---
title: 'Part Time Community Navigator (Washington, DC) at Ounce of Care'
canonical: 'https://feeny.ai/job/part-time-community-navigator-washington-dc-ounce-of-care-washington-district-ahpazkwkf0fm'
type: 'job'
last_seen: '2026-09-09'
---

# Part Time Community Navigator (Washington, DC) at Ounce of Care

- **Company:** Ounce of Care
- **Location:** Washington District of Columbia, United States
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/ounceofcare/jobs/5232214007

## Job description

## About Us

We live by the saying “an ounce of prevention is worth a pound of cure”, and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by technology, we provide services to residents of affordable housing properties, improving engagement and outcomes at scale.

We are looking for creative and kind teammates to join us in this journey.

## About the Role

Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role, 1 day a week, onsite.

In this role you will be a:

- Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach.
- Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly.
- Relationship Builder: As the face of Ounce within the community, you’ll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You’ll also work closely with community partners across the DC area, ensuring our residents have access to high quality services and are treated with respect and empathy.

Who we’re looking for:

- You have experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid) and coordinating care to local organizations
- You are excited by “boots on the ground” opportunities, including community organizing, and enjoy customer-service roles, as you will be embedded within affordable housing communities in DC and must embody a “residents come first” mentality
- You understand the unique opportunities and challenges affordable housing residents face; ideally, you have lived in the area and/or worked in a community-based role

Other information:

- Schedule: This role is structured as a one-day per week schedule, with weekday hours determined in partnership with your manager and according to property needs. Once scheduled, we expect that you maintain your committed days to the property consistently. We find that this makes a big difference in building trust with our residents and overall community.
- Ability to commute: Within DC, 1 day/week
- Hourly Rate: $26–$32 per hour

Ounce Expectations:

At Ounce, we care deeply about our community — both the residents we serve and the team members doing the work. We aim to structure this role in a way that can fit sustainably into your life, and we value open communication when challenges arise. At the same time, consistency and reliability are essential to this work. Our residents and partners rely on us to show up when we say we will, and we strongly value clear, proactive communication and dependable follow-through. This role is best suited for someone who can commit to a set schedule, communicate early and honestly, and take ownership of their presence and responsibilities on-site.

In addition, Community Navigators are expected to:

- Actively provide services to residents related to health, benefits, and financial needs, including follow-up and ongoing support as needed
- Accurately document all outreach, services provided, referrals, and resident interactions in the Ounce platform in a timely manner
- Build and maintain local partnerships that align with resident needs and support community programming
- Plan, coordinate, and host ongoing on-site programming and events, ensuring each property has consistent monthly engagement opportunities for residents
- Attend required team meetings, trainings, and check-ins, and participate fully as a member of the Ounce community team

Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

## About Ounce of Care

## Company Overview
- **One-liner**: Ounce of Care provides a tech-enabled resident services platform that connects affordable housing residents to benefits, healthcare, and social services.
- **Entity Type**: Private (Seed VC; total raised $5.2M)
- **Headquarters**: Washington, DC, USA
- **Founded**: 2022
- **Founders**: Rachel Munsie (co-founder and CEO) – other co-founders not publicly listed

## Core Business
- **Primary industry**: Health & housing services / Resident services for affordable housing
- **Target customers**: B2B – affordable housing property owners, health plans, and community organizations; B2C – residents of affordable housing communities
- **Mission statement**: “To empower healthy and thriving communities” by bridging the gap between health and housing

## Products & Services
- **Ounce Hub**: Proprietary technology platform that enables benefits enrollment, service coordination, data visibility, and impact reporting. Used by property owners and staff.
- **Community Navigators**: On-site and virtual team members who work directly with residents to connect them to resources, schedule appointments, and provide wraparound support.
- **Benefits Support**: Assistance with enrolling in programs such as SNAP, Medicaid, utility assistance, SSI, and referrals to financial aid organizations.
- **Live Learning Series**: Virtual webinars on relevant topics, offered through strategic partnerships with digital program providers.
- **On-site Programming**: Customizable programming that can satisfy regulatory requirements for resident services.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private, Seed stage)
- **Key Metric**: Total funding of $5.2M (Seed VC, raised ~2023) [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care)
- **Notable Investors**: Meridian Street Capital, Flare Capital Partners, Metrodora Ventures, Wilshire Lane Capital, Chris Nassetta, and others [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care)
- **Growth Signals**:
  - National expansion (now available nationwide) [ounceofcare.com](https://www.ounceofcare.com/)
  - Landmark partnership with Standard Communities covering 10,000+ residents across 50 properties in 8 states [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care)
  - Partnership with Nuveen Real Estate across 3,000+ units [ounceofcare.com](https://www.ounceofcare.com/)
  - Strategic investment from Partnership Fund for NYC [ounceofcare.com](https://www.ounceofcare.com/)
  - Serves over 80 properties and 17,000 residents nationwide [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care)
  - 4.7/5 Resident Satisfaction rating; $4.5M value generated for residents [ounceofcare.com](https://www.ounceofcare.com/)
- **Notable Partners**: Standard Communities, Nuveen Real Estate, AmeriHealth Caritas D.C., National Housing Trust, Enterprise Community Partners, Jubilee Housing [ounceofcare.com](https://www.ounceofcare.com/)

## Competitive Advantages
- **First-of-its-kind hybrid model** combining technology (Ounce Hub) with on-site and virtual Community Navigators, enabling scalable, personalized resident services.
- **Deep focus on affordable housing** – a traditionally underserved market with high regulatory requirements, creating a defensible niche.
- **Proven outcomes** – high resident satisfaction (4.7/5) and measurable financial impact ($4.5M in value generated).
- **Tech-enabled data visibility** for property owners, offering real-time insights into resident engagement and impact.

## Strategic Focus
- **National expansion**: Scaling the platform to new markets and property portfolios.
- **Deepening partnerships**: Working with large affordable housing owners (Standard, Nuveen) and health plans to replicate outcomes.
- **Product development**: Continuing to build out the Ounce Hub platform and service offerings to meet diverse resident needs.
- **Growing the team**: Actively hiring for Community Navigator roles across multiple states and Software Engineers in New York (hybrid) [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ounceofcare).

## Why Work Here
- **Mission-driven culture**: Values include “Residents come first,” “Creativity wins the day,” “Caring for each other helps us care for others,” “Always Be Celebrating,” and “Progress over perfection” [ounceofcare.com](https://www.ounceofcare.com/careers).
- **Hybrid work environment**: Employees engage in a combination of remote and on-site work (office in Washington, DC; tech roles in New York) [builtin.com](https://builtin.com/company/ounce-of-care).
- **Growth opportunity**: Early-stage company (29 employees per Built In) with national expansion plans – significant room for impact and career development.
- **Meaningful work**: Directly improve the lives of underserved communities by connecting them to life-changing resources.
- **Open roles**: Community Navigators (part-time/full-time in multiple cities) and Software Engineer (full-time, New York) – diverse opportunities in operations and technology [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ounceofcare).

## Sources
1. [ounceofcare.com](https://www.ounceofcare.com/) – Company website (overview, mission, values, services, press release)
2. [ounceofcare.com/careers](https://www.ounceofcare.com/careers) – Careers page (values, open positions)
3. [job-boards.greenhouse.io/ounceofcare](https://job-boards.greenhouse.io/ounceofcare) – Greenhouse careers portal (job listings, company description)
4. [builtin.com/company/ounce-of-care](https://builtin.com/company/ounce-of-care) – Built In profile (employee count, hybrid policy, culture)
5. [cbinsights.com/company/ounce-of-care](https://www.cbinsights.com/company/ounce-of-care) – CB Insights profile (funding, investors, headquarters, partnership announcement)

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