values; decision-making anchored in empathy and long-term member impact. ## Sources 1. [thymecare.com](https://www.thymecare.com/) 2. [thymecare.com/careers](https://www.thymecare.com/careers) 3. [thymecare.com/team](https://www.thymecare.com/team) 4. [thymecare.com](https://www.thymecare.com/hubfs/%5BTC%5D_%5BMedia_Fact_Sheet%5D%20July%202025.pdf) – Thyme Care Fact Sheet 5. [blog.thymecare.com](https://blog.thymecare.com/press/pr-humana-value-based-oncology-care-agreement-thyme-care) – Humana Expansion Press Release 6. [blog.thymecare.com](https://blog.thymecare.com/press/thyme-care-aon-achieves-6m-in-savings) – AON Savings Announcement 7. [thymecare.com/our-story](https://www.thymecare.com/our-story) 8. 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